2024 Honda CR-V

The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact stated that the failure occurred two weeks after the vehicle was purchased. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 750.

Road Departure Mitigation Error See Dealer Followed by Lane Departure Error See Dealer when making sharp left or right out of a parking space or backing out of a parking space and making hard left turn or right turn. There are numerous comments on Honda Blogs and Reddit but the local Dealership Pohanka Honda of Salisbury says they can't fix it unless it shows an error- online it looks like the RDM software and camera and sensor get confused when starting and making hard left or right turn - it does not happen anytime during the drive and I drive 1000 miles a week and in and out of car 15 to 20 times a day and it can happen as much as 4 to 5 times when starting - so it is intermittent- they gave me a loaner 2025 Honda CRV non Hybrid and no issues and my wife just bought a 2026 Honda CRV non Hybrid and no issues. From what I see is local dealers are not reporting it to Honda corporate as they cannot find an error code and just write it up as a software glitch- so if no one is reporting it from the dealerships Honda will not know how many vehicles are having this issue and won't find a fix - says there has been a steering box recall on some Hybrids but not this vin, also says it can be the sensor or sensor brace or the camera and finally the software , Highly irritating since i am in the car so many hours a day - regular drivers to a work location and back home may never have this issue - I have gps in my car and a video clip of the error and can show you both - also there was a service bulletin regarding this issue when backing and not sure that software was updated in my car- i was told no errors , all software is up to date and picked the car up 6:30 pm 10 15 and by 1:00 pm 10 16 the error showed . Please help me as it has been August 2023 with this issue and may dealership visits.

Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.

My driver's side mirror spontaneously cracked. There was no damage done to the mirror that would cause this to happen. The mirror was intact when I pulled into my garage. An hour later I left again and the side mirror was cracked top to bottom. It is not difficult to get a non- distorted view out of my driver's side mirror and I feel it impacts the BSI as well. I have an appointment on 3/20 for inspection at the dealer. There were no issues prior to this happening. My photos show that there are no nicks, scratches or anything around the mirror at all. Also the mirror is not shattered, it's simply a clean crack down the middle.

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.