2024 Honda CR-V

While driving down the road at about 45 mph, my 2024 CRV automatically applied the brakes while there was not anything in front of me. I’m [XXX] and honestly it scared me. I’m just wanting to report this because I don’t want anyone to get hurt. I have not taken it to the dealer as this was the first time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] and [XXX], I was driving in the right lane in a construction zone on [XXX] in Detroit, MI when my 2024 CR-V slammed on the breaks while flashing the forward collision “break” warning on my dash. There were no cars at least 500 yards in front of me and, luckily, no one behind me. This happened by itself and no cruise control was engaged at the time. I have had this car since October 2023 and this is the first time this has happened. This was a sunny morning with temps in the low 30s. No rain and no snow. I have yet to be able to reproduce this issue and it’s unlikely that I could, since this happened under normal driving conditions. I have also not had the car inspected yet, but I will when I have the oil changed in a few weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on a country road and shortly following acceleration after a left turn, the cars forward collision warning went off, but in an unusual way. It will generally beep and flash the brake signal a few times if the forward collision warning activates. This time I heard one loud beep, saw a flash of the brake signal, and then the car slammed on the brakes to a complete stop. Luckily, there was no one and no other cars around me as I was on a small road without much traffic. The car is currently at the dealership being evaluated. I have sent a request to the general manager to investigate this situation further than just a basic code run or recreation of the malfunction. I do not feel comfortable driving this car without a clear diagnoses and repair.

On Sunday [XXX] and also other times before this, the vehicle will do a fantom breaking. It will slow down, brake, when no other vehicles are near by. On [XXX], the vehicle braked hard while I was in cruise control and traveling on [XXX] near Baldwin, WI. At this time the adaptive cruise control, forward collision warning and brake system warning lights came on. the vehicle was okay to drive the remainder of the way home. I took the vehicle to the Honda dealer on Wednesday February 26th. They reported that they found Code P2583-49 millimeter wave radar fail. They said that they cleared snow debris off front bumper but there was no snow debris on bumper. It was 40 some degrees. I wanted to make you aware of this system problem because the unexpected braking is very hard and could cause an accident if a driver over responds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake

2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

The Honda dealership replaced the steering gear box as required by the recent recall. After picking up my vehicle, I noticed that the Blindspot alert system was not working. The cross traffic monitor was not working. The side mirror was not beeping nor lighting up. The arrows and beeping did not occur when vehicles were driving behind me while in reverse. It appears that the sensors/radar had been disconnected or disabled although the dash settings show that they are on. After taking the vehicle back, the dealership lied and said that my 2024 Honda CRV EX had never been equipped with those sensors. They were working perfectly fine before I took the vehicle in. The dealership is denying fraudulent activity and jeopardizing the safety equipment of my vehicle and the safety of myself and others. I bought the EX model specifically because of those standard features. Honda should repair and replace any damaged or removed sensors as a result of the dealers errors and fraudulent activity.

When driving along using the cruise control, the vehicle will suddenly act as it is avoiding a collision. The collision warning will show on the dashboard and the car will suddenly slow down to a stop or near stop until I disengage the cruise control and hit the gas pedal. This has happened multiple times while I was driving along a paved road with no other cars or obstacles visible ahead of me. Fortunately, so far, no vehicle was following me at close range but my car stopping in the middle of the road without warning could easily cause a rear end collision or other severe accident.