Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 114 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
114 reports
Mileage unknown · May 15, 2024
Steering
Since approximately 5K to 10K miles on the car, the steering has been "sticky." I mean the steering seems to have discreet sticky points or detents when trying to turn the steering wheel, as if the steering system is fighting me from turning the wheel. It is like this both when parked and when driving. When parked, there seems …
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Since approximately 5K to 10K miles on the car, the steering has been "sticky." I mean the steering seems to have discreet sticky points or detents when trying to turn the steering wheel, as if the steering system is fighting me from turning the wheel. It is like this both when parked and when driving. When parked, there seems to be a noticeable looseness in the steering when turning the steering wheel either direction, and also has these sticky detents when turning the wheel. Same thing when driving at all speeds. It seems to be getting worse. It is so noticeable that I (and any passengers) can hear it when trying to turn the wheel. At some point, I think the car might start getting unsafe to drive like this if it continues to get worse. The car was written up at the purchasing dealer (John Eagle Honda of Dallas TX) around 11K miles and some time around October 2023, but at that time they claimed that they could not reproduce the problem. So I got an oil change that was due and moved on, thinking it might go away on its own. I wrote the car up again at the same dealership on {XXX}, 2024 at 24,656 miles, and this time they were able to reproduce the problem and wrote it up properly. It has now been nearly three months since then, and the part (steering rack assembly and gearbox) has been on backorder with indeterminate ETA. As of this writing, the car has about 32K miles on it, and I continue to have to drive this car with faulty steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11588890
Mileage unknown · May 11, 2024
Steering
Took our 2023 CRV Hybrid in because the steering was sticking at 45 miles an hour, was told the steering rack needs replaced and is in back order for months and they have 4 ahead of us and just replaced 6 that were on back order for 4 months I think they said. Other consumers have reported waiting up to 8 months! people are dri…
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Took our 2023 CRV Hybrid in because the steering was sticking at 45 miles an hour, was told the steering rack needs replaced and is in back order for months and they have 4 ahead of us and just replaced 6 that were on back order for 4 months I think they said. Other consumers have reported waiting up to 8 months! people are driving their vehicles when others have reported their steering froze up on the freeway!! I am reporting so a recall can be established before if not already deaths occur. Our dealer has a warranty established to lease us a vehicle holding ours until the part comes in. I still have to pay the payment but at least the road will be safe.
NHTSA ODI #11588217
Mileage unknown · May 10, 2024
Steering
The vehicle steering sticks and resists driver input. Safety is a concern as any steering malfunction or problem could be catastrophic. The dealership service department has verified the problem. There are no other indicators of any problems.
NHTSA ODI #11588177
Mileage unknown · Apr 22, 2024
Steering
Easiest way to explain it is the steering wheel gets stuck while driving. This is result in a car accident that seriously hurts others or myself because my steering wheel locked up or got stuck. This issue started back in September 2023 after I had my car serviced and there was a recall on the system that need some update. My h…
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Easiest way to explain it is the steering wheel gets stuck while driving. This is result in a car accident that seriously hurts others or myself because my steering wheel locked up or got stuck. This issue started back in September 2023 after I had my car serviced and there was a recall on the system that need some update. My husband drove the car and immediately noticed what I had been feeling and I took my car in 1-18-2024 due to this recurrent issue. Dealership confirmed that my suv will need the steering wheel rack replaced was told the car shouldn’t be driven due to safety reasons caused by this faulty part. Dealer confirmed on 1-18-2024 that the part needs to be replaced however the part is on back order and no date for arrive has been set. My car has been sitting in my garage for 3 months now due to this safety issue which in fact there should be a recall linked to my vin #.
NHTSA ODI #11584627
Mileage unknown · Apr 20, 2024
Steering
Filed complaint recently. Talked to dealer and was told that 184 of these Power Steering units are on Back Order with NO ESIMATED DELIVERY DATE. This is criminal. Honda says the problem as an inconvenience and will not lockup the steering. I would not like to be the first one that happens too. THIS NEEDS TO BE ESCALATED TO …
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Filed complaint recently. Talked to dealer and was told that 184 of these Power Steering units are on Back Order with NO ESIMATED DELIVERY DATE. This is criminal. Honda says the problem as an inconvenience and will not lockup the steering. I would not like to be the first one that happens too. THIS NEEDS TO BE ESCALATED TO A RECALL.
NHTSA ODI #11584211
Mileage unknown · Apr 18, 2024
Steering
Vehicle started exhibiting a sticking of the power steering. Dealer drove the vehicle and confirmed the problem existed. A replacement power steering rack was ordered on 2/13 24. A phone call was made on 4/18/24 to check on the status. I was told September is the earliest expected date for the parts. This type of delay is u…
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Vehicle started exhibiting a sticking of the power steering. Dealer drove the vehicle and confirmed the problem existed. A replacement power steering rack was ordered on 2/13 24. A phone call was made on 4/18/24 to check on the status. I was told September is the earliest expected date for the parts. This type of delay is unacceptable.
NHTSA ODI #11583777
Mileage unknown · Apr 12, 2024
Wheels
Rear tires completely bald after 3,000+/- miles. Toe setting was so bad that I was basically dragging the tires down the road. After replacing tires and new alignment done by Honda I had 3 different shops check alignment, they all showed wheels out of alignment and all with different values. After spending nearly 3 hours with Hu…
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Rear tires completely bald after 3,000+/- miles. Toe setting was so bad that I was basically dragging the tires down the road. After replacing tires and new alignment done by Honda I had 3 different shops check alignment, they all showed wheels out of alignment and all with different values. After spending nearly 3 hours with Hunter (alignment equip mfr), the rep. said their standard alignment equipment will not work with the wheels but has not provided any resolution. Not knowing the wheels were bald I drove from Bonaire, GA to Jupiter, FL at 70 MPH and sometimes in the rain - Lucky to be alive. I'm concerned for everyone else who owns this vehicle with the wheels. You have no way to know if your vehicle is properly aligned and what happened to me could happen to anyone.
NHTSA ODI #11582619
Mileage unknown · Apr 11, 2024
Steering
Steering wheel was jerking while I was driving. I took the car to the dealership where I was told the car would need a new steering rack. Some part of it was failing and that is why the steering wheel would move on it's own. I believe my safety was put at risk, because at any moment the steering rack would not work as it should…
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Steering wheel was jerking while I was driving. I took the car to the dealership where I was told the car would need a new steering rack. Some part of it was failing and that is why the steering wheel would move on it's own. I believe my safety was put at risk, because at any moment the steering rack would not work as it should and jerk, or potentially stop working, while I was driving. There were no warning messages given by the car. The issue started at around 9000 miles.
NHTSA ODI #11582483
Mileage unknown · Apr 7, 2024
Lane DepartureSteering
On my 2023 Honda crv sport the steering wheel sticks, you have to constantly be correcting it. it is annoying and one could easily over compensate causing an accident.
NHTSA ODI #11581630
Mileage unknown · Apr 5, 2024
Steering
Went to the dealership December 2, 2023 and they came to the conclusion that the rack and pinion needs to be replaced. We are still waiting...
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Consequence & remedy
Consequence: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Consequence & remedy
Consequence: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2023 Honda CR-V Hybrid Problems, Complaints & Recalls | Skip That Year
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