Following a drivetrain repair at Gary Yeomans Honda, the vehicle was returned to me in an unsafe driving condition. Specifically, the technician left unsecured heavy metal tools (a pry bar and screwdriver) loose in the engine bay, failed to torque a structural fastener, and rendered the rear brake light completely non-functional…
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Following a drivetrain repair at Gary Yeomans Honda, the vehicle was returned to me in an unsafe driving condition. Specifically, the technician left unsecured heavy metal tools (a pry bar and screwdriver) loose in the engine bay, failed to torque a structural fastener, and rendered the rear brake light completely non-functional while incorrectly marking it as operational on the inspection sheet. Additionally, the inspection sheet indicated a red-flag warning to 'inspect transmission for leaks' that was categorized as a mistake upon return.
NHTSA ODI #11751684
Mileage unknown · Apr 9, 2026
Unknown Or Other
My vehicle's Maintenance Minder system—the sole official schedule for maintenance per the Owner's Manual (Pages 649-658)—was corrupted by an authorized Honda dealer. The Service Advisor stated that sometimes technicians reset all the Maintenance Minder codes rather than just the applicable ones. Honda Corporate admitted this is…
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My vehicle's Maintenance Minder system—the sole official schedule for maintenance per the Owner's Manual (Pages 649-658)—was corrupted by an authorized Honda dealer. The Service Advisor stated that sometimes technicians reset all the Maintenance Minder codes rather than just the applicable ones. Honda Corporate admitted this is a possibility when I followed up after the service. They stated that resetting all the codes rather than the ones that apply, can affect when and how future Maintenance Minder Codes appear. Honda provided contradictory information: first stating that the Maintenance Minder state cannot be reconstructed to accurately alert the owner to future necessary maintenance, then subsequently stating that reconstruction is possible if 'deemed necessary.' This leaves the owner with a corrupted safety maintenance system, with the remedy apparently contingent on Honda's discretion rather than the owner's right to accurate maintenance alerts. Without accurate alerts, critical maintenance items (brake fluid, coolant, transmission fluid) may not be serviced at proper intervals, increasing risk of component failure. Attached: Service invoice (RO #189526, 04/03/26) showing dealer added unscheduled Coolant Flush (Item 5) to my B1 request and reset ALL codes. Manual (pp. 649-658) confirms Item 5 is a separate sub-item triggered only by the system, not mileage. Honda Corporate emails admit resetting all codes corrupts future alert accuracy but offered contradictory remedies (first 'cannot fix,' then 'if deemed necessary'). This systemic failure—dealers bypassing the algorithm and Honda failing to enforce corrections—leaves owners with corrupted safety maintenance data, risking missed critical service intervals.
NHTSA ODI #11730282
Mileage unknown · Dec 22, 2025
Unknown Or Other
I have taken my car to Honda Bob Boyte in Brandon, three times for the same reason, all the lights are coming on and I have a video as well. But the services department states unable to find the reason. That's dangerous in opinion to be driving and it's telling I have a type. of brake. malfunction. My service advisor is great, I…
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I have taken my car to Honda Bob Boyte in Brandon, three times for the same reason, all the lights are coming on and I have a video as well. But the services department states unable to find the reason. That's dangerous in opinion to be driving and it's telling I have a type. of brake. malfunction. My service advisor is great, I just need my car fixed.
NHTSA ODI #11706521
Mileage unknown · Oct 24, 2025
SteeringUnknown Or Other
There is a recall regarding my Honda 2023 that has not been fixed and I did not know about.
NHTSA ODI #11695517
Mileage unknown · Sep 26, 2025
Unknown Or OtherCrash
On August 5, 2025, my 2023 Honda Civic Sport (VIN: [XXX] ) was involved in a minor collision at approximately 5–10 mph. The vehicle sustained only cosmetic damage—no intrusion into the engine bay, and no damage to wheels, tires, or suspension. However, the Honda dealership diagnosed the brake master cylinder and brake booster as…
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On August 5, 2025, my 2023 Honda Civic Sport (VIN: [XXX] ) was involved in a minor collision at approximately 5–10 mph. The vehicle sustained only cosmetic damage—no intrusion into the engine bay, and no damage to wheels, tires, or suspension. However, the Honda dealership diagnosed the brake master cylinder and brake booster as “broken due to impact.” These components were replaced, and the repair cost was billed to my insurance company. This diagnosis is highly questionable given the nature of the impact and the lack of visible or structural damage to braking components. I have since learned that 2020–2022 Honda Civic models were subject to a recall related to premature failure of the brake master cylinder and booster. Although my car is a 2023 model, the failure of these components under such minor impact conditions suggests that the same or similar defective parts may have been used. If this is the case, it presents a significant safety risk. I am requesting that NHTSA investigate whether: 1. The 2023 model brake components are affected by similar defects as earlier model years. 2. This incident is part of a broader pattern that warrants further manufacturer investigation or recall. Please investigate this issue for the safety of other Honda Civic owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11689989
Mileage unknown · Jul 10, 2025
Unknown Or Other
When raining and I back up, the camera becomes covered with water and I am unable to see what is behind me. I also had my driver window shatter while I was driving for no apparent reason. This was very upsetting.
NHTSA ODI #11672605
Mileage unknown · Jun 22, 2025
Forward Collision AvoidanceUnknown Or OtherCrash
I had checked in the Blue Book for resente repair in my used car It statement of previous repairs on the fron vender and tires. my concern is That it was not disclosure statement to me When I had asked they dealership sales person.. that they where a minor repairs caused by the previous owner hitting a rabbit.
NHTSA ODI #11668413
Mileage unknown · May 26, 2024
Electrical SystemUnknown Or Other
Hatch leaks and center console plugs are incorrect and cause a fire hazard
NHTSA ODI #11590821
Mileage unknown · May 24, 2024
Unknown Or Other
My local Honda dealer's service department inspected the vehicle after I complained about this ongoing steering issue: steering wheel randomly "sticks" when I turn it either to the right or left, by "degrees" or attempt to round a corner, at very low speed or at highway speeds, and even in reverse when parking. When this occurs…
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My local Honda dealer's service department inspected the vehicle after I complained about this ongoing steering issue: steering wheel randomly "sticks" when I turn it either to the right or left, by "degrees" or attempt to round a corner, at very low speed or at highway speeds, and even in reverse when parking. When this occurs, an audible clicking sound is produced that can be heard both in the car and when standing outside beside it. Honda Service was able to reproduce the problem and confirmed it. No warning messages or alarms are generated; no Lane Departure Warning or Lane Keeping Assistance messages are shown. This feels like resistance, a rigidity that might occur were the Lane Keeping Assistance function to stick. The driver reaction to try to "over" compensate wheel-turning to correct the rigid steering direction when the incidences are random is the dangerous circumstance I am trying to avoid. Anything random at high speed or in heavy traffic is extremely dangerous.
NHTSA ODI #11590674
Mileage unknown · Apr 14, 2024
Unknown Or Other
The rear hatch of the vehicle is leaking draining into the trunk area. The carpet is wet and upon lifting the carpet the spare tire well is flooded with water
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
Consequence & remedy
Consequence: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
Remedy: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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