NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
48 reportsClear category filterMileage unknown · Dec 29, 2025
Air BagsForward Collision AvoidanceSteeringCrash
I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had t…
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I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.
NHTSA ODI #11707671
Mileage unknown · Dec 29, 2025
Forward Collision AvoidanceService BrakesCrash
* Manual and automatic break - both failed. Yes, it is available for inspection. * It was a collision between 2 cars. Our car break got jammed ,it hit other car. * We visited Envision Honda of Milpitas - Honda dealers. For Multi-Point inspection after incident. I have attached the report. The problem was not reproduced by them,…
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* Manual and automatic break - both failed. Yes, it is available for inspection. * It was a collision between 2 cars. Our car break got jammed ,it hit other car. * We visited Envision Honda of Milpitas - Honda dealers. For Multi-Point inspection after incident. I have attached the report. The problem was not reproduced by them, but we faced the issue of break getting jammed and automatic break system not working. I am scared of driving my car in future. * Yes, the vehicle is inspected by Honda dealers and Geico insurance. They are not accepting intermitted break system failure. * There were no warning lamps or messages. Just break stopped working. We were driving in snow mode in Honda CRV. It was snowy road. We were going downhill. And the manual and automatic , both break system failed at the same time * The Honda Dealers didn't share EDR (event data recorder) data to us. They charged us 300$ and did Multi-point inspection and handed over the car back.
NHTSA ODI #11707657
750 miles · Dec 12, 2025
Electrical SystemForward Collision AvoidanceLane Departure
The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact s…
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The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact stated that the failure occurred two weeks after the vehicle was purchased. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 750.
NHTSA ODI #11704693
Mileage unknown · Oct 5, 2025
Forward Collision AvoidanceVehicle Speed Control
I had adaptive cruise turned on and set to 36 mph, a vehicle which was a good distance in front of of me turned left across the oncoming lane and into a parking lot. Even though the car that made the turn was already in the parking lot the car slammed on the brakes. I have the entire incident in video. Of course this problem als…
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I had adaptive cruise turned on and set to 36 mph, a vehicle which was a good distance in front of of me turned left across the oncoming lane and into a parking lot. Even though the car that made the turn was already in the parking lot the car slammed on the brakes. I have the entire incident in video. Of course this problem also exists and is even more dangerous at high speeds. I have complained to Honda USA three times and NHTSA once a few months ago and no response. My daughter who has the same vehicle also experiences these issues. Someone is going to get seriously injured . I’ve had cars behind me almost cause a wreck on the highway because of the slamming on brakes issue . Please advise where I can send the rascal video. It’s a matter of life and death.
NHTSA ODI #11691469
Mileage unknown · Oct 1, 2025
Forward Collision Avoidance
Vehicle repeatedly brakes on its own when there are no vehicles in front to avoid. Very dangerous for vehicles behind and me and passengers. Dealer "cannot" reproduce, denies there is a problem despite 1000s of online complaints and NHTSA safety investigation. Incidents occurred within weeks of purchase in December 2023.
NHTSA ODI #11690703
Mileage unknown · Sep 19, 2025
Forward Collision Avoidance
I love my 2024 Honda CRV which I purchased in May of 2025. But I need to report this for safety reasons. On September 9, 2025 I was driving south on Sare Road near Davis Road in Bloomington IN at about 30 mph when the Collision Mitigation Braking System (CMBS), activated and stopped the car in an instant. It was a rapid, uninten…
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I love my 2024 Honda CRV which I purchased in May of 2025. But I need to report this for safety reasons. On September 9, 2025 I was driving south on Sare Road near Davis Road in Bloomington IN at about 30 mph when the Collision Mitigation Braking System (CMBS), activated and stopped the car in an instant. It was a rapid, unintended deceleration. The “Brake” message flashed on the dash. This occurred at approximately 7:30 pm, and there was no other traffic around me. No oncoming traffic, no other cars in front of me and thankfully no one following closely behind. There was no collision - however if another car had been behind me they likely would have rear-ended my vehicle. There were no people or animals in the vicinity to cause the CMBS to activate. And I did not inadvertently touch the brake prior to the incident. I was just driving along and suddenly thrown forward and restrained by my seatbelt. I could smell what seemed to be the brakes or tires. I was confused as to why the vehicle stopped. I turned the engine off and checked for traffic, then started the car and continued driving home without further incident. Within a day or two, I stopped in at my dealership ( Andy Mohr Honda) and reported the incident. Today (9/19/25) I was having a transmission fluid service and mentioned the CMBS issue to the technician and he chanced the Settings for CMBS from “far” to “near” and said that should solve the issue and to let them know if it occurs again. My concern is that if it happens again it could result in an accident and cause damage and injury. Especially if I am on the interstate driving at 60 mph.
NHTSA ODI #11688554
Mileage unknown · Sep 13, 2025
Forward Collision AvoidanceService Brakes
The vehicle is a 2024 Honda CR-V EX-L with approximately 13,000 miles, purchased at Gillman Honda in Houston, TX on May 29, 2024. The issue involves the Collision Mitigation Braking System (CMBS) activating without any obstacle present. The first incident occurred in February 2025 at around 11,000 miles while driving on a feede…
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The vehicle is a 2024 Honda CR-V EX-L with approximately 13,000 miles, purchased at Gillman Honda in Houston, TX on May 29, 2024. The issue involves the Collision Mitigation Braking System (CMBS) activating without any obstacle present. The first incident occurred in February 2025 at around 11,000 miles while driving on a feeder road at ~25 mph. The vehicle suddenly braked to a complete stop even though the road was clear. There were cars behind me, and although they stopped in time, it created a serious risk of rear-end collision. Had I been traveling at a higher speed and the car braked completely, this could have caused the vehicle to flip or lose control. The second incident occurred on September 4, 2025 at ~13,000 miles while driving on a busy street at approximately 40 mph. The vehicle suddenly braked very hard for no reason, but did not fully stop — instead, it resumed immediately. It felt as if the car “took a screenshot,” braking sharply then continuing. This was especially dangerous since I was traveling at a higher speed, and vehicles behind me could have easily collided with mine. Both incidents put my safety and the safety of other drivers at risk. The vehicle was brought to Gillman Honda on September 16, 2025. The dealer acknowledged the safety concern and kept the car for inspection. On September 19, 2025, the service representative confirmed they had contacted Honda corporate and opened a case because of the seriousness of the issue. The car is still being held at the dealership pending corporate guidance. No warning lights, error messages, or prior alerts appeared before either incident. This appears consistent with a known problem that has been reported by many Honda owners in recent years involving unintended braking by the CMBS system. The defect makes the vehicle unsafe to operate, and at this point we no longer feel safe driving it.
NHTSA ODI #11687065
Mileage unknown · Sep 9, 2025
Forward Collision Avoidance
While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident. There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking. This has also …
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While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident. There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking. This has also happened several times at lower speeds on less crowded roads. After the last occurrence, I took the vehicle to the Prescott Honda Dealership where they were unable to duplicate the problem. They documented the problem but told me that Honda would not replace the sensors under warranty unless the Honda Technician was able to duplicate the problem while driving it. If this happened on a busy Interstate Highway like I-40 or I-17 at 75mph with vehicles or a large truck close behind, it could cause a serious accident.
NHTSA ODI #11686168
Mileage unknown · Jul 29, 2025
Forward Collision AvoidanceLane Departure
Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for re…
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Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.
NHTSA ODI #11677031
Mileage unknown · Jun 24, 2025
Forward Collision Avoidance
The vehicle has occasionally hard decelerated (braked) for no apparent reason. The term seems to be "phantom braking". This has been going on for a while for my wife and me when either of us is driving. My wife doesn't usually use cruise control and I use it most of the time.
NHTSA ODI #11668986
Official recalls
2Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Jul 2, 2024
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.