2018 Honda Clarity PLUG-IN Hybrid

The A/C evaporator is leaking and it is not working anymore, according to the local Honda Service Center (Pacific Honda San Diego). That's a safety issue because when the A/C doesn't work, the car can't defrost the windshield properly. The local dealership let me know that many cars of the same model are suffering the same issue,

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.

My air conditioner stopped working in June 2024 following during a long trip in 100+ degree weather since it was blowing only air temperature air. I took it to Honda of Escondido and they determined it was the evaporator. The cost of the repair was ,$2823 on with 64,971 miles on my car. I've been told that it's a safety hazard to drive in a car without AC because of the fact the window defroster won't work, thus making it difficult to drive safely. In addition, during our road trip, we had to keep stopping to get ice water to cool ourselves off. It was not safe to be driving in the car long distance in high temperatures.

Hello, I have received a safety recall notice (23V-858) from Honda back in February and another one in July. I have tried to get them to repair it a few times, but they said they do not have the part yet but should have it sometime in the fall. They are telling me that they are only fixing cars with issues at the moment, which I cannot with 100% certainty say my car has the issue they are talking about. The CSR told me that I would have to pay for diagnostics if they found my car not having the issue in question, which of course I do not want to do. My question is, does Honda not have the duty to fix my car in a timely manner if they have issued a recall for it? I have been waiting for at least 7 months now? That is way too long? Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution discount.