2025 Honda Civic

Hello, I am writing to formally request escalation and review of a potential vehicle safety concern involving my recent accident. I previously filed a complaint with the National Highway Traffic Safety Administration (NHTSA), contacted Honda, State Farm, and the investigating police department regarding this incident. I am following up because I am concerned this may represent a broader public safety issue, not limited to my individual case. Given the nature of the incident and vehicle behavior involved, I respectfully request: * Confirmation that my complaint has been received and assigned for review * Evaluation of whether this issue may indicate a potential safety defect or recurring pattern * Preservation and review of all relevant vehicle data, including Event Data Recorder (EDR), ECU/diagnostic logs, and any available telematics data * Any guidance on additional information or documentation needed to support a safety investigation I am concerned that if similar incidents are occurring in other vehicles, this may present a risk to public safety. I am requesting that this matter be reviewed accordingly for potential defect or safety trend analysis. Please confirm receipt of this request and advise on the next steps in the review process. Thank you for your time and attention to this matter. Sincerely, [XXX] Report# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2025 civic presents the dangerous defect for sticky steering from the recall already placed on models 2022 to 2025 under recall 24V-744 but my VIN number is not listed so the dealer wants to charge me the full replacement cost . Please help me include my VIN to this well know and dangerous recall. I have kids and I can't drive them in this car with this problem and I don't have the means to pay the cost of replacing the parts of a well know manufacturer defect. PLEASE HELP ME!!

After using the lane assist the steering wheel becomes sticky when I turn it off. Then if I turn it back on letting the lane assist correct my driving to turning it back off when turning around corners my steering wheel becomes really sticky. Then when driving the vehicle with lane asssist on the steering wheel will feel slightly different then I’ll turn it back off and it won’t stick around corners anymore (so then I can’t use my lane assist without my steering wheel getting sticky again) it really makes me worried. I don’t know if it’s connected but it makes me feel unsafe. When getting a hold of the dealership, they told me that I had to pay $150 to get a diagnostic because I didn’t have any active recalls. Which I think is a little crazy considering I keep reading about all these recalls about sticky steering wheels, but not specifically mine even though I’m experiencing the same thing they are. I’ve talked to somebody about three different times about recalls on this and they just keep saying that I don’t have a recall, but I’m telling them about what I’m experiencing is similar to people with active recalls, but they will still charge me a diagnostic fee that I can’t afford. And tells me I’m not in warranty. So my safety is at risk.. I have children in this car. I have pets in this car and I have family in this car…..

2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control. Additionally, vehicle experiences intermittent powertrain jerking and hesitation during low-speed acceleration. Under active factory warranty, the vehicle was towed to a local Honda dealership. The Service Director initially pushed back significantly, attempting to dismiss the safety keywords and label a major steering defect as a vague 'multi-system failure' on the printed Repair Order. After consumer refusal to accept the vehicle, the Service Director capitulated, personally authorizing a Repair Order explicitly documenting in handwriting: 'Also Steering Sticky while CAR in motion. Also vehicle jerky at low Speeds.' The Service Director physically signed next to these terms. The Service Director explicitly acknowledged that the symptoms sound like the NHTSA recall 24V-744, but stated they must put up to 300 miles on the vehicle to 'replicate' the issue before replacing the steering rack due to fear of corporate financial chargebacks, actively attempting to force a consumer to keep an unsafe vehicle unless able to replicate.

i was driving on the highway with lane assist on and i can feel it correcting me even though it wasn’t needing to be but i thought maybe i was driving a little bad but then i contirue to drive with it on and i instantly get jerked to the left like if it saw something and swerved and we spun out and almost went to another highway oncoming traffic , my passenger stated the wheel was shaking the same instant before hand but we crashed and the vehicle is waiting to be looked at currently

During normal driving in rainy conditions, I experienced a sudden and unexpected loss of vehicle control involving steering behavior. At the time of the incident, the lane-keeping/driver-assist system was active, and I had both hands on the steering wheel while actively controlling the vehicle. Without any prior warning lights, dashboard messages, or alerts, the vehicle suddenly began to behave abnormally and unexpectedly pulled/dragged. I experienced a sudden loss of effective steering control and was unable to fully correct or regain control of the vehicle before a collision occurred. The incident happened abruptly without any gradual warning or system notification. Road conditions were wet due to rain, but there was no prior indication of mechanical or electronic malfunction before the event. Following the crash, the vehicle was declared a total loss by insurance. There are no open recalls listed for my VIN at this time. I am reporting this incident due to the sudden steering/control behavior and potential safety concern.

ADAS system malfunction. All systems failure rotating alerts on dash. Cruise control doesn't work.Alerts for failure see your dealer for emergency braking system, lane departure and lane keeping, forward and parking collision..everything failed. Car was drivable and dealership has service four times without success. All safety systems down and places occupants at risk. Now replacing whole system carriage. We have been a couple of months trying to track source.

The contact owns a 2025 Honda Civic. The contact stated that while driving and turning the steering wheel does not come back to center when turned and the driver experienced resistance, sticking and binding while turning. The vehicle was taken to the local dealer who diagnosed that the steering wheel gear box needed to replaced. The manufacturer was not yet notified of the failure. The failure mileage was 54,000.

Accident happened while driving on a two-way county road without center lane markings. The driver was leaning to the right of the road. The lane keep assisting overcorrected to the left hitting a culvert. Upon the crash the seat unlocked from its position and slid towards the steering wheel. The seat belt did not lock in time to prevent the seat from considerable forward movement. The airbag located inside steering wheel seemed only partially inflated. No other airbags deployed. The combined malfunctions resulted in the driver's left foot being crushed (various fractures and joints dislodged), and right ankle fracture and dislocation. The driver was the only one involved in the cash. However, other drivers could have been affected by the sudden change of lanes - especially if driving the opposite direction. The issue has not been reproduced as far as known (unable to find any reports, images or videos online). There was no inspection following the accident. The car had previously shown unexplainable lane keeping assistance overcorrections before, but there were no system failure warning lights. The seat sometimes needed readjustment (the locking system would click, but the seat would not remain in place). Summary of issues: -Lane keep assisting - overcorrected leading to hitting a culvert on the opposite side of the road. -Driver's seat unlocked forward toward the steering wheel when car hit the culvert. -Seatbelt did not lock appropriately to prevent seat moving forward toward the steering wheel. I am unsure if the car is still available for inspection. It was totaled by the insurance company. Pictures of the car can be found at this public website: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving merging onto the freeway and my sunroof completely shattered, no car was in front of me so, nor was I driving under a bridge, it just completely shattered. Looking as if someone grabbed a hammer or punched it, I know a rock wouldn’t shatter it, maybe crack but no it shattered. The glass looks like it lifted too , not caved in , so almost as if there was too much pressure as well. Have seen similar cases , not sure if any have reported but yes I have seen similar issues occurring. Thankfully I had my headliner closed , so the glass fell on there I had to pull over and figure it out, I did not touch the glass at all, as I’m currently having my Honda Dealership look at it. Just hope it doesn’t happen to others