Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 114 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
114 reports
Mileage unknown · Apr 1, 2024
Steering
Our new CRV developed "sticky" steering within months of being new. Periodically, the steering wheel will momentarily catch when making minor steering adjustments, requiring additional force to make the wheel respond. In heavy traffic, especially at highway speeds, this creates a dangerous situation, preventing subtle steerin…
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Our new CRV developed "sticky" steering within months of being new. Periodically, the steering wheel will momentarily catch when making minor steering adjustments, requiring additional force to make the wheel respond. In heavy traffic, especially at highway speeds, this creates a dangerous situation, preventing subtle steering changes and often causing oversteering when exerting the extra force. The issue was diagnosed by the dealership, Honda of Cleveland, TN, in mid November and a new steering rack was ordered. However, the replacement part is currently not available until September '24. The dealership says that the vehicle is safe to drive so no other solution has been offered. The problem continues to worsen, but the vehicle is the only source of transportation for my wife to commute to work and for our entire family to travel on extended trips, so we have no option but to drive it.
NHTSA ODI #11580546
Mileage unknown · Mar 30, 2024
Steering
Steering is sticky causing over corrections when driving
NHTSA ODI #11580218
Mileage unknown · Mar 27, 2024
Lane DepartureSteering
While driving on the interstate I started experiencing a sensation that the lane departure/lane assist was attempting to veer me off the road to the left. After turning off all assist features the car continued to steer me off the road. While traveling in particular at higher speeds, on the interstate, it proceeded to get worse.…
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While driving on the interstate I started experiencing a sensation that the lane departure/lane assist was attempting to veer me off the road to the left. After turning off all assist features the car continued to steer me off the road. While traveling in particular at higher speeds, on the interstate, it proceeded to get worse. Before traveling for 10 hour drive I took my car in for an oil change and turn off all of the features, November 21, 2023. I described my issue and was informed that it was an issue with the steering rack not the features. My car has been at the dealership since that day. No updates from Honda.
NHTSA ODI #11579643
Mileage unknown · Mar 14, 2024
Lane DepartureSteering
Steering sticks when going over any sort of lane departure. This is dangerous when exiting a tight offramp or coming on a tight onramp. Once the sterring wheel sticks it takes a second or two to unstick causing some near crashes for sure. Not able to get the car to replacte with a local honda dealer went back and took the forema…
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Steering sticks when going over any sort of lane departure. This is dangerous when exiting a tight offramp or coming on a tight onramp. Once the sterring wheel sticks it takes a second or two to unstick causing some near crashes for sure. Not able to get the car to replacte with a local honda dealer went back and took the foreman for a ride and still was not able to replicate it either.
NHTSA ODI #11577413
Mileage unknown · Mar 6, 2024
Steering
Steering is exhibiting the twitching and pulling complained about by other owners.
NHTSA ODI #11575706
Mileage unknown · Feb 28, 2024
Service Brakes
Accelerated on its own almost causing me to crash into car in front of me
NHTSA ODI #11574411
Mileage unknown · Feb 26, 2024
Lane DepartureSteering
When I drove the vehicle at Highway Speed 60-70 around a curve stretch, the steering appeared to be restricted like as if the road assistance is kicking in but I was not crossing another lane. It is pretty consistent. I sort of disregard it but I started to noticed recently online a lot of similar complaints. So I took it in to …
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When I drove the vehicle at Highway Speed 60-70 around a curve stretch, the steering appeared to be restricted like as if the road assistance is kicking in but I was not crossing another lane. It is pretty consistent. I sort of disregard it but I started to noticed recently online a lot of similar complaints. So I took it in to the dealer 2/26/24 they ordered a part #53620-3D5-A14. The dealer couldn't give me a timeline when the part will be in and fixed. My daughter normally drives the vehicle and she have said it's been ongoing for a while.
NHTSA ODI #11573998
Mileage unknown · Feb 22, 2024
Steering
Sticky steering wheel. Took to dealership and rack and pinion needs to be replaced already. This has been on backorder for months.
NHTSA ODI #11573330
Mileage unknown · Feb 15, 2024
Electrical SystemSteering
Symptom was increased resistance to steering; initially an intermittent symptom that presented itself at various sppeeds and while idling at a traffic light. Reported issue Honda dealers on October 3, 2023; October 4, 2023; and November 27, 2023. On Nov. 27, the Honda dealer advised that a new EPS Gearbox/Rack was on backorder. …
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Symptom was increased resistance to steering; initially an intermittent symptom that presented itself at various sppeeds and while idling at a traffic light. Reported issue Honda dealers on October 3, 2023; October 4, 2023; and November 27, 2023. On Nov. 27, the Honda dealer advised that a new EPS Gearbox/Rack was on backorder. Later queried the WWW and found NHTSA/ODI Investigation EA23003. The symptoms described in the ODI investigation exactly mirrored my symptoms. Providing my experience to provide additional info to NHTSA database. The dealer is holding the car while parts are on backorder. Current ETA is April 4, 2024.
NHTSA ODI #11572141
Mileage unknown · Feb 15, 2024
Lane Departure
Lane departure correction will occur when you are no where near the line; this has resulted in over correcting steering by the car and has almost caused wrecks.
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Consequence & remedy
Consequence: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Consequence & remedy
Consequence: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2023 Honda CR-V Hybrid Problems, Complaints & Recalls | Skip That Year
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