2021 Honda Accord

Infotainment is malfunctioning and it is available for inspection. The screen clicks on its own, and leads to GPS errors, makes incorrect phone calls and does not respond to my inputs. It has not been reproduced by the dealer, but I have videos and have shown the dealer. It has not been inspected by others. There were no messages or warning lamps.

The touch screen display malfunctions and is often either unresponsive or it has ghost touches and moves across various screens while you are driving and during navigation. The system will make calls, activate voice assistance, move the map when navigation is active to where you can no longer see your route, switch between audio sources, open random apps, etc while driving leading to distraction. The touch screen will not respond to your touch but continue to do its own thing. This is dangerous while driving because it is hard to end calls, get back to your navigation, or focus on the road when voice assistants are activated randomly and difficult to turn off. There is not a reset button for this issue so it may continue the duration of your drive. The issue has been confirmed by a dealer with the suggestion to replace but online forums suggest this is a widespread issue and replacement does alleviate the problem. The vehicle has not been inspected by police or insurance. There were not any warning lamps, messages, or systems prior to the issue.

Infotainment Center: I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I’ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint. Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen will freeze, switch from setting to setting, or become unresponsive to touch input. At times, it will randomly reboot while I am driving. These issues occur regardless of whether I am using navigation, Bluetooth audio, or even when the system is idle. This also affects the ADAS, periodically, warnings will be displayed, and then not show up. What makes this especially troubling is how it affects my ability to safely operate the vehicle. For example, when the system freezes, I lose access to navigation directions mid-route, which forces me to either drive without guidance or attempt to troubleshoot the issue while on the road. Similarly, when using hands-free calling or music controls, the glitches can be distracting and require repeated attempts to regain control, taking my attention away from driving. I rely on my vehicle daily, and this ongoing issue has caused a great deal of frustration and concern. A modern vehicle’s infotainment system is not just a convenience—it is integrated into essential driving functions. When it fails, it directly impacts driver awareness and safety. I am requesting that this issue be investigated further, as it appears to be a systemic problem rather than an isolated defect. I hope that by reporting this, it may help lead to a resolution for myself and other drivers experiencing similar problems.

The USB port in the center console of my 2022 Honda Accord (VIN: [XXX] ) is physically loose and wobbly, causing intermittent disconnection of Apple CarPlay. The vehicle is available for inspection upon request. When CarPlay disconnects while driving, I lose access to my navigation (GPS), requiring me to manually interact with my phone or the infotainment screen to restore the connection. This creates a significant distracted driving hazard. The disconnection occurs unpredictably with minor road vibrations or bumps, meaning it frequently happens at highway speeds. Not yet. The vehicle has not yet been brought in for this specific issue. The problem is consistently reproducible — any slight movement of the USB cable causes disconnection. This is a known and widely reported issue No. The vehicle has not yet been inspected by any of these parties regarding this specific defect. No warning lamps illuminate. The only symptom is the CarPlay interface disconnecting on the screen when the vehicle hits a bump or the cable is slightly moved, indicating the USB port itself is physically loose and failing to maintain a stable connection. The issue began and has persisted since I first noticed it. No prior warning was given before the port became loose. The USB port used for wired Apple CarPlay is physically loose and wobbly, causing the connection to drop with the slightest vibration or road bump. I have tried multiple cables and positions without improvement. Losing CarPlay while driving means losing active navigation, forcing dangerous driver distraction to reconnect. This is a known defect reported by numerous 2021 Accord owners. I am requesting this be investigated for a potential recall or technical service bulletin.​​​​​​​​​​​​​​​​ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

4 out of 5 times driving the car the infotainment screen with get random touches guiding you to unknown menus or system setting or maybe just to a different radio station. Where I think this becomes a legitimate safety concern (asside from changing vehicle settings like security) is when trying to use maps function the random touches will direct the map away from where you are or where your next turn might be. So you basically need to keep hitting re-center just to get you back on course. However most of the time there is an uncomanded touch that is stuck on the screen or possibly a number of touches that prevent a real finger print touch to be sensed ultimately preventing you from re-centering. This causes extended moments where attention is taken away from the road or late/last minute route correction causing unsafe road/driving conditions. The manufacturer only recommends doing a system restart of your infotainment screen which does nothing or complete replacement of the screen which in many cases including my own is not covered by warranty.... the alternative is to disconnect your phone from android auto or apple car play and use it in your hand which again causes distracted driving. If this was something as simple as a volume knob or temperature control not responding I wouldn't even be here but since it always touching different placed and navigating you places you dont want to be i see it as a clear safety issue that should be corrected. Thanks

ssue: Water intrusion into tail light assembly causing electrical and safety system malfunctions Status: Repaired at owner expense (~$800) Concern: Safety‑related defect and potential pattern across vehicles Description of the Issue: My 2021 Honda Accord experienced a failure where water entered the tail light assembly and caused electrical shorts. This resulted in multiple safety‑critical system warnings, including brake system alerts, ABS/VSA warnings, and Honda Sensing failures. The vehicle also lost acceleration and entered a reduced‑power “limp mode,” creating a hazardous driving situation. The dealership diagnosed the issue as water intrusion into the tail light assembly. The entire assembly had to be replaced at a cost of over $800. After replacement, all warnings and drivability issues resolved immediately.

I am writing to file a complaint on the service that was provided at Vann York Honda. On February 17, 2026, I was returning home from work and my car had a hard idle at start up. I was able to drive it home without issue. The next day, February 18, I got in my car and I had another hard idle start with many check engine codes appearing on the dashboard. I drove it to Vann York Honda in High Point, North Carolina for service. I was told it was a faulty fuel injector causing the problem and that it needed to be replaced. I left the car there over night and paid for the service; approximately $3,000. I got the car back on February 19. On February 20, I again had a rough idle on start up. I brought the car back to Vann York Honda and advised them that I was experiencing the same issue as before. The mechanic brought it to the back and advised me that he could not find anything wrong with the vehicle and that it is running fine. I expressed my concerns with the vehicle and he stated that without a error code or check engine light being on, it would be difficult to diagnose. The technician and the advisor said to keep driving it until a light comes on saying there is a problem since they could not find an issue. in the following 2 weeks, I had regular rough idles on start up and the fuel efficiency dropped approximately 6 miles per gallon. When I filled the car with gas, the fuel range dropped from 540 to 370. When I called about that issue, they said they reset the computer when performing the previous service on the vehicle and it is taking time for the computer to "learn" the car again. On March 6, I brought the vehicle back to Vann York Honda due to many check engine codes appearing on the dashboard. On the way to Vann York, the service advisor called me and stated that she would be reaching out to Honda Corporate to see about Honda paying for some of the cost of this service. My wife and I drove into the service bay and I spoke with the service adviso

I am reporting a serious safety concern involving my 2021 Honda Accord Sport SE. The issue began at approximately 78,000 miles when multiple warning lights suddenly appeared on the dashboard while driving. At the same time, the vehicle began shaking and had difficulty accelerating. The engine felt unstable and the car struggled to gain speed. I immediately took the vehicle to a mechanic where it was diagnosed with an engine misfire on cylinder 3. The spark plug and ignition coil were replaced. After this repair the vehicle appeared to run normally for a short time, but the exact same symptoms returned shortly afterward. The vehicle again began shaking while driving and experienced loss of power and poor acceleration. This creates a serious safety concern, especially when merging onto highways or driving in traffic where sudden loss of power could lead to an accident. After researching this issue, I discovered numerous complaints from other owners of 2021 Honda Accords describing the same symptoms that ultimately resulted in blown head gasket failures. These complaints appear in the NHTSA database and other consumer forums. The pattern of engine misfires, shaking, and loss of acceleration appears to be consistent across many vehicles with similar mileage. Despite the number of similar complaints, there are currently no recalls associated with my VIN. I believe this may indicate a broader manufacturing defect affecting these vehicles. I am requesting that NHTSA investigate this issue further to determine whether a safety defect exists that could require a recall or other corrective action.

This Honda Accord Sport SE has had electrical problems from the day I received the vehicle. Every time I went for an oil change at Bommarito Honda I mentioned it to them and they said “yeah the new Hondas do tend to hand a lot of those electrical problems” so with this the problems continued to get worse. Sometimes the buttons do not work, sometimes they do, sometimes the lights don’t work and sometimes they do and sometimes the safety features and break system automated itself. I have slammed my head on the steering wheel on multiple occasions. I believe this needs to be looked into because the malfunction of the car falsely reports danger and caused an accident. Yes every time it malfunctions it flashes briefly and so quickly on the screen .