1997 Honda CR-V

TL* THE CONTACT OWNS A 1997 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER IN MARCH SAYING THERE IS AN AIRBAG RECALL AND I WOULD BE NOTIFIED WHEN THE PARTS WERE READY. I HAVE SINCE RECEIVED ESTIMATED THREE ROBO-CALLS SAYING MY VEHICLE WAS RECALLED DUE TO A DANGEROUS AIRBAG ISSUE AND TO CONTACT A DEALER OR HONDA HEADQUARTERS. I CONTACTED THE DEALER WHO SAID THERE IS NO PART YET AND NOT TO WORRY . I AM CONCERNED AND ANNOYED ABOUT THESE ALARMING NOTIFICATIONS ABOUT AN IMPORTANT, MAYBE CRITICAL, YET THERE IS NO PART. THIS IS MUCH LONGER THAN A REASONABLE AMOUNT OF TIME. *TR

TL* THE CONTACT OWNS A 1997 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS). THE CONTACT CALLED BIG STAR HONDA (11200 GULF FWY, HOUSTON, TX 77034) AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT A SECOND NOTICE WOULD BE MAILED TO VEHICLE OWNERS WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT ASKED IF THE AIR BAGS COULD BE TURNED OFF OR DEACTIVATED TO AVOID THE POTENTIAL SAFETY HAZARD AND WAS INFORMED THAT TURNING OFF THE AIR BAGS WAS ILLEGAL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, WILL BE IN 2021. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 1997 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONTAL DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT IMPACT. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

ON JUNE 29, 2004, MY WIFE WAS INVOLVED IN A MINOR FENDER BENDER IN BURBANK. THIS WAS A LOW-SPEED, REAR-END COLLISION THAT SHOULD HAVE RESULTED IN BOTH DRIVERS EXCHANGING INSURANCE INFORMATION AND GOING THEIR SEPARATE WAYS. INSTEAD, I RECEIVED AN HYSTERICAL PHONE CALL FROM MY WIFE, WHO WAS BEING TREATED BY PARAMEDICS FOR SEVERE SHOCK AND BURNS TO HER FACE AND ARMS. WE SPENT THE NEXT 6 HOURS IN THE EMERGENCY ROOM AT ST. JOSEPHS HOSPITAL. THE SOLE CAUSE OF THESE INJURIES WAS THE IMPROPER DEPLOYMENT OF BOTH AIRBAGS IN HER 1997 HONDA CR-V. IMMEDIATELY FOLLOWING THE ACCIDENT, PARAMEDICS THOUGHT HER NOSE MIGHT HAVE BEEN BROKEN BY THE DEPLOYING AIRBAG, WHICH HAD ALSO CAUSED ABRASIONS ON HER FACE AND LACERATIONS INSIDE HER MOUTH. THIS MORNING, SHE IS BEING TREATED AT THE GROSSMAN BURN CENTER, IN VAN NUYS, AND WE HAVE JUST LEARNED THAT SHE MAY HAVE TO UNDERGO SURGERY FOR A SKIN GRAFT ON HER RIGHT HAND. AFTER SPEAKING WITH SEVERAL ATTORNEYS ON THE SUBJECT, I HAVE LEARNED THAT AUTOMAKERS, SUCH AS AMERICAN HONDA, MAKE IT ALL BUT IMPOSSIBLE TO OBTAIN LEGAL REPRESENTATION FOR ANY POTENTIAL LAWSUIT BY SIMPLY MAKING IT TOO EXPENSIVE TO SUE. LAW FIRMS ARE NOT WILLING TO INVEST THE $50K TO $100K REQUIRED FOR THIS KIND OF LITIGATION UNLESS THERE IS THE POTENTIAL FOR A SIX-FIGURE AWARD. SINCE MY WIFES WOUNDS WILL EVENTUALLY HEAL, WITH SOME SCARRING TO HER ARMS, ANY AWARD IN A JURY TRIAL WOULD PROBABLY NOT MEET THAT STANDARD. FOR THAT REASON, LAWYERS WONT CONSIDER TAKING ON HER CASE. IT APPEARS TO BE COMMON PRACTICE FOR AUTOMAKERS TO INSTALL AIRBAGS THAT ROUTINELY DEPLOY IN LOW-SPEED COLLISIONS. IT ALSO SEEMS TO BE COMMON PRACTICE FOR THOSE SAME AUTOMAKERS TO IGNORE PEOPLE WHO HAVE BEEN INJURED IN THESE OTHERWISE MINOR MISHAPS, AND PROVIDE ZERO COMPENSATION FOR THE PAIN AND SUFFERING VICTIMS HAVE ENDURED.*AK

THE SRS (AIR BAG) LIGHT IN MY 1997 HONDA CRV HAS BEEN ON FOR LAST 4 YEARS. I HAVE TAKEN IT TO DIFFERENT DEALERS DURING THIS TIME. THEY INITIALLY JUST RESET THE LIGHT. LATER THEY SUSPECTED ONE OF THE SENSORS. EVEN LATER ONE OF DEALER CHANGED THE BATTERY. FINALLY THEY HAVE DECLARED THAT THE SRS CONTROLLER UNIT MUST BE BAD AND SHOULD BE CHANGED AT THE COST OF $825. I HAVE CONTACTED AMERICA HONDA CORP BUT TO NO HELP. FROM THE INDEPENDENT MAINTENANCE SHOP WHERE I TOOK MY CAR I HAVE LEARNED THAT IT IS A COMMON PROBLEM IN CRV. AIR BAG ARE ESSENTIAL SAFETY EQUIPMENT AND SHOULD CARRY LONGER WARRANTY. HONDA DIAGNOSTIC DOESN'T SEEM TO GIVE DEFINITE CODE ALSO AND HENCE THE DEALERS CAN'T FIX IT IN ONE SHOT AND HAVE GIVEN ME SO MANY RUNS AND NOW WILL COST ME SO MUCH. I BELIEVE HONDA SHOULD LIVE UP TO THEIR RESPONSIBILITY AND INVESTIGATE THE SRS PROBLEM.*JB

THE VEHICLES AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PROBLEM REQUIRED A COSTLY REPAIR. THE CONSUMER CONTACTED THE MANUFACTURER WHO ADVISED THE CONSUMER TO TAKE THE CAR BACK TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS RETURNED FOR THE TEST WHERE IT WAS DISCOVERED THAT THE REPAIR WAS NOT AS COSTLY AS INITIALLY STATED AND THAT ONLY A MINOR ADJUSTMENT WAS NEEDED. SHORTLY AFTER THAT ADJUSTMENT THE AIR BAG LIGHT ILLUMINATED AGAIN. *NLM *SCC