2018 Honda Clarity PLUG-IN Hybrid

I had an unintended acceleration happen as I was easing into a parking spot of a covered parking garage. The car accelerated like a jet plane taking off. I jammed on the brake. The only thing that stopped the car was the concrete wall that was 4 feet away. My airbags activated. We had taken the car to the Honda dealer for its 35,000-mile check-up on February 24, 2026. The Honda dealer has prepared all maintenance, including Honda recalls, since we bought the car in 2018. I'm scared about what caused the unintended acceleration and concerned that others could be injured. Electronic throttle control? Cruise control? Sensors? Wiring problems? What activated it? I believe this is a Honda mechanical problem. I have researched online that others have had unintended acceleration problems with the Honda Clarity and CRV–another plug-in hybrid–but not enough claims to lead to a recall. I have gotten a runaround. Our insurance carrier has declared the car a total loss but refuses to have the computer assessed to determine the cause. The local Honda dealer says it’s not their problem, claiming that we would have to tow the car to them and pay them to replace all safety items. They would then reboot the computer and delete all data, so they could not assess the cause. They said the Clarity has no “black box.” I contacted American Honda Corporation's customer service. Their engineers would not look at the car either unless our insurance company asked and paid them to do it. I have that Case Number. You would think that American Honda Corporation would be concerned, particularly since this unintended acceleration could have killed pedestrians if it had happened on the street or killed me if the concrete wall had not stopped the car. We had the Honda Clarity towed to our house to see if we could find someone to check out the computer. The towing company has driven the car, even though the airbags were activated. After 30 days, our insurance company will take the car for salvage.