2025 Honda Civic

While driving my 2025 Honda Civic Touring, the electric steering system suddenly malfunctioned without warning. While entering/navigating a roundabout, the wheels forcibly straightened out on their own, overriding steering input and causing the vehicle to crash directly into the roundabout curb/barrier. Prior to this sudden steering lockout/binding event, there were no known performance or handling issues with the car. Following the impact, the steering remains unsafe to operate, experiencing binding, severe misalignment, and persistent inability to steer smoothly. Mechanics have replaced the passengers lower control arm, ball joint, sway bar link, the passenger side strut tower, and two front tires because of the camber caused damage to the tires, but the vehicle's camber remains out of spec and the underlying steering binding/stiffness remains unresolved. I believe an internal defect or electronic lockup in the Electric Power Steering (EPS) system caused the vehicle to lose steering control prior to the impact.

The contact owns a 2025 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel started sticking and was difficult to turn to the left or the right. The steering wheel had almost seized. The contact referenced NHTSA Campaign Number: 24V744000 (Steering); as a possible cause for the failure; however, the VIN was not included in the recall. The contact believed that the failure was caused by the springs in the steering mechanism. The vehicle was taken to a local dealer where it was diagnosed with steering rack assembly failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,900.

The contact owns a 2025 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel started sticking and was difficult to turn to the left or the right. The steering wheel was sticking while accelerating around corners. The contact associated the failure with NHTSA Campaign Number: 24V744000 (Steering); however, the VIN was not included in the recall. The vehicle was taken to a local dealer where it was diagnosed with steering rack assembly failure. The vehicle was not repaired because the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 38,000.

UPDATE:American Honda was formally notified of this steering failure on my 2025 Civic Hybrid. Honda corporate has officially declined to pull the EDR black box data, stating that data retrieval must be handled via the insurer. The physical vehicle is now being transferred to State Farm Insurance at Copart (Arcadia, FL) under Claim [XXX]. Requesting that NHTSA investigators reference this claim and VIN [XXX] for any engineering analysis regarding the 24V-744 steering defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I am writing to formally request escalation and review of a potential vehicle safety concern involving my recent accident. I previously filed a complaint with the National Highway Traffic Safety Administration (NHTSA), contacted Honda, State Farm, and the investigating police department regarding this incident. I am following up because I am concerned this may represent a broader public safety issue, not limited to my individual case. Given the nature of the incident and vehicle behavior involved, I respectfully request: * Confirmation that my complaint has been received and assigned for review * Evaluation of whether this issue may indicate a potential safety defect or recurring pattern * Preservation and review of all relevant vehicle data, including Event Data Recorder (EDR), ECU/diagnostic logs, and any available telematics data * Any guidance on additional information or documentation needed to support a safety investigation I am concerned that if similar incidents are occurring in other vehicles, this may present a risk to public safety. I am requesting that this matter be reviewed accordingly for potential defect or safety trend analysis. Please confirm receipt of this request and advise on the next steps in the review process. Thank you for your time and attention to this matter. Sincerely, [XXX] Report# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2025 civic presents the dangerous defect for sticky steering from the recall already placed on models 2022 to 2025 under recall 24V-744 but my VIN number is not listed so the dealer wants to charge me the full replacement cost . Please help me include my VIN to this well know and dangerous recall. I have kids and I can't drive them in this car with this problem and I don't have the means to pay the cost of replacing the parts of a well know manufacturer defect. PLEASE HELP ME!!

After using the lane assist the steering wheel becomes sticky when I turn it off. Then if I turn it back on letting the lane assist correct my driving to turning it back off when turning around corners my steering wheel becomes really sticky. Then when driving the vehicle with lane asssist on the steering wheel will feel slightly different then I’ll turn it back off and it won’t stick around corners anymore (so then I can’t use my lane assist without my steering wheel getting sticky again) it really makes me worried. I don’t know if it’s connected but it makes me feel unsafe. When getting a hold of the dealership, they told me that I had to pay $150 to get a diagnostic because I didn’t have any active recalls. Which I think is a little crazy considering I keep reading about all these recalls about sticky steering wheels, but not specifically mine even though I’m experiencing the same thing they are. I’ve talked to somebody about three different times about recalls on this and they just keep saying that I don’t have a recall, but I’m telling them about what I’m experiencing is similar to people with active recalls, but they will still charge me a diagnostic fee that I can’t afford. And tells me I’m not in warranty. So my safety is at risk.. I have children in this car. I have pets in this car and I have family in this car…..

2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control. Additionally, vehicle experiences intermittent powertrain jerking and hesitation during low-speed acceleration. Under active factory warranty, the vehicle was towed to a local Honda dealership. The Service Director initially pushed back significantly, attempting to dismiss the safety keywords and label a major steering defect as a vague 'multi-system failure' on the printed Repair Order. After consumer refusal to accept the vehicle, the Service Director capitulated, personally authorizing a Repair Order explicitly documenting in handwriting: 'Also Steering Sticky while CAR in motion. Also vehicle jerky at low Speeds.' The Service Director physically signed next to these terms. The Service Director explicitly acknowledged that the symptoms sound like the NHTSA recall 24V-744, but stated they must put up to 300 miles on the vehicle to 'replicate' the issue before replacing the steering rack due to fear of corporate financial chargebacks, actively attempting to force a consumer to keep an unsafe vehicle unless able to replicate.

i was driving on the highway with lane assist on and i can feel it correcting me even though it wasn’t needing to be but i thought maybe i was driving a little bad but then i contirue to drive with it on and i instantly get jerked to the left like if it saw something and swerved and we spun out and almost went to another highway oncoming traffic , my passenger stated the wheel was shaking the same instant before hand but we crashed and the vehicle is waiting to be looked at currently