2024 Honda Civic

Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available

I was driving up a hill and all of a sudden, my transmission gave out, and I was rolling backwards on a hill. It was terrifying since the brakes barely worked as well. I was rolling down the hill and almost crashed, it was emotionally damaging and hope I never have to live through that again. I had AAA take the car to Honda, and they said that they needed to replace the transmission after only 10,000 miles. I could not believe it and they replaced the transmission since it was covered under warranty.

The steering system of my vehicle frequently locks, sticks, and slips, creating a serious safety hazard and putting both myself and others on the road at risk of losing control. I have reported this issue to Honda multiple times, but no permanent solution has been provided, and Honda denies that the problem exists. Two independent service centers have confirmed the issue. The vehicle has not been inspected by police or insurance representatives, but technicians at both Honda and the independent centers have observed the malfunction. The problem first occurred on 10/08/2024, and waiting for the lengthy arbitration process is unsafe. I request that NHTSA urgently investigate this issue.

Cvt transmission unknown if can be inspected. Safety reason is I went to do a lane change on the interstate and pressed the throttle I hear the transmission make a loud noise and would not speed up even with me pressing more on the accelerator. Then 5 seconds later car finally started to speed up No I have brought car in prior to be looked at for the car jumping on slow acceleration they can’t get it to do it when I bring it in. Vehicle has been inspected was advised to change transmission fluid I did issue is still present. No there was no warning lights

The contact owned a 2024 Honda Civic. The contact stated that while the daughter was driving approximately 70 MPH on the interstate, the steering wheel had malfunctioned and the driver was unable to properly steer the vehicle. The contact stated that the vehicle erroneously drifted into the right lane and crashed into the driver's side of a second oncoming vehicle and causing the vehicle to experience a tail spin before crashing into a guard rail. During the crash, both the driver and front passenger sustained minor bruises, and the vehicle was destroyed. A police report was filed at the scene, and the vehicle was towed away. The cause of the failure was not determined. The contact indicated that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The VIN was not available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 17,000.

The clutch system in my 2024 Honda Civic Sport Touring (VIN: [XXX]) failed completely at 8,126 miles, consisting of flywheel (#22100-5CD-018), friction disk (#22200-5CC-003), pressure plate (#22300-5CC-003), and release bearing (#22810-57A-006) - the exact parts Honda identified as defective in TSB 22-017 due to supplier production issues causing premature friction disc wear. The failure created immediate safety hazards including complete loss of power transmission in traffic, inability to accelerate or maintain speed, unpredictable gear engagement, and risk of being rear-ended when the vehicle suddenly lost power on busy San Diego roads, forcing an emergency roadside stop and towing. Mossy Honda Lemon Grove confirmed the failure (RO# [XXX]), documenting excessive heat causing excessive wear with hot spots all around pressure plate and clutch disc measuring only 5.24mm. Honda denied warranty coverage claiming user error without evidence, and Honda Customer Relations (Case #[XXX]) has provided no substantive response despite these being known defective components. Warning signs first appeared at approximately 4,000 miles with clutch slippage during uphill parking, progressively worsening to include burning smell, difficulty engaging gears, and slippage under normal acceleration before complete failure at 8,126 miles, though no warning lights appeared as manual transmissions lack clutch monitoring systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 15 MPH and slowing for a traffic light, the brake pedal was depressed, and the vehicle started shaking violently and then stalled. The contact stated that the check battery warning light was illuminated. The failure was intermittent but became a recurring failure. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.

The contact owns a 2024 Honda Civic. The contact stated that the front driver’s side headlight assembly had experienced water intrusion, and the headlight failed to illuminate as needed. The vehicle was taken to the local dealer who replaced the headlight assembly, and the vehicle was repaired. The contact stated that the due to the water intrusion into the headlight assembly, the body control module failed to operate as needed. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 11,000.