2009 Honda CR-V

I RECENTLY BROUGHT MY 10 YEAR OLD CAR IN FOR ITS YEARLY STATE SAFETY INSPECTION AND I WAS INFORMED THAT CORROSION ON THE LEFT REAR UNDERSIDE OF THE CAR WAS IRREPARABLE. THIS INCLUDED CORROSION BETWEEN THE UNI BODY AND UNDERCARRIAGE, COMPROMISING THE INTEGRITY OF THE CONTROL ARMS. AFTER DOING RESEARCH ONLINE, I NOTED THAT HONDA HAS AN ACTIVE RECALL IN CANADA FOR A SIMILAR DEFECT, BUT NOT IN THE US. I CONTACTED HONDA OF NORTH AMERICA AND ASKED IF THEY COULD PROVIDE ANY ASSISTANCE OR COMPENSATION FOR THIS ISSUE, WHICH ESSENTIALLY RENDERS THE CAR UNUSABLE, AND THEY TOLD ME THEY COULD NOT.

I'M A RETIRED AUTO BODY TECH TRY TO GET HELP FOR A LADY, DISABLED SCHOOL TEACHER WHO'S HUSBAND IS IN A NURSING HOME. SHE IS THE TYPE OF CUSTOMER FOR HONDA, THAT'S NOTEWORTHY.OWNED TWO CIVICS IN THE PAST, BOUGHT NEW. SHE IS STARTING TO NEED HER HONDA MORE AS IT'S GETTING HER TO INCREASING DR. APPS. 64,000 MILES AND GARAGE KEPT AND DOCUMENTED MAINTENANCE, OIL ETC. THE AIR-CONDITIONING STOPPED WORKING ON THE WAY TO VISIT HER HUSBAND. WOULD HONDA, MANAGEMENT HELP ME TO HELP HER BY SUPPLYING HER WITH THE PUMP OR COST OF AND I WILL GET THE LABOR AND CHARGE THE SYSTEM. THE BAND WAGON WE WOULD PREACH FROM WOULD BE HUGE. 30 + YEARS AS A AUTO BODY TECH, WORKING FOR MANY CAR LOTS LARGE AND SMALL, AND KNOWING NUMEROUS MECHANICS, COLLECTIVELY AGREE THAT WITH MILEAGE AT THE LOW 64,000, AND GARAGE KEPT. REGULAR MAINTENANCE AND DRIVEN BY A SCHOOL TEACHER. RENEW OUR FAITH THAT HONDA IS NOT JUST A MULTI BILLION DOLLAR BUSINESS THAT CARES. FIRST BY OFFERING US THE PUBLIC A VERY WELL BUILT AUTO THAT'S SAFE AND DEPENDABLE. HELP THIS POOR LADY WHO GAVE HERSELF TO TEACH. HELP AND I'LL PRAISE YOU DAILY THE REST OF MY LIFE. FEEL FREE TO USE MY PLEA / STORY FOR AD PURPOSE.S. [XXX] IS THE GRANDMA / MOM IN EVERY FAMILY. THANK YOU. MY NAME IS [XXX] . THE CR V WAS HER DECISION THAT SHE BOUGHT FROM MONIES HER GRANDMOTHER LEFT HER. A LITTLE LEFT WENT FOR FACELIFT ON HER KITCHEN. COME ON HONDA, BLOW ME AWAY..PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL TOOK VEHICLE TO DEALERSHIP ON 5-23-17 FOR TAKATA AIRBAG RECALL. RECENTLY WE RECEIVED ANOTHER AIRBAG RECALL LETTER. CALLED DEALER THINKING THAT WE ALREADY HAD TAKEN CARE OF THIS MATTER. WERE INFORMED THAT ON 5-23-17 ONLY THE DRIVERS AIRBAG WAS REPLACED AND NOW PASSENGER BAG NEEDED TO BE REPLACED. WHY WERE BOTH NOT DONE ON 5-23-17? WHY HAVE WE BEEN DRIVING A CAR WITH AN UNSAFE PASSENGER AIR BAG FOR 2 ADDITIONAL YEARS AND A TOTAL OF 15,157 MILES. ALL THIS TIME WE THOUGHT WE WERE DRIVING A SAFE CAR, NOT PLAYING RUSSIAN ROULETTE WITH THE PERSON RIDING IN THE PASSENGER SEAT.

TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WAS NO INJURY. THE VEHICLE WAS TAKEN TO TO HAVE THE SUN ROOF REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT

WHILE BEING DRIVEN AT 55-60 MPH ON A 4 LANE HIGHWAY THE DRIVER SIDE REAR SUSPENSION CONTROL ARM BROKE FREE FROM THE UNIBODY CAUSING THE REAR TIRE TO TWIST SIDEWAYS AND LODGE IN THE WHEEL WELL. THE DRIVER SIDE REAR AXLE PULLED FREE FROM THE REAR DIFFERENTIAL DUE TO DETACHMENT. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT USED BOTH LANES AND THE VEHICLE WIDTH SHOULDER OF THE ROAD TO DUE SO. HAD ANOTHER VEHICLE BEEN CLOSE BY AN ACCIDENT WOULD HAVE RESULTED. THE CRV HAD BEEN NYS INSPECTED 2 MONTHS PRIOR WITH NO SIGNS OF AN IMPENDING PROBLEM. PICTURES ARE ATTACHED SHOWING THE DETACHED DRIVER SIDE AND ALSO THE INTACT PASSENGER SIDE. AFTER TAKING PICS SHOWING AN INTACT MOUNT ON THE PASSENGER SIDE A HAMMER WAS USED TO CHECK THE STRUCTURE AND IT WAS POSSIBLE TO OPEN UP A HOLE ON THAT SIDE AS WELL. THE VEHICLE WAS DRIVEN IN NY DURING THE WINTER, THUS ROAD SALT WAS ENCOUNTERED. THE ONLY PART OF THE CRV AFFECTED BY RUST WAS THE MOUNTING LOCATION OF BOTH REAR CONTROL ARMS DUE TO AN AREA WHERE MOISTURE AND SALT CAN ENTER, BUT NOT ESCAPE. THE REST OF THE UNDERCARRIAGE AND EXTERIOR BODY WERE RUST FREE. HONDA WAS CONTACTED, BUT UNWILLING TO TAKE ANY ACTION DUE TO AGE AND MILES ON VEHICLE. THE CASE# AND LAST CORRESPONDENCE WITH HONDA IS INCLUDED--NO RESPONSE FROM HONDA.

MY WIFE'S SISTER IS THE ORIGINAL OWNER OF THE CAR. SHE COULD NO LONGER DRIVE SO WE PURCHASED THE CAR FROM HER IN ABOUT JUNE OF 2015. IT HAD 11,000 MILES ON IT AT THE TIME. WE NOTICED THAT THE BREAK PEDAL STARTED GOING ALMOST ALL THE WAY TO THE FLOOR AND TOOK IT IN FOR REPAIR TO FRONTIER HONDA IN COLORADO WHERE WE LIVED AT THE TIME. THIS WAS REPEATED A NUMBER OF TIMES AS THE PEDAL CONTINUED TO START GOING NEAR THE FLOOR A SHORT TIME AFTER THE REPAIR ATTEMPT. THEY COULD NOT DETERMINE WHAT WAS WRONG AND WE ENDED UP PAYING FOR THE TROUBLESHOOTING MULTIPLE TIMES. WE MOVED TO OHIO IN JUNE OF 2018 AND IN OCTOBER FOR 2018 WE TOOK IT INTO MATT CASTRUCCI'S AUTO MALL OF DAYTON (HONDA 937-434-4723) WHERE AGAIN WE HAD TO PAY FOR TROUBLESHOOTING. IT HAD 66,278 MILES ON IT AT THE TIME. EACH TIME WE TOOK IT IN THE TROUBLESHOOTING INCLUDED A BLEED OF AND INSPECTION OF THE BREAK SYSTEM AND EACH TIME THE PEDAL WOULD GO BACK TO NORMAL RANGE OF MOTION. AFTER A PERIOD OF TIME, ESPECIALLY IN COLD WEATHER, THE PEDAL WOULD GO DOWN CLOSER TO THE FLOOR. THE LATEST TIME WE TOOK IT IN TO MATTS HONDA DEALERSHIP THEY DETERMINED THE ANOMALY IS DUE TO A DEFECTIVE PART WITHIN THE ABS PORTION OF THE BREAK SYSTEM WHICH WOULD COST OVER $2000 TO REPAIR. MATT CALLED AND MENTIONED THAT HE WAS INFORMED THAT SOME CARS GOT EQUIPPED WITH THE DEFECTIVE PART. AFTER MATT CHECKED WITH HIS REGIONAL REPRESENTATIVE HE CALLED TO INFORM US THAT HONDA WILL NOT TAKE CARE OF THE PROBLEM DUE TO THE AGE OF THE VEHICLE. IF IT HAD LESS MILES ON IT THEY WOULD BUT AT SOME TIME THE OWNER NEEDS TO TAKE RESPONSIBILITY OF THE REPAIRS. THE PEDAL WOULD START GOING NEAR THE FLOOR AFTER THE CAR SAT UN-DRIVEN ESPECIALLY WHEN COLD OUT. THE CAR IS STILL NOT REPAIRED. THE BREAK PEDAL IS STILL GOING ALMOST TO WHERE IT IS TOUCHING THE FLOOR, AND MY WIFE WILL BE IN DANGER BECAUSE OF THE DEFECTIVE PART.

MY 2009 HONDA CR-V STARTED ROLLING WHEN I WAS OUT OF THE CAR AFTER PLACING THE TRANSMISSION IN PARK. THIS IS NOW A CONTINUOUS PROBLEM. I HAVE TAKEN THE VEHICLE TO A DEALER FOR THE EXISTING TRANSMISSION RECALL ISSUED BACK IN 2011. THE DEALER ADVISED THE 'FIX' WAS TAKEN CARE OF PREVIOUSLY AND MY CURRENT PROBLEM IS NOT RELATED TO THE EXISTING RECALL. THE PROBLEM I HAVE CERTAINLY SEEMS TO MATCH THE RECALL. I FEEL HONDA DOES NOT WANT TO HONOR THE RECALL SINCE THERE ARE APPROXIMATELY 150,000 MILES ON THE VEHICLE AND REPAIRS WOULD BE VERY EXPENSIVE. I AM BEING QUOTED BY THE DEALER A PRICE OF APPROXIMATELY $3,700 TO CORRECT THE PROBLEM.