2023 Honda Accord

The car has continually asked to to be updated through the driver control center screen. IT states that this is a dealer update and must be brought in to have this done. Until this update is completed the above systems will not work. I have brought the car in for the lat 25k miles 4 oil changes and have been told each time that it has been fixed. It still has not been fixed, and the dealer is telling me there is nothing they can do. This is definitely a safety issue as these important systems are not working.

The vehicle's suspension is excessively stiff and harsh since new, transmitting all road imperfections, bumps, and irregularities directly to the driver and passengers, causing discomfort and fatigue. Additionally, there is abnormal noise (clunking/rattling/creaking/popping) from the steering rack area, especially when turning the steering wheel at low speeds, over bumps, or when stationary. The suspension components and steering rack assembly are available for inspection upon request. This condition affects safety by causing driver fatigue, reduced comfort/control on uneven roads, and potential distraction from steering noise indicating a possible developing failure in the steering system. The problems have been inspected and repair attempted by authorized Honda dealers on multiple occasions, but the issues persist and have not been resolved. The vehicle or component has been inspected by dealer service centers.

Describe the Safety Issue: My 2023 Honda Accord (VIN: 1HGCY1F28PA010141) stalled in traffic due to electrical system failure. A certified Honda technician found undisclosed non-factory wiring, exposed wires, removed aftermarket alarm components, BCM communication failure, and multiple hard codes that cannot be cleared. The vehicle has serious electrical defects that affect engine communication and safety systems. These conditions create a risk of stalling, electrical fire, loss of power, and loss of control while driving. The defects were present at the time of purchase but were not disclosed. When did the issue begin? Stalled in traffic and warning lights appeared immediately after purchase. Is the problem reproducible? Yes. Hard codes and electrical malfunctions reappear after clearing. Has the vehicle been inspected? Yes. Inspected at Team Gillman Honda North. Technician documented unsafe wiring, BCM issues, and recommended teardown with an estimated repair cost of $2,686.86. Has the manufacturer been contacted? Yes, through Honda dealership service. They confirmed the defects are not normal wear and are related to altered wiring. Has the dealer been contacted? Yes. The selling dealer refused assistance and told me not to contact them further.

Vehicle sometimes picks up blacked out or repaved cracks in road as departing the lane. The vehicles steering wheels shakes and vibrates then steers back into what it thinks is the center of the lane. Mind you as I’m already centered. It begins pushing car into on coming traffic and lane. Also the bottom aluminum transmission cover has come loose causing the skid plate or cover to come down on one side. This particular piece has fallen off and was dragging causing sparks. Sometimes the speed limit on the dash reads 65MPH as 85MPH

Driving at highway speed (70 MPH) the power assist steering and all of the Honda Sensing suit subsystem totally quit working. The dash had multiple warming lights and dialog box's describing system failures, I continued driving till I could get off of the highway and turned the vehicle off, after about 10 minutes I restarted the vehicle and all systems and steering reset. Drove the vehicle to Lompoc Honda for maintenance diagnostics they found multiple codes but no real cause, the dealership cleared the code per Honda's direction and test drove the vehicle several times. I was told to return if the issue persists.

I have had 2 separate experiences with starting my car and the lights on the dashboard come on. A message comes on with rolling alerts that states the automatic emergency braking, steering assist, lane keeping assist, braking assist, hill hold, adaptive cruise control are all turned off. Additionally regenerative braking was also turned off. I took it to two different Honda dealerships for maintenance. (May 8th, July 20). If you wait 30 mins the alert will disappear. My most recent incidence occurred on Sept 2, I was out grocery shopping and the alerts reappeared while in motion. I was very afraid bc I have never had it come on while in motion. From my second visit July 20th I took it to get looked at and they said that they could not re-create the issue. So both dealerships restored the factory settings. Now this is my third time dealing with this. I took it on July 20th to have them update the system bc it continues to alert when turned off that there is a system update. I had to take the care back twice bc the system update kept alerting. While reading other people's issues I see it is connected to getting the system updated. I have paid a lot of money for this car and it only had 39 miles on it. I see that someone else has had this problem in the past. I travel for work and this is certainly an inconvenience. I want to know how serious is this problem and has other people reported this. See NHTSA ID Number: 11533957 for reference. I will be putting my photos on this report to show how the dashboard lights up. In my first visit they thought it had something to do with the electricity or battery as they explained to me, but the problem keeps happening. For the cost of this vehicle someone needs to find out what the issue is and fast. I do not want to have to abandon this care for my safety.