Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 21 of 254 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 191 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports0 fire reports9 injury reports
What owners actually said
254 reports
6,300 miles · Sep 25, 2023
Air BagsService BrakesVehicle Speed ControlCrash
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pe…
Read full complaint
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pedal and did not shut off while manually pressing the cruise control deactivation switch. Also, during the crash no airbags deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 6,300.
NHTSA ODI #11546379
Mileage unknown · Sep 23, 2023
Steering
I just bought a car 2 months ago. The steering wheel has serious safety issues. It will get stuck. The steering wheel makes noise and the steering wheel will get stuck while driving. The steering wheel got stuck three times after I bought the car for two months. I almost got into an accident. Please take the investigation seriou…
Read full complaint
I just bought a car 2 months ago. The steering wheel has serious safety issues. It will get stuck. The steering wheel makes noise and the steering wheel will get stuck while driving. The steering wheel got stuck three times after I bought the car for two months. I almost got into an accident. Please take the investigation seriously, it is absolutely a steering wheel problem. Thank you very much. I hope the car will be recalled for repairs.
NHTSA ODI #11546125
Mileage unknown · Sep 22, 2023
Steering
Seem to be experiencing sticky steering while vehicle is in motion. The problem really becomes noticeable at about 35 mph. Steering wheel wants to stick in place when making minor adjustments in steering.
NHTSA ODI #11546026
10,000 miles · Sep 21, 2023
Service BrakesSteering
The contact owns a 2023 Honda Civic. The contact stated while driving approximately 60 MPH, the steering wheel was sticky. While turning the steering wheel, the steering wheel seized. The brake pedal was depressed but failed to stop the vehicle as needed. There was no warning light illuminated. The vehicle was taken to the local…
Read full complaint
The contact owns a 2023 Honda Civic. The contact stated while driving approximately 60 MPH, the steering wheel was sticky. While turning the steering wheel, the steering wheel seized. The brake pedal was depressed but failed to stop the vehicle as needed. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10,000.
NHTSA ODI #11545766
7,400 miles · Sep 18, 2023
Steering
The contact owns a 2023 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to respond properly while turning. The contact stated that the steering wheel was stiff and difficult to turn while maneuvering the vehicle. The vehicle was taken to the dealer to be diagnosed. The dealer was …
Read full complaint
The contact owns a 2023 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to respond properly while turning. The contact stated that the steering wheel was stiff and difficult to turn while maneuvering the vehicle. The vehicle was taken to the dealer to be diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,400.
NHTSA ODI #11545257
Mileage unknown · Sep 18, 2023
Steering
Steering wheel seems to “stick” in a certain direction at highway speeds. Additional force is needed to correct the steering.
NHTSA ODI #11545106
Mileage unknown · Sep 18, 2023
Steering
UNKOWN - Power Steering is starting to go out. It gets stuck in certain positions and needs more force to make turns and to keep the car straight. It can cause overcorrection and can cause an accident. The manufacturer has not released a statement regarding the issue, but there is an ongoing lawsuit against the car brand. It…
Read full complaint
UNKOWN - Power Steering is starting to go out. It gets stuck in certain positions and needs more force to make turns and to keep the car straight. It can cause overcorrection and can cause an accident. The manufacturer has not released a statement regarding the issue, but there is an ongoing lawsuit against the car brand. It has not. No warning lamps/messages have appeared on the dash.
NHTSA ODI #11545100
Mileage unknown · Sep 14, 2023
Steering
- My steering malfunctions. The steering becomes "notchy" which causes jerking motions rather than smooth turns. - Safety puts others at risk as steering becomes less than 100% accurate and smooth. - Brought it to dealer and they said they could not reproduce. Likely because the issue arises after driving for some time. - Dealer…
Read full complaint
- My steering malfunctions. The steering becomes "notchy" which causes jerking motions rather than smooth turns. - Safety puts others at risk as steering becomes less than 100% accurate and smooth. - Brought it to dealer and they said they could not reproduce. Likely because the issue arises after driving for some time. - Dealer says they inspected and claims there is no issue. - No warnings, messages or other symptoms prior to steering malfunction.
NHTSA ODI #11544517
Mileage unknown · Sep 9, 2023
Steering
Steering wheel feels sticky when turning. More noticeable at faster/highway speeds particularly. Steering isn’t impossible but it does feel harder than it normally did. Issue noticed for first time, today 9/8/2023. Roughly 10k miles in vehicle.
NHTSA ODI #11543640
Mileage unknown · Sep 5, 2023
Lane DepartureSteering
Steering wheel suddenly became stiff, gives resistance to regain control of wheel.. this happens when driving with computer aids on & off.. When driving straight with very minimal movement of the wheel the steering becomes locked in that position and will force car to drift out of lane. This problem occurred in highway and city…
Read full complaint
Steering wheel suddenly became stiff, gives resistance to regain control of wheel.. this happens when driving with computer aids on & off.. When driving straight with very minimal movement of the wheel the steering becomes locked in that position and will force car to drift out of lane. This problem occurred in highway and city travel.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
Consequence & remedy
Consequence: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
Remedy: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.