2017 Honda Civic

This vehicle has a defect in the steering rack, specifically the gearbox. Symptoms include sticky or glitchy steering movements of the steering wheel. This cases jerky adjustments in steering the car. Honda has known about this issue with 10th generation civics but has only addressed models 2022-2025 with a recalls. This car is an effort to drive at highway speeds.

There is a recall for 2022-2025 Honda civics for gearbox repair/sticky steering issues and my year 2017 is NOT included. I’ve had this issue since I bought my car from Phillipsburg/Easton Honda on October 3, 2023. I thought it was unique to this car until I looked it up online and noticed that several car owners have the same issue. I feel that N HTSA need to look into it and add 2017 Honda Civic to this recall. A mechanic told me it could cost upwards over $2300 to make this repair. How is a normal person supposed to afford such an expensive repair. I purchased a Honda for the first time in my life wanting an affordable good car and it’s been nothing but a headache since I purchased it. I am worried that because I drive the everyday on the highway, I will get into an accident one day because if the steering sticking issue… PLEASE HELP

The steering wheel is sticking in my 2017 Civic. This problem happens more frequently after I have been driving for a while and is more common at speeds above 40 mph. The steering wheel will feel "locked" in place and require force to turn the wheel. It feels sticky and heavy, and occurs especially often on the freeway, leading to dangerous situations where I have to jerk the wheel, either causing my car to deviate from my path, or not allowing me to respond to changing road conditions in time. The steering column is still original and has not been previously repaired. These symptoms sound surprisingly like NHTSA recall # 4V-744, though my vehicle falls outside of the model range. Potentially defective parts include the electric power steering rack, the gearbox worm wheel, or a clock spring. It has not been replicated at a dealer despite multiple inspections, but I finally got a video of it happening. It has been happening for about a year, but has been getting worse. I checked my tire inflation multiple times and it has not resolved the problem. No warning lamps, message, or other symptoms have been reported.

The steering wheel of the vehicle often feels like it gets stuck around the 12 o’clock position frequently. Extra force is needed to correct steering. Then you have to correct the correction. The symptoms occur more often than not. This condition was discovered shortly after purchasing the used car. Honda dealer said steering rack would need replaced. The vehicle does not display any codes or service warnings. Since there are no recalls on this VIN#, I assume this will NEVER cause an accident to the occupants or others on the road.

The contact owns a 2017 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel felt like it was sticking. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

I have owned my 2017 Honda Civic LX since it was new and have maintained the car consistently since purchasing it; the car is lightly driven and while over seven years old, only has 28,000 miles on it. In recent months, I had experienced some odd occurrences on the highway of my steering wheel seeming to stick when driving at highway speeds especially noticeable after driving the car for at least 10-15 minutes; there were no warning lights or other alerts on the car of a problem. I took my car to be evaluated at a Honda dealership service center in early May, as it was difficult to control the car within highway lanes, very dangerous especially in windy conditions. In that diagnostic appointment, a certified Honda mechanic verified the suspected cause of a sticky steering wheel - a failing steering rack. The mechanic could not explain why that part would fail, especially in a car with such low miles, as they said the problem was internal and could not be visualized. This is a known issue, and not just for the Civics and some other models from 2022-2025 for which there was a recall issued, but for the same generation Civics that mine is; there are many reports of 2016-2018 Civics having this issue around the 20-30,000 mile mark. After that diagnosis and being unwilling to pay out of pocket for an issue related to an internal component of an original Honda part, I reached out to Honda customer service. After spending a couple weeks communicating with Honda Customer Service and proving all the maintenance and diagnostics on the vehicle, they are unwilling to acknowledge this as an issue and have dismissed my case. I am asking that Honda be held accountable for this faulty part and stand by their brand and consumer safety, as this issue has led to crashes in Honda's with this defect.