2011 Honda CR-V

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CHECKED THE OIL AND DISCOVERED THAT THERE WAS NONE IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HERITAGE HONDA BELAIR (1800 BELAIR RD, SUITE A, FALLSTON, MD 21047, (410) 343-5644) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.

TAMARA RECALL MY CAR HAS STARTED BURNING OIL AT ABOUT 82,000 MILES. I AM PUTTING A QUART IN ABOUT EVERY 1500 MILES. IT SEAMS LIKE IT IS GRADUALLY BURNING MORE OIL I JUST HAD TO ADD 2 QUARTS AND THIS IS THE SECOND TIME ADDING BETWEEN ITS LAST OILS CHANGE. I HAVE OIL CHANGED AT DEALERSHIP EVERY 4-5 THOUSAND MILES. I HAVE SEEN THIS IS A PROBLEM WITH THIS YEAR CARS BUT MINE HAS NOT FALLEN UNDER ANY RECALLS I AM WONDERING WHY? THIS CAR IS IN MICHIGAN I WARM THE ENGINE UP BEFORE DRIVING. I HAVE HAD THE CAR IN AND LOOKED AT IT IS NOT LEAKING OIL IT IS BURNING IT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. WHILE IN TRAFFIC, THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, WHILE AT A STOP LIGHT AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FLOW HONDA (2600 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 785-3380) WHERE A DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

ON MARCH 11, 2018 I BACKED INTO MY DRIVEWAY, TURNED OFF THE ENGINE AND PARKED NEXT TO MY PORCH. BEFORE GOING INTO THE HOUSE, MY GRANDSON TOLD ME TO LOOK AT THE CAR WHICH WAS SMOKING UNDER THE HOOD. WITHIN SECONDS THE SMOKE TURNED DARK GRAY. THE FIRE DEPARTMENT ARRIVED IN 3 MINUTES. I COULD SEE FIRE UNDERNEATH THE ENGINE ON THE BOTTOM AT THE DRIVEWAY. THE FRONT DOOR WINDOWS WERE BUSTED TO PUT OUT THE FIRE ON THE DASHBOARD, TOO.

I HAVE A HONDA CR-V 2011. IN OCTOBER OF 2016 I TOOK MY CAR TO THE DEALERSHIP BECAUSE THE OIL LIGHT HAD COME ON. THEY TOLD ME MY CAR WAS 4 1/2 QUARTS LOW. THEY TOLD ME TO COME BACK AFTER A BIT AND HAVE THEM CHECK THE OIL AGAIN. WHEN I TOOK IT BACK THEY TOLD ME MY CAR WAS USING OIL WITH NO LEAKS. THEY HAVE TWO OPTIONS TO REBUILD EXISTING MOTOR WITH NEW PISTONS AND RINGS OR A REBUILT MOTOR. I HAVE TALKED WITH MIKE WHO IS A REP FROM HONDA. HE HAS TOLD ME THAT I AM OUT OF WARRANTY AND THAT THERE ARE NO RECALLS FOR MY VIN NUMBER. I CAME ACROSS A RECALL FROM AN ARTICLE IN CONSUMER REPORTS BACK IN 2015. THIS ARTICLE DESCRIBES EXACTLY WHAT MY CAR IS DOING AND SAYS HONDA IS EXTENDING THE WARRANTY FOR EIGHT YEARS OR 125,000 MILES FROM THE ORIGINAL PURCHASE. I BOUGHT MY CAR BRAND NEW IN NOVEMBER OF 2011. IT HAS 85,000 MILES ON IT. THIS ARTICLE ALSO SITES HONDA SERVICE BULLETIN 12-089 FOR CR-VS (12-087 FOR ACCORD).

LIBERTY HONDA IS REFUSING TO PERFORM WORK UNDER A WARRANTY EXTENSION NOTICE TITLED "STICKING PISTON RINGS RESULTING IN HIGH ENGINE OIL CONSUMPTION." I RECEIVED THE NOTICE IN AUGUST OF 2015. SINCE THEN I HAVE BEEN GIVEN THE RUNAROUND BY LIBERTY HONDA EMPLOYEES OVER AND OVER ABOUT WHY THEY WON'T FIX THE PROBLEM. DESPITE PROVEN OIL LOSS, AND A LIT UP OIL LIGHT LIBERTY HONDA SERVICE CREW CONTINUES TO FABRICATE REASONS WHY THEY CANNOT PERFORM THE WORK IN THE WARRANTY EXTENSION. TODAY, THE SERVICE MANAGER LUIS/LOUIS WAS VERY UNSYMPATHETIC TO MY 2-YEAR LONG ORDEA. HE SAID, " YOU HAVEN'T DEALT WITH ME YET" WHICH NOT ONLY SOUNDED LIKE A THREAT, BUT ALSO SOUNDED LIKE CODE FOR: "I'M JUST GOING TO PUT YOU THROUGH MORE NEVER-ENDING TESTS AND NOT FIX THE PROBLEM." THAT PROVED TRUE. DESPITE A SVC REP NAMED SHANICE ARCE PROMISING ME (ON 10/26/17) THAT THEY WOULD IMPLEMENT THE WARRANTYEXT/PISON RING FIX, THIS PROVED TO BE ANOTHER LIE. WHEN I CONTACTED THEM TODAY, AFTER DRIVING ANOTHER 1,000 - PER LIBERTY'S NEVERENDING TEST DEMANDS, LIBERTY HONDA'S SERVICE DEPT. ONCE AGAIN TOLD ME I WOULD HAVE TO UNDERGO MORE TESTS. IT NEVER ENDS! WHEN PROBLEMS SURFACE PERTAINING TO OIL CONSUMPTION, LIBERTY'S SERVICE PEOPLE ALWAYS COME UP WITH AN EXCUSE WHY THEY WON'T DO THE WORK REQUIRED UNDER THE STICKING RING WARRANTY EXTENSION. ON 7/13/17, ANOTHER SVC REP (IN A VERY PERFUNCTORY, UNFRIENDLY MANNER - WISH I HAD HIS NAME) TOLD ME THAT LIBERTY WOULD NOT PERFORM THE WORK - EVEN THOUGH MY CRV WAS AT LEAST TWO QTS DOWN. ADDITIONALLY, THEY SEEM TO BE BRINGING ME IN JUST TO CHARGE ME FOR SOMETHING ELSE. I'VE HAD TO NEEDLESSLY TAKE OFF TIME FROM WORK FOR LIBERTY'S RUNAROUND. AND THEIR SHUTTLE SERVICE ONCE DID NOT PICK UP ME UP AT THE END OF THE DAYHTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/# - - UNTIL I SPOKE WITH SALES 2 HOURS LATER (8PM).

OIL CONSUMPTION PROBLEM - TOOK MY CAR IN FOR ROUTINE OIL CHANGE. 96662 MILES. OIL LIFE AT 15% PER MANUAL OIL MAINTENANCE. EXCLUSIVE HONDA (NOT A DEALER) FOUND NO OIL IN MY CAR. SENT ME TO A HONDA DEALER IMMEDIATELY TO TAKE CARE OF. SINCE THEY ARE NOT A HONDA DEALER THEY CANNOT DO ANYTHING TO MY CAR OR MAY NEGATE THE EXTENDED WARRANTY. THE HONDA DEALER FOUND A SEAL OIL LEAK STATED IT WAS PROBABLY DUE TO THE HIGH MILES. I WENT BACK AFTER 1000 MILES PER THE REQUIREMENTS FOR OIL CONSUMPTION PROBLEM. THEY TOLD ME THAT THE OIL LEVEL & USE WAS CORRECT FOR 1000 MILES. OIL LIFE WAS AT 80%. I PLANNED TO CHANGE MY OIL EVERY 5000 TO AVOID THIS PROBLEM. HOWEVER I AM ON MY 3RD TIME TO HAVE THE HONDA DEALER TO CHECK FOR OIL CONSUMPTION PROBLEMS. I WILL BE SENDING ALL THE COMPLAINTS SEPARATELY. I AM NOTIFYING ALL THAT I CAN IN HOPES TO HAVE THIS PROBLEM FIXED BY HONDA.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SLOANE HONDA DEALER LOCATED IN PHILADELPHIA PA, FOR A THIRD OIL CONSUMPTION TEST. THE CONTACT WAS INFORMED THAT THE LEVELS WERE PERFECT AND DID NOT NEED RINGS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN USED A DIPSTICK AND INFORMED THE CONTACT THAT THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO PROVIDE A TWO YEAR HISTORY OF THE OIL CONSUMPTION. THE APPROXIMATE FAILURE MILEAGE WAS 78,102.