2023 Honda Accord

I own a 2023 Honda Accord Touring Hybrid. At approximately 42,000 miles, all of the warning lights illuminated while driving. The warnings included Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning, and multiple other system alerts. At the same time, I experienced a loss of electric power steering assist, increased steering resistance, and clicking/popping noises coming from the steering rack. The Honda dealer diagnosed the vehicle with a failed Electric Power Steering (EPS) steering rack and quoted nearly $5,000 for the repair. A critical steering component should not fail at such low mileage. This is a serious safety concern because the failure affects the driver's ability to safely control the vehicle. Similar steering components have been recalled on other Honda models, but the 2023 Honda Accord has not been included. I believe this defect should be investigated before it results in crashes or injuries.

The car has continually asked to to be updated through the driver control center screen. IT states that this is a dealer update and must be brought in to have this done. Until this update is completed the above systems will not work. I have brought the car in for the lat 25k miles 4 oil changes and have been told each time that it has been fixed. It still has not been fixed, and the dealer is telling me there is nothing they can do. This is definitely a safety issue as these important systems are not working.

My automatic braking system randomly halted me to a stop in the middle of a clear road and almost caused the person behind me to crash into me even though they were back away from me a safe distance. This has happened several times now and it scares me a lot every time it happens. Makes me want to sell the car. I looked it up and saw that many other people online have had an issue with this feature. I also learned there’s no way for me to fully disable the feature which is frustrating. I can only turn it off manually each time I turn my car on. This feature is not safe and has put my life at risk way more times than it has been helpful.

On December 9, 2023, while driving my brand new 2023 Honda Accord Hybrid Touring HPD package on the highway during snowy conditions at less than 50 mph less than 8000 miles on the odometer after my first oil change the automatic emergency braking (AEB) system suddenly and unexpectedly engaged with no obstacle, vehicle, or pedestrian ahead, causing the vehicle to skid uncontrollably and slam into a concrete highway barrier. The car was towed from the scene, and I was hospitalized for injuries sustained in the high-speed impact. The AEB component or system malfunctioned by activating without cause; it was inspected by police at the scene and I contacted Honda’s safety team to conduct an investigation. This unintended braking put my safety at extreme risk by inducing sudden deceleration and loss of control on a slippery highway, which could have endangered following traffic as well. The problem has not been reproduced or confirmed by a Honda dealer or independent service center since the vehicle was not repaired. Police inspected it at the crash scene and issued me a ticket for “driving too fast for conditions” despite my explanation of the sudden braking; no manufacturer inspection of the AEB occurred, though I contacted Honda’s safety team and they attributed it to not following the owner’s guidebook without further review. Prior to driving, all dashboard warning lights illuminated unexpectedly; I turned the vehicle completely off, restarted it, and the lights disappeared with no further symptoms until the AEB engaged abruptly on the highway. This matches ongoing NHTSA investigations into Honda Accord and CR-V vehicles for braking problems, including false AEB activations.

I was driving on the Freeway doing about 65 to 70 MPH and all of a sudden on the Dashboard a large orange brake light came on and the vehicle hit the brakes automatically almost causing an accident. I took it to the dealership and all they did was reset some computer board but said they couldn’t find anything wrong with it. If they couldn’t find anything wrong with the vehicle then why reset the computer board.

To Whom It May Concern, I am submitting this complaint to report a serious vehicle safety issue involving a Honda vehicle that was under a lease agreement. From the start of the lease, the vehicle suffered from repeated malfunctions of its safety and proximity sensors. These issues were reported, and the vehicle was taken multiple times to an authorized Honda dealership. Despite these efforts, the problem was never resolved. I later discovered that the vehicle had an active safety recall that was never disclosed to me, even though the vehicle had been serviced at the dealership on several occasions. This failure to inform me of a recall represents a significant safety concern. Subsequently, the vehicle was involved in an accident that resulted in a total loss. I firmly believe that the unresolved sensor failures and the lack of recall disclosure played a role in this incident. I am submitting this report so that NHTSA may investigate this matter and determine whether there is a broader safety issue affecting other vehicles. Thank you for your attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, my 2023 Honda Accord Hybrid suddenly experienced a multi-system failure affecting: Road Departure Mitigation System Tire Pressure Monitoring System (TPMS) Vehicle Stability Assist (VSA) Hill Start Assist Electric Power Steering System Brake System (“Brake performance may be reduced”) All warnings appeared within seconds. The vehicle is available for inspection, and the incident is documented with multiple photographs. In addition to the system failures, the vehicle unexpectedly began to lose power while I was driving, causing it to slow down rapidly in active traffic. This created an extremely hazardous situation, including: Risk of being rear-ended since my vehicle slowed without warning Reduced steering assist Reduced braking performance Loss of stability control Inability to accelerate out of the way This combination could easily have caused a serious collision. I later learned that there is an active recall related to the systems that failed on my vehicle. However: I never received any communication from Honda, no letter, no email, no notice of any kind. I am extremely unhappy and frustrated about this. Had Honda informed me of the recall: I would have scheduled service immediately I would NOT have driven the car under normal conditions I would NOT have been exposed to this dangerous situation on the road The absence of recall notification directly contributed to my being put in a potentially life-threatening situation. A recall notification exists for a reason which is to prevent exactly the type of failure and danger that I experienced. Honda’s failure to notify me removed my ability to take preventative action. The issue has not yet been diagnosed or confirmed by a Honda dealer. I will be taking the vehicle in for inspection as soon as possible. No inspections have been conducted yet, but I have full photographic documentation from the moment the incident occurred. No prior warning lights, symptoms, or error messages occurred.

Summary of Incident: For approximately two years, my vehicle has experienced random electrical issues. All dashboard warning lights will flash at random times. When I take the vehicle to the dealership (Bell Honda), the problem disappears before it can be diagnosed. On September 27, 2025, and again on September 28, 2025, the vehicle completely stopped and shut off while I was driving. It would not restart. The hazard lights were stuck on and could not be turned off. This left me stranded and in a dangerous situation. After approximately 2-3 minutes, the vehicle was able to restart, but numerous warning lights remained illuminated on the dashboard. I had the vehicle tested with a diagnostic tool at an AutoZone, but no apparent issues were found in the system. Additional Information: This is an ongoing and unresolved safety issue that Honda has failed to address. This electrical problem, which causes the vehicle to shut down unexpectedly, is a significant safety hazard. This issue is in addition to another ongoing problem with the remote start system, which Honda has refused to diagnose and fix. Consequences and Concerns: The unexpected shutdown of the vehicle while in operation is extremely dangerous and could lead to a serious accident. The inability to use hazard lights properly further increases the risk to myself and other drivers. The intermittent nature of the problem makes it difficult to diagnose, but the consistent occurrence poses a serious risk that requires immediate investigation by Honda and the NHTSA.

The contact owns a 2023 Honda Accord. The contact stated that the vehicle failed to lock while the key fob was not inside the vehicle. Additionally, the contact stated that messages pertaining to the braking system failure, the EPS failure, the Collision Mitigation Braking System failure, and other unknown messages were displayed, with several unknown warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,200.