2016 Honda Civic

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2016 HONDA CIVIC DEFECTIVE CAR. *LD THE CONSUMER STATED THE BLUETOOTH WOULD FREEZE DURING AN INCOMING CALL. THIS CAN ONLY BE CORRECTED BY SHUTTING THE VEHICLE OFF. WHEN THE VEHICLE WAS IDLE THE AIR CONDITIONER WOULD BLOW HOT AIR. THE STEERING WHEEL MELTED BLACK PARTICLES ONTO THE DRIVERS HANDS. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPLACED. *JS

ENGINE EATEN BY RATS 2 TIMES; ENGINE HARNESS DESTROYED FIRST TIME; CAR HASN'T BEEN THE SAME SINCE THIS; FOUND MORE RAT DROPPINGS IN THE ENGINE; CAR SHAKES SO BAD THE REAR VIEW MIRROR IS HARD TO SEE OUT OF CAR IS NOT STABLE ON ANY ROAD; ALIGNMENT HAS BEEN DONE 4 TIMES ON VEHICLE STILL NOT ALIGNED; HAVE TAKEN TO DEALER MULTIPLE TIMES THEY TELL ME ITS THE ROAD; CAR DOES NOT SHIFT PROPERLY; WHEN TURN ON CAR IT SHAKES FOR ABOUT 5 MINUTES UNTIL WARMED UP. I DON'T FEEL SAFE IN THIS VEHICLE.

AFTER PARKING AND LOCKING MY VEHICLE, WHEN I LATER RETURNED TO MY CAR ALL FOUR WINDOWS WERE OPEN APPROXIMATELY 3/4 OF THE WAY. THIS HAS HAPPENED 3 TIMES. IN ONE INSTANCE, THE CAR HAD BEEN PARKED PRIOR TO A RAINSTORM AND AFTER THE RAIN HAD ENDED, I WENT OUT TO THE CAR TO GO ON AN ERRAND AND AGAIN ALL FOUR WINDOWS WERE 3/4 OF THE WAY OPEN.

MY STEERING WHEEL STICKS. WHEN I AM DRIVING STRAIGHT WHILE MAINTIANING A STRAIGHT PATH YOU HAVE TO MAKE STEERING ADJUSTMENTS. IT STICK AND THEN CAUSES ME TO OVER COMPENSATE. WHEN DRIVING AROUND A CURVE I CAN LET GO OF THE STEERING WHEEL AND IT HOLD THE CURVE AND DOESN'T ROLL BACK TOT HE CENTER POSITION LIKE IT SHOULD. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANT RECREATE IT SO NOTHING GETS FIX. IT HAPPENS ABOUT 40 PERCENT OF THE TIME. IT HAPPENS WHILE IN MOTION. MY CAR IS STILL UNDER WARRANTY

ON TWO OCCASIONS, MY CIVIC HAS "LOCKED UP". UPON STARTING THE VEHICLE, ALL OF THE WARNING LIGHT ILLUMINATE AND THE CAR WON'T GO INTO GEAR. I WAS STUCK WHERE I WAS AND HAD TO GET THE CAR MOVING SO I FORCEFULLY ENGAGED THE VEHICLE BY INSERTING THE KEY INTO THE SHIFT KNOB AREA. WHEN DRIVING THE CAR, ALL OF THE WARNING LIGHTS WERE STILL ON AND THE STEERING WHEEL WAS DIFFICULT TO MOVE, THE VEHICLE WAS VERY HARD TO MANEUVER, THE BRAKES DID NOT WORK WELL, AND THE PROBLEM PERSISTED. I EVENTUALLY DISCONNECTED THE BATTERY AND "RESET" THE COMPUTER THAT WAY. THE PROBLEM WENT AWAY FOR A FEW MONTHS, THEN CAME BACK AGAIN SAME EXACT WAY. THE NEXT TIME, I DID THE SAME THING, DISCONNECTED THE BATTERY AND IT RESET. I DO NOT KNOW IF THIS PROBLEM IS WITH THE ELECTRICAL SYSTEM, TRANSMISSION, BRAKING, OR WHATEVER. ALL I KNOW IS IT WAS VERY DANGEROUS TO DRIVE AFTER I WAS FINALLY ABLE TO ENGAGE THE TRANSMISSION. ONE OTHER POINT TO MAKE, I ALREADY HAD THE "PARKING BRAKE RECALL" SOFTWARE UPDATE COMPLETED BY HONDA. THE DEALERSHIP SAID THEY DID NOT HAVE A RECALL FOR THIS TYPE OF PROBLEM AND ALL THEY COULD DO WOULD BE RESTART THE CAR UNTIL THEY WERE ABLE TO RECREATE THE PROBLEM. I DID NO THINK THIS WAS A GOOD USE OF TIME (THEIRS OR MINE) SO I AM HOPING FOR A RECALL SOON!

UPON STARTING VEHICLE, CENTER CONSOLE SCREEN WAS BLACK. WHEN I TAPPED THE POWER BUTTON, THE SCREEN FLASHED GREEN AND WENT BLACK. NO RADIO FUNCTION, NO CAMERA FUNCTION, NOTHING. I DROVE ON CITY STREETS TO THE GAS STATION AND IN A FEW MINUTES, THE COMPUTER SUDDENLY WOKE UP BY ITSELF AND HAS BEEN FINE SINCE. JUST CALLED THE SERVICE DEPT. WOMAN SAID NO ONE HAS CALLED ABOUT A PROBLEM LIKE THIS, BUT THEY'D BE HAPPY TO RUN A DIAGNOSTIC FOR $100. I'VE BEEN DOWN THIS ROAD BEFORE WITH MY OLD PRIUS. THEY'LL RUN THE DIAGNOSTIC AND TELL ME THEY CAN'T FIND ANYTHING WRONG BECAUSE THEY CAN'T RECREATE THE PROBLEM. MEANWHILE I'LL BE OUT $100 AND MY TIME. AND LOOKING AT FORUMS ON THE INTERNET, THIS IS A PROBLEM FOR OTHER HONDA OWNERS, SO HONDA NEEDS TO DO SOMETHING ABOUT THIS. IT CAN BE A SAFETY ISSUE. DRIVE BY WIRE IS DANGEROUS IF MANUFACTURERS CAN'T GET RELIABLE SOFTWARE. WE'LL SEE IF I HEAR BACK FROM THE SERVICE DEPARTMENT OR NOT ABOUT TSB OR SOFTWARE UPDATES. I DOUBT IT.

MARCH 2017 - TWO INSTANCES WHILE PUTTING GAS, NOZZLE GOT STUCK IN THE CAPLESS SYSTEM CAUSING OWNER PANIC, LEFT WITH NO INSTRUCTIONS TO PREVENT SUCH OCCURRENCE OR SOLVE THE PROBLEM. OPENED TICKET WITH HONDA APRIL 2, 2017 CASE # 05919498 - NO RESPONSE AS OF TODAY JUNE 27, 2017. NOT SURE PREVALENCE, OBSERVED SOME COMPLAINTS ONLINE.

REAR WHEELS LOCK INTERMITTENTLY. EXCESSIVE REAR ROTOR WEAR, WITH NORMAL WEAR ON PADS. APPEARS AS IF PADS HAVE WORN OUT ALLOWING FOR GRINDING AGAINST ROTORS. HOWEVER, PADS EXHIBIT NORMAL WEAR. HONDA OFFERS NO EXPLANATION FOR CORROSION. FOR COMPARISON HAVE ATTACHED PHOTOS OF REAR ROTOR AND FRONT ROTOR. REAR ROTORS EXHIBIT SIGNIFICANT WEAR/CORROSION WITH PAD LIFE AROUND 60%. THIS IS EQUAL ON BOTH REAR WHEELS OF THE VEHICLE. FRONT ROTORS HAVE NORMAL WEAR @70% PAD REMAINING. CALIFORNIA BASED VEHICLE, BUT EXPOSED TO SNOW AND WINTER DRIVING. REAR WHEELS LOCK ON AN INTERMITTENT BASIS, AS IF REAR PARKING BRAKE IS BEING APPLIED. POTENTIALLY VERY DANGEROUS, ESPECIALLY IN COLD WEATHER DRIVING.