2018 Honda Clarity PLUG-IN Hybrid

INFOTAINMENT ISSUE: SCREEN FREEZING AND / OR NON RESPONSIVE. MANY HONDA CLARITY OWNERS ARE EXPERIENCING THIS AND DEALERS ARE AWARE OF OWNERS MENTIONING THIS ISSUE. NORMALLY, A "TECH" ISSUE IS EXPECTED IN THIS DAY AND AGE BUT SINCE THE CLIMATE CONTROL, THE REAR VIEW CAMERA AND THE BLIND SPOT CAMERA SAFETY MECHANISMS RELY ON THE MAIN INFOTAINMENT SYSTEM SCREEN ANY TYPE OF LAG OR FREEZING IS A DIRECT HAZARD TO OUR DAILY DRIVE AND TO OTHERS AROUND US. IT IS ONLY A MATER OF TIME BEFORE SOMEONE GETS HURT. WE ARE ASKING HONDA TO PROACTIVELY FIX THE ISSUE OF LAG, FREEZING AND UNRESPONSIVENESS THAT THE CENTER CONSOLE ENTERTAINMENT SYSTEMSCREEN REGULARLY EXHIBITS. RANDOMLY, WHEN ACTIVATING THE CAMERA FEED, THE IMAGE FROM THE CAMERA WILL STAY FROZEN ON THE SCREEN. WHEN A NEIGHBOR WALKED BEHIND MY CAR AS I WAS BACKING OUT OF MY DRIVEWAY HE AND HIS DOG WERE NOT IN THE CAMERA FEED! FURTHERMORE, THE "LANE WATCH" CAMERA ON THE RIGHT HAND SIDE MIRROR IS MEANT TO SHOW AN IMAGE OF ANY CAR OR OBSTACLE IN YOUR WAY. A METHOD DEVISED TO ELIMINATE THE PILLAR BLIND SPOT. IN A SITUATION THAT YOU MERGE INTO A DIFFERENT LANE OR TO AN EXIT RAMP A FROZEN IMAGE OF A CLEAR LANE WILL RESAULT IN AN ACCIDENT. THE IMAGE I ATTACHED IS FROM THE DAY I PICKED UP MY CAR FROM THE HONDA DEALERSHIP. THE IMAGE WAS SUPPOSED TO BE OF MY REVERSE CAMERA BUT INSTAED A DIFFERENT BACKGROUNG IMAGE WAS DISPLAYED. ALSO NOTICE THE STEERING REVERSE TROJECTORY LINES WERE OVERLAYED ON THAT IMAGE. IT IS ONLY A MATTER OF TIME BEFORE AN UNFORTUNATE SITUATION OCCURS INVOLVING SOMEONE OR THEIR FAMILIES LIVES. I PRAY THAT HONDA WILL ADDRESS THIS ISSUE.

AFTER SEVERAL MILES AND DEPLETION OF ELECTRIC STORAGE AND WHILE CLIMBING A SIGNIFICANT GRADE THE TRANSMISSION FELT AS IF IT WAS SLIPPING NOT ABLE TO CLIMB THE GRADE. HAD TO MAKE AN EVASIVE MANEUVER CROSSING ON COMING TRAFFIC LANE (CLEAR) TO GET OFF THE HIGHWAY (101) . THE VEHICLE WOULD NOT PULL THE HILL AND SLOWED TO 25 MPH ON A TURN,IN A 55 MPH ZONE , TWO LANE , MOUNTAIN ROAD. TURNED OFF THE VEHICLE, AFTER STOPPING, NO CODES OR SERVICE LIGHTS ACTIVE. AFTER A FEW MINUTES I STARTED THE VEHICLE AND IT WAS RUNNING AT A HIGHER RPM THAN NORMAL ( CHARGING THE MAIN BATT ? ) CLIMBING THE REST OF THE HILL ON WHAT FELT LIKE ELECTRIC POWER AND NO MORE THAN 25 MPH, AND JUST TAKING IT SLOW AND FEATHERING THE THROTTLE CONTROLLING THE SLIP/ RPM, SEAM TO RUN FINE AFTER A FEW MINUTES AND ON LEVEL GRADE WOULD MAINTAIN ROAD SPEED (60 MPH) APPEARED TO RUN BETTER WITH A SLIGHT CHARGE BUILT UP, AND AFTER A LONG DOWNHILL REGENATIVE BRAKING IT APPEARED TO DO BETTER AND RAN FINE IN TOWN ( NO GRADES/ CITY DRIVING ) TO AFRAID TO TRAVEL HOME WITH SEVERAL GRADES FROM THE NORTHCOAST REDWOODS. I OPTED FOR A TOW , 01/12/2019 WAITING FOR SERVICES. THE TRANSMISSION ONLY SLIPS OR APPEARS TO SLIP AFTER DEPLETED BATTERY LEVELS AND CLIMBING A GRADE OR TAKING OFF FROM A STOP QUICKLY (IE. CROSSING HIGHWAY 101 EUREKA, CA OR A INTERSECTION ) PLENTY OF POWER AND NO SLIPPING ON A FULL CHARGE OR MINIMAL CHARGE , AND ON ENGINE POWER ONLY

4 TIMES ENGINE WENT INTO EXTREME HIGH REV LIKE BEING STUCK WIDE OPEN IN FIRST GEAR WITH SUDDEN LOSS OF SPEED TWICE ON THE FREEWAY. EXTREMELY DANGEROUS. REPORTED TO HONDA, THEY DENIED EVERYTHING AND MAINTAINED THAT "HIGH REVS" IS NORMAL AS STATED IN THE OWNERS MANUAL. TIS IS EXTREME HIGH REVS AND SUDDEN LOSS OF SPEED, IT IS NOT NORMAL. 5 OR 6 OTHER CLARITY OWNERS ARE COMPLAINING ABOUT THIS ISSUE AND ABOUT HONDA IGNORING THE ISSUE. I REQUESTED THROUGH ARBITRATION TO BE REIMBURSED AS I BROUGHT MY CAR FOR REPAIR 4 TIMES (2 DIFFERENT DEALERS) AND FOR A MULTITUDE OF ELECTRONIC ISSUES RELATED TO HV. HONDA DENIED EVERYTHING AND FOUND EXCUSES FOR EVERY SINGLE ISSUE. I WAS DENIED REIMBURSEMENT AND NOW I AM STILL STUCK WITH THE SAME PROBLEMS THAT CONTINUE EVERY DAY! I HAVE DETAILED NOTES, DATES, VIDEOS, PHOTOS, TESTIMONIES OF OTHER OWNERS THAT I WOULD BE HAPPY TO SHARE. THE DAY OF THE ARBITRATION THE CAR WOULD NOT START BUT ARBITRATOR SAID HE COULD NOT USE IT AS IT WAS NOT PART OF THE ORIGINAL ISSUE. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED DRIVING THIS VEHICLE. I EVEN OPENED A CLAIM WITH MY INSURANCE AGENCY IN CASE I GET INTO AN ACCIDENT BECAUSE OF THE CAR DOING WHATEVER IT WANTS. THANKS

VEHICLE WAS IN A PARKING GARAGE, WHEN MAKING A RIGHT TURN AT THE TOP OF A RAMP TRAVELING AT ABOUT 5 MPH, THE VEHICLE WENT INTO MAX ACCELERATION. THERE WAS NO BRAKING EFFECT WHEN THE BRAKES WERE APPLIED. AFTER A LITTLE OVER A HUNDRED FEET THE VEHICLE CRASHED INTO 2 PARKED CARS WHICH WERE TOTALED ALSO. THE CAR HAD CRASH MITIGATION BUT IT DID NOT APPEAR TO ACTIVATE. THE AIRBAGS DEPLOYED SO THE DRIVER HAD ONLY MINOR INJURIES. HOPEFULLY AN ANALYSIS OF THE BLACK BOX WILL ENABLE HONDA TO FIX THIS PROBLEM.

AFTER VEHICLE HAS RECHARGED, DURING PADDLE SHIFTER DECELERATION, THE BRAKE LIGHTS WILL ONLY ACTIVATE WHEN USING THE DECELERATION PADDLE SHIFTER TO SLOW THE VEHICLE FOR THE FIRST TWO OR SO TIMES IT IS USED. AFTER THAT THE BRAKE LIGHTS WILL NOT WORK AGAIN WHILE USING THE DECELERATION PADDLE SHIFTER UNTIL THE VEHICLE IS RECHARGED AGAIN. THE BRAKE LIGHT DO FUNCTION PROPERLY WHILE USING THE FOOT BRAKE PEDAL.

ON STEEP INCLINE THIS VEHICLE ROLLED VIOLENTLY BACKWARDS WHEN I RELEASED THE EMERGENCY BRAKE EVEN WHEN I APPLIED GAS TO BRING IT FORWARD HAVE GRAVE CONCERNS AS TO THIS VEHICLES SAFETY ON STEEP HILLS OR INCLINES ALSO THE AIR VENT ON THE FRONT WINDSHIELD IS VERY SHORT AT TIMES ITS DIFFICULT TO KEEP THE WINDSHIELD FROM FOGGING UP UNLESS I USE THE A/C EVEN IN COLD WEATHER VERY UNSAFE AS YOU CANNOT SEE THE ROAD IT GETS SO BAD