FIRST TIME CAR FAILED AROUND APRIL 201. IT DISPLAYED ENGINE FAILURE, EMISSIONS SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION PROBLEM, ADAPTIVE CRUSE CONTROL PROBLEM. THE HYBRID SYSTEM WAS DISABLED AND I HAD TO CALL A TOW TRUCK TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER WAS NOT ABLE TO GIVE ME A SATISFACTORY EXPLANATION OF WHAT FAILED AND HOW IT WAS FIXED. SECOND TIME IT FAILED IN LATE JUNE, THE SAME WAY IT FAILED IN APRIL. THIS TIME THE BATTERY HAD ENOUGH CHARGE TO DRIVE TO DEALER BUT THE HYBRID WAS DISABLED AS WELL. THIS TIME I WAS TOLD THE COMPUTER IS READING A FALSE WATER PUMP FAILURE AND THERE IS NO SOFTWARE UPDATE FOR THIS PROBLEM. THEY CLEARED THE FAULT AND RETURNED THE CAR TO ME. SECOND TIME THERE WAS AN ADDITIONAL FAILURE WHERE THE RANGE DISPLAYED 999 MILES RANGE AFTER I REFILLED THE GAS. THERE WAS A SOFTWARE UPDATE FOR THIS PROBLEM. EACH TIME THE FAILURES OCCURRED THE CARE WAS IN MOTION, FIRST TIME WAS LOCAL TRAFFIC SECOND TIME WAS HIGHWAY DRIVING. BOTH TIMES THE CAR WAS RUNNING IN ELECTRIC MODE.

NHTSA ODI #11109727

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.