2017 Honda Accord

WE RECENTLY PURCHASED A 2017 HONDA ACCORD EX-L V6 AT A DEALERSHIP IN DULUTH GEORGIA. WE TRADED A 2007 HONDA ACCORD AFTER HAVING HAD AN EXCELLENT EXPERIENCE WITH IT. THIS NEARLY NEW VEHICLE IS DIFFERENT FROM THE 2007. IT IS MOSTLY GOOD BUT I DISCOVERED WHAT I CONSIDER A SAFETY ISSUE. WHEN THE BRAKE IS APPLIED, TO REDUCE SPEED OR COME TO A FULL STOP, THERE IS NEARLY A HALF SECOND DELAY AFTER LIFTING YOUR FOOT FROM THE BRAKE PEDAL BEFORE THE ACCELERATOR PEDAL BECOMES FUNCTIONAL. IF YOU HAPPENED TO DEPRESS THE ACCELERATOR PRIOR TO THE END OF THE DELAY, THE VEHICLE LURCHES FORWARD AND YOU COULD IMPACT THE VEHICLE AHEAD OF YOU, OR IF YOU ARE MOVING FORWARD AND BRAKE AGAIN TO OFFSET THE FORWARD LURCH, THE VEHICLE BEHIND YOU COULD ASSUME YOU WERE MOVING FORWARD AND REAR END YOU BECAUSE YOU BRAKED UNEXPECTEDLY. THIS SITUATION COULD ALSO BE A PROBLEM WHEN STOPPED ON A HILL EITHER UP OR DOWN. THE DELAY CREATES A MOMENT WHEN THE VEHICLE IS OUT OF CONTROL AND UNSAFE. THE FIX COULD POSSIBLE BE TO REDUCE THE TIME OF THE LAG OR ELIMINATE THE LAG SITUATION COMPLETELY IN THE COMPUTER MODULE. I HOPE YOU WILL LOOK INTO THIS CONCERN!

HELLO, MY NAME IS [XXX] MY HUSBAND AND I PURCHASED A NEW 2017 HONDA ACCORD SPORT SPECIAL EDITION THAT IS EQUIPPED WITH 19 INCH RIMS AND CONTINENTAL TIRES IN MARCH OF 2017 WITH 5 MILES ON THE VEHICLE. THE TIRES ARE RUBBING PART OF THE SUSPENSION CREATING FRICTION THAT COULD RESULT IN FAILURE OF SIDE WALL THUS HAVING A BLOW OUT. THIS ISSUE IS PUTTING MY FAMILY AND MANY OTHER LIVES AT RISK. I HAVE MADE HONDA AWARE OF THIS ISSUE NUMEROUS TIMES AT THE HONDA WORLD DEALERSHIP LOCATED ON HURSTBOURNE LANE IN LOUISVILLE KY. AFTER NUMEROUS VISITS TO THE SERVICE DEPARTMENT, ADDITIONAL AIR WAS PUMPED IN THE TIRE AND THE TIRES WERE ROTATED. WHICH SOLVES NOTHING... WHICH IS A BANDAID. IF YOU SEARCH YOUTUBE OR THE WEB, YOU WILL FIND THAT I AM NOT THE ONLY CONSUMER WHOM HAS MADE HONDA AWARE OF THIS ISSUE OR IS HAVING THIS SAME ISSUE. THESE OTHER CONSUMERS WHO ARE SUFFERING WITH THIS SAME POTENTIAL DISASTER COULD PUT HONDA ON THE HOOK FOR SEVERE PROBLEMS. THE SERVICE MANAGER AT HONDA WORLD DIRECTED ME TO CALL HONDA CORPORATE AND WHILE SPEAKING WITH A CUSTOMER SERVICE REPRESENTATIVE, I ASKED TO SPEAK TO A SUPERVISOR. THE REPRESENTATIVE ADVISED THAT A MANAGER NOR A "HIGHER UP" WAS AVAILABLE FOR ME TO SPEAK WITH. A FEW DAYS LATER, I RECEIVED A VOICEMAIL FROM CASE MANAGER, [XXX] AT HONDA WHO INFORMED ME THEY ARE AWARE OF THE ISSUE WITH THE TIRE BRAND AND RIM COMBINATION. AT THIS TIME, MY REQUEST FOR FOUR DIFFERENT BRAND TIRES THAT WILL NOT IMPACT MY SUSPENSION ON MY VEHICLE WAS DENIED. SHE INFORMED ME THAT IF I WANT TO PURCHASE FOUR NEW TIRES, I CAN DO SO. CLEARLY PUTTING THE DEFECT BACK IN THE CONSUMERS LAP TO FIX. I SUPPOSE IF WE START HAVING BLOW OUTS ON HONDA ACCORD AND FATALITIES START TO RISE DUE TO THIS KNOWN ISSUE, HONDA MIGHT THINK IT IS COST EFFECTIVE TO FIX THE KNOWN ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

UNINTENDED ACCELERATION COMPLAINTS : APPROXIMATELY 6 - 7 TIMES, THE HONDA ACCORD INCREASED SPEED ON ITS OWN WHILE ENTERING HIGHWAYS OR WHEN SLOWING DOWN TO PARK THE VEHICLE. ALL OF THESE INCIDENTS HAPPENED WHEN THE STEERING WHEEL WAS EITHER TURNED TO THE RIGHT OR LEFT DURING THE PROCESS. THE MOST CRITICAL INCIDENT OCCURRED ON 12/11/18 WHILE I WAS COMING TO A STOP IN A PARKING SPOT IN FRONT OF MY CONDOMINIUM. WHILE TURNING RIGHT INTO THE PARKING SPOT AND APPLYING THE BRAKE, THE HONDA VIOLENTLY ACCELERATED ON ITS OWN. I APPLIED THE BRAKES HARDER, BUT HAD TO QUICKLY PUSH THE GEAR SHIFTER INTO PARK IN ORDER TO STOP THE VEHICLE. THE HONDA HAD JUMPED THE CONCRETE CURB, DROVE OVER THE SIDEWALK AND CONTINUED ACROSS THE GRASS UNTIL IT STOPPED ABOUT 3 FEET IN FRONT OF THE CONDO BUILDING. IF I DIDN'T FORCE THE TRANSMISSION INTO PARK, THE VEHICLE WOULD HAVE COLLIDED WITH THE BUILDING. I WAS ABLE TO CALM DOWN, RESTART THE CAR AND PUT THE HONDA IN REVERSE TO BACK UP OVER THE SAME CURB INTO THE PARKING SPACE. I CONTACTED DAVIS HONDA AND THEY SENT A TOW TRUCK TO TRANSPORT IT FOR SERVICE. AS OF THIS DATE, DAVIS HONDA WILL BE TOWING THE HONDA ACCORD BACK TO MY ADDRESS IN MT. LAUREL, NJ. THE SERVICE DEPARTMENT COULD NOT DUPLICATE ANY OF THE INCIDENTS, SO I CONTACTED HONDA AMERICA AND OPENED UP A CASE. AFTER NUMEROUS CALLS TO CORPORATE, THEY INDICATED NO ISSUES WERE FOUND WITH HIS 2017 HONDA ACCORD AND I HAD TO TAKE THE CAR BACK. I NOTIFIED MY CAR INSURANCE COMPANY TO SEE IF THEY COULD ASSIST ME WITH THIS ISSUE, NO HELP YET. A LEMON LAW ATTORNEY IN NJ ADVISED I NEED 3 SERVICE CHECKS, I ONLY HAVE 2 SO FAR. I GUESS I HAVE TO CRASH BEFORE HONDA WILL FIX IT. ACCORD ONLY HAS 3600 MILES ON IT.. 3 YEAR LEASE WITH 15 MONTHS TO GO.

THE CAR CAUGHT ON FIRE BY ITSELF, A CAR ONLY WITH 13,000 MILES AND 1 YEAR OF USAGE THAT MEANS ALMOST BRAND NEW CAR. I DROVE 9 MILES APROX. FROM HOME TO MY WORK LOCATION. WHEN I ARRIVE AND PARK THE CAR BEFORE GOING UPSTAIRS, I SAW THE CAR BLOWING UNUSUAL SMOKE FROM THE ENGINE COMPARTMENT, I OPENED THE HOOD AND I SAW THE FIRE WAS COMING BETWEEN THE ENGINE AND THE RADIATOR. I CALL THE 911 AND WHEN THEY ARRIVED THEY TRIED TO USE A FIRE EXTINGUISHER BUT THE FIRE STARTED GETTING OUT OF CONTROL, FORCING THEM TO USE THE WATER HOSE TO STOP THE FIRE. HONDA IS NOT TAKING CARE OF THIS SAFETY CONCERN AND NO BODY KNOWS WHAT HAPPENED

BRAKE CALIPER RETAINING CLIPS APPEAR TO BE INCORRECTLY INSTALLED OR POORLY DESIGNED. THIS HAS A TRAIL OF PROBLEMS COMPILING AT A QUICK PACE. THE BRAKE PADS DON'T TRAVEL FREELY EVEN WITH GREASE. THE OUTSIDE BRAKE PADS WILL WEAR OUT APPROXIMATELY 1-2 MILLIMETERS BEFORE THE INSIDE BRAKE PADS WEAR DOWN TO THE SQUEALER (WARNING NOISE TO LET YOU KNOW BRAKE PAD REPLACEMENT IS NEEDED). THE OTHER PADS WILL GRIND THE OUTER SURFACE OF THE ROTARS. BRAKE PADS WILL NOT RETRACT BAKE TO NORMAL POSITION AND CONSTANT FRICTION CAUSES EXCESSIVE HEAT WHICH IS CARRIED OUT THROUGH THE CALIPER PISTONS, WHEEL HUB/BEARINGS, WHEELS, SIGNIFICANT MOTOR AND TRANSMISSION DAMAGE BEING OVER WORKED. GAS MILEAGE IS CONSTANTLY IN HIGH TEENS. RARELY HAVE I EVER HIT OVER 25MPG REGARDLESS OF CITY DRIVING OUT HIGHWAY DRIVING. FIRST SIGN OF BRAKE PAD FAILURE@1ST 8,000 MILES ON VEHICLE. BRAKE FLUID IS ALREADY BURNT OR DRK BRWNISH COLOR AT 40,000 MILES. THIS CAR GENERATES MORE THAN QUESTIONABLE HEAT FROM FRONT WHEELS AFTER 10MINS OF PARKING LOT DRIVING. THIS APPEARS AS IF THE VEHICLE IS BEING DRIVING HARD AS IF I AM ABUSING THE 2.4L 4CYL ENGINE POWERING A CVT TRANSMISSION.

THE TIRES THAT CAME WITH THE CAR ARE NOT SUITABLE FOR DRIVING IN WINTER CONDITIONS. THE TREAD PATTERN IS DESIGNED FOR DRY ROADS. THERE ARE NO CHANNELS FOR ACCUMULATING SLUSH, SNOW, ETC. TO EXIT THE TREAD TO THE SIDES. THIS CAUSES ACCUMULATION IN THE TREAD AND CAUSES HYDROPLANING AND COMPLETE LOSS OF TRACTION. LAST WINTER I ALMOST LOST TOTAL CONTROL OF THIS CAR WHILE ON THE EXPRESSWAY COMING NORTH FROM O'HARE ON I94 IN SLUSH. I TRIED ASKING THE KENOSHA, WISCONSIN DEALERSHIP TO PUT ALL SEASON RADIALS ON THE CAR AND THEY REFUSED, SAYING IF I WANTED TO PAY FOR DIFFERENT TIRES I COULD DO THAT. SELLING OR LEASING A VEHICLE IN A SPECIFIC GEOGRAPHICAL AREA SHOULD INCLUDE TIRES THAT ARE SUITED FOR SAID AREA. THIS CAR IS DANGEROUS TO DRIVE IN SNOW OR ANY SLIPPERY CONDITIONS DUE TO THE TIRES.

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.