NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
15 reportsClear category filterMileage unknown · Sep 22, 2025
Electrical SystemEngineFuel/propulsion System
The hybrid motor DC to DC convert failed. When this fails it stops providing 12 V power to the rest of the vehicle resulting in multiple systems stopping or working very slowly. This vehicle does not have a traditional alternator. There was a TSB and an extended warranty offered to some models, but not all included in the VIN …
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The hybrid motor DC to DC convert failed. When this fails it stops providing 12 V power to the rest of the vehicle resulting in multiple systems stopping or working very slowly. This vehicle does not have a traditional alternator. There was a TSB and an extended warranty offered to some models, but not all included in the VIN range for this vehicle. The vehicle was scanned and pulls the same codes as the TSB notes as the issue.
NHTSA ODI #11688991
Mileage unknown · Aug 31, 2023
Fuel/propulsion System
Car sitting on level ground, driven previous day with no problem. Upon unsuccessfully trying to start car, I smelled strong gasoline odor. I turned off ignition and opened hood and observed nothing unusual. I backed car up enough to get out to check for gas puddle. There was a puddle about 24 inches across of gasoline where car …
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Car sitting on level ground, driven previous day with no problem. Upon unsuccessfully trying to start car, I smelled strong gasoline odor. I turned off ignition and opened hood and observed nothing unusual. I backed car up enough to get out to check for gas puddle. There was a puddle about 24 inches across of gasoline where car had been parked. I have arranged to have vehicle towed to independent auto repair. Note: gas was leaking from above rear driver's side wheel.
NHTSA ODI #11541976
Mileage unknown · Jul 9, 2021
EngineFuel/propulsion SystemPower Train
Put the car into reverse, backed up, put the car into drive, applied pressure to the gas peddle, then car then jerked, shook, had to pull over to let car rest, drove slow back home. Since then around 3000 rpm the car will hesitate. Replaced spark plugs, put in Sea Foam engine cleaning solution Diagnostic computer does not sh…
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Put the car into reverse, backed up, put the car into drive, applied pressure to the gas peddle, then car then jerked, shook, had to pull over to let car rest, drove slow back home. Since then around 3000 rpm the car will hesitate. Replaced spark plugs, put in Sea Foam engine cleaning solution Diagnostic computer does not show anything wrong.
NHTSA ODI #11424066
87,000 miles · Jun 30, 2020
Electrical SystemFuel/propulsion SystemVehicle Speed Control
THE CAR WOULD CUT OUT WHILE IN MOTION DURING A TURN. (IT LOOKS LIKE I'M STALLING). OTHER TIMES I WILL BE DRIVING STRAIGHT AND FEEL THE CARE LOSING POWER THE MORE I PUSHED ON THE GAS. ONCE I LET MY FOOT OFF IT WOULD HAVE POWER TO GO AGAIN. THIS HAPPENS MORE OFTEN WHILE ON CITY STREETS THEN HIGHWAY SPEEDS. IN MARCH, WHEN I WENT T…
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THE CAR WOULD CUT OUT WHILE IN MOTION DURING A TURN. (IT LOOKS LIKE I'M STALLING). OTHER TIMES I WILL BE DRIVING STRAIGHT AND FEEL THE CARE LOSING POWER THE MORE I PUSHED ON THE GAS. ONCE I LET MY FOOT OFF IT WOULD HAVE POWER TO GO AGAIN. THIS HAPPENS MORE OFTEN WHILE ON CITY STREETS THEN HIGHWAY SPEEDS. IN MARCH, WHEN I WENT TO START CAR THE CAR DASHBOARD WENT MAD FLASHING AND THE CAR WOULDN'T START. I WAS ABLE TO JUMP START THE CAR. I CHANGED THE BATTERY AND IT CONTINUES TO STALL. I NOTICE THAT THE NEWER VEHICLES ARE DOING THE SAME THING AND WONDER IF ITS THE SAME ISSUE THAT NEEDS ADDRESSING.
NHTSA ODI #11331778
42,612 miles · Feb 21, 2019
Fuel/propulsion System
I STARTED MY CAR AND NOTICED A GASOLINE SMELL. DRIVERS SIDE DOOR WAS OPEN. WHILE THE CAR WAS STILL RUNNING I STEPPED AROUND TO CHECK THE EXHAUST AND NOTICED LIQUID POURING FROM UNDERNEATH MY CAR ON THE DRIVERS SIDE NEAR THE REAR WHEEL. I REALIZED THIS WAS GASOLINE COMING FROM SOMEWHERE NEAR THE GAS TANK. IT ONLY POURED OUT WHEN …
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I STARTED MY CAR AND NOTICED A GASOLINE SMELL. DRIVERS SIDE DOOR WAS OPEN. WHILE THE CAR WAS STILL RUNNING I STEPPED AROUND TO CHECK THE EXHAUST AND NOTICED LIQUID POURING FROM UNDERNEATH MY CAR ON THE DRIVERS SIDE NEAR THE REAR WHEEL. I REALIZED THIS WAS GASOLINE COMING FROM SOMEWHERE NEAR THE GAS TANK. IT ONLY POURED OUT WHEN IT THE CARS IGNITION WAS IN THE THE 2ND POSITION AND RUNNING - MEANING WHILE THE FUEL SYSTEM WAS UNDER PRESSURE. HAVING IT TOWED AT GREAT EXPENSE TO CARMAX. I COULD HAVE DIED HAD I NOT SEEN THIS HUGE LEAK!!!
NHTSA ODI #11181699
80,600 miles · Jun 26, 2017
Fuel/propulsion System
DRIVING SOUTH THROUGH SALT LAKE CITY FREEWAY, THE CAB FILLED WITH NOXIOUS RAW GAS FUMES, NO WARNING LAMPS ON THE DASH. PULLED OFF THE FREEWAY AND INSPECTED ENGINE, TRUNK, INTERIOR AND UNDER THE CAR FOR A GAS LEAK AND FOUND NOTHING. CONTINUED ON OUR WAY AND RETURNED TO CALIFORNIA, HEADING FOR 29 PALMS VIA KELSO, CALIF. WHEN WE …
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DRIVING SOUTH THROUGH SALT LAKE CITY FREEWAY, THE CAB FILLED WITH NOXIOUS RAW GAS FUMES, NO WARNING LAMPS ON THE DASH. PULLED OFF THE FREEWAY AND INSPECTED ENGINE, TRUNK, INTERIOR AND UNDER THE CAR FOR A GAS LEAK AND FOUND NOTHING. CONTINUED ON OUR WAY AND RETURNED TO CALIFORNIA, HEADING FOR 29 PALMS VIA KELSO, CALIF. WHEN WE GOT FUMES AGAIN ONLY HEAVIER, COMBINED WITH TIGHTEN FUEL CAP WARNING SCREEN ON DASH. AGAIN INSPECTED CAR, REINSTALLED FUEL CAP SEVERAL TIMES. NO LEAKS DETECTED, AIRED OUT CAR AND GOT THE SAME CONDITION EVERY TIME WE GAINED SIGNIFICANT ALTITUDE. THE NEXT DAY WE REPLACED THE FUEL CAP AND SO FAR NO FLAMMABLE FUMES. THANK GOD NEITHER OF US SMOKE.
NHTSA ODI #11001565
33,000 miles · Aug 14, 2016
Fuel/propulsion System
THERE IS A LEAK FROM THE GAS TANK ON THE 2013 HONDA CIVIC. ~ 33000 MILES ARE ON THE HONDA CIVIC. MANY DIFFERENT SOURCES OF IGNITION COULD CAUSE A FIRE, OR POTENTIALLY AN EXPLOSION. THE VEHICLE WAS STATIONARY WHEN I DETERMINED THERE WAS A LEAK. CAR WAS TOWED BACK TO DEALER: CURRY HONDA, CHAMBLEE, GA 30341
NHTSA ODI #10895835
19,700 miles · Jul 30, 2016
EngineFuel/propulsion System
VEHICLE HESITATES UNDER ACCELERATION. SOMETIMES ALMOST STALLING. I FEEL THIS IS NOT SAFE FOR MY SON AT TIMES. MERGING ETC. I CALLED HONDA SERVICE AND THEY SAID THEY HAVE HAD THIS ISSUE COME UP WITH OTHER PEOPLE. THEY SAID IT HAD TO DO WITH THE ECON MODE. I DROVE THE CAR WITH IT OFF AND STILL DOES IT AT TIMES. VERY CONCERNED. I …
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VEHICLE HESITATES UNDER ACCELERATION. SOMETIMES ALMOST STALLING. I FEEL THIS IS NOT SAFE FOR MY SON AT TIMES. MERGING ETC. I CALLED HONDA SERVICE AND THEY SAID THEY HAVE HAD THIS ISSUE COME UP WITH OTHER PEOPLE. THEY SAID IT HAD TO DO WITH THE ECON MODE. I DROVE THE CAR WITH IT OFF AND STILL DOES IT AT TIMES. VERY CONCERNED. I AM TAKING IT IN TO FIND OUT WHAT IS GOING ON. NOT GOOD!
NHTSA ODI #10891787
Mileage unknown · Jun 14, 2016
Fuel/propulsion System
MILEAGE CONSISTENTLY 20.8, FAR LOW THAN REPRESENTED WITH CONSERVATIVE DRIVING. DEALER TEST DRIVE 50 MPG. OTHER DEALER REPRESENTS ALL TEST DRIVES COME BACK 50 MPG. ALLEGING FRAUD BY HONDA ON TEST DRIVES (MAYBE SIMILAR TO VW EXHAUST TESTING). CALLED HONDA HQ, ONLY TOLD THEY WILL DOCUMENT COMPLAINT, BUT HAD TO INSIST TO GIVE VIN AG…
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MILEAGE CONSISTENTLY 20.8, FAR LOW THAN REPRESENTED WITH CONSERVATIVE DRIVING. DEALER TEST DRIVE 50 MPG. OTHER DEALER REPRESENTS ALL TEST DRIVES COME BACK 50 MPG. ALLEGING FRAUD BY HONDA ON TEST DRIVES (MAYBE SIMILAR TO VW EXHAUST TESTING). CALLED HONDA HQ, ONLY TOLD THEY WILL DOCUMENT COMPLAINT, BUT HAD TO INSIST TO GIVE VIN AGAIN AS CUSTOMER SERVICE PERSON CLAIMED ACCIDENTALLY DELETED WHEN I ASKED IF HE COULD ID WHO MAKE THE COMPLAINT. MY PREVIOUS HONDA, ACCORD V6 GOT BETTER MILEAGE. PURCHASED VEHICLE NEW APRIL 2014.
NHTSA ODI #10874168
200 miles · Dec 17, 2015
Fuel/propulsion System
YOU CAN HEAR FUEL SLOSHING AROUND IN FUEL TANK WHEN TANK IS FULL WHEN STOPPING, GOING FROM A STOP, GOING UP OR DOWN A DRIVEWAY VERY ANNOYING. HAS BEEN HAPPENING SINCE THE CAR WAS BRAND NEW
NHTSA ODI #10810999
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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