2023 Honda Accord

The contact owns a 2023 Honda Accord. The contact stated while driving 55 MPH and attempting to make a complete turn, the steering wheel needed frequent correction. The contact stated that the electric power steering assist failed to operate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000. The VIN was unavailable.

Driving at highway speed (70 MPH) the power assist steering and all of the Honda Sensing suit subsystem totally quit working. The dash had multiple warming lights and dialog box's describing system failures, I continued driving till I could get off of the highway and turned the vehicle off, after about 10 minutes I restarted the vehicle and all systems and steering reset. Drove the vehicle to Lompoc Honda for maintenance diagnostics they found multiple codes but no real cause, the dealership cleared the code per Honda's direction and test drove the vehicle several times. I was told to return if the issue persists.

I have had 2 separate experiences with starting my car and the lights on the dashboard come on. A message comes on with rolling alerts that states the automatic emergency braking, steering assist, lane keeping assist, braking assist, hill hold, adaptive cruise control are all turned off. Additionally regenerative braking was also turned off. I took it to two different Honda dealerships for maintenance. (May 8th, July 20). If you wait 30 mins the alert will disappear. My most recent incidence occurred on Sept 2, I was out grocery shopping and the alerts reappeared while in motion. I was very afraid bc I have never had it come on while in motion. From my second visit July 20th I took it to get looked at and they said that they could not re-create the issue. So both dealerships restored the factory settings. Now this is my third time dealing with this. I took it on July 20th to have them update the system bc it continues to alert when turned off that there is a system update. I had to take the care back twice bc the system update kept alerting. While reading other people's issues I see it is connected to getting the system updated. I have paid a lot of money for this car and it only had 39 miles on it. I see that someone else has had this problem in the past. I travel for work and this is certainly an inconvenience. I want to know how serious is this problem and has other people reported this. See NHTSA ID Number: 11533957 for reference. I will be putting my photos on this report to show how the dashboard lights up. In my first visit they thought it had something to do with the electricity or battery as they explained to me, but the problem keeps happening. For the cost of this vehicle someone needs to find out what the issue is and fast. I do not want to have to abandon this care for my safety.

March - mpg display rapid fluctuations causing car to use more gas than should. It resolved itself a few weeks after taking it to dealership and them saying it not a problem but I don’t think it should’ve been like that. August 29 - acc stop sensing car in-front me immediately after turning on indicator and sped up resulting in and accident, luckily no one was injured. September 7 - while reversing into a frequently used parking spot the car thought ‘the wall was moving’ it has never done that before. Automatic collision braking activates when vehicle or object is nowhere near the car and almost caused accidents multiple times. I thought this was natural at first but then I heard of others having the same problem.

The vehicle has a feature that when transmission is in Park, and certain parameters are met the vehicle engine turns off after 20 minutes. There are no warnings offered. I nearly died when taking a nap in my car on a hot day in my car with a/c running. Then, without warning the vehicle just turned off while I was sleeping. I was woken by a passerby who noticed my overheating body. This is obviously especially dangerous for children. I reached out to Honda and they confirmed this "feature". However, they offered No solution. There should at least be an override on this system for when the weather is severe.

I got in a car accident where the front of the car was hit and the car is totaled and the airbags in the front did not deploy. I got injured because my face hit the steering wheel. I submitted a complaint to Honda but they are taking a very long time to have someone go out and investigate the airbags. My insurance needs to take the car away this week

The car will completely shut off while in drive and while driving. Not the auto shut off feature as that is off at the time the car shuts off. This has happened multiple times and isn't safe. There is no indication as to when it will happen, but it will randomly shut off after a short drive or long drive. Once I turn the car back on there is nothing that displays on the dashboard to indicate what happened or why or any issues the vehicle has. It's as if the car wasn't on and I'm turning it on for the first time. The car was leased in February and has been experiencing these issues since the beginning of the lease.