2017 Honda Accord

MY CAR BRAKING SYSTEM AND ALL THE SAFETY SYSTEMS STOPPED FUNCTIONING ON MY CAR WHILE I WAS ON THE HIGHWAY (GARDEN STATE PARKWAY SOUTH) THIS MORNING, 3/15/2019. MY BRAKES DID NOT WORK TO SLOW THE CAR DOWN AT ALL. WHEN IT INITIALLY STARTED TO SHOW THE ERROR MESSAGES I TRIED TO USE THE BRAKES AND IT FELT LIKE MY CAR ACCELERATED. I LUCKILY WAS ABLE TO ALLOW MY CAR TO SLOW DOWN NATURALLY AND GET OFF AT A REST STOP (MONMOUTH REST AREA, AND FORCE PULL THE EMERGENCY BRAKE TO A STOP AND PUT MY CAR IN PARK. IT WAS REALLY A SCARY SITUATION ON A VERY BUSY HIGHWAY TO HAVE YOUR BRAKES NOT WORK AT ALL. I WAS ADVISED IT COULD BE A LIE BATTERY INDICATOR OF THE ELECTRONIC SYSTEM THAT IS ALL CONNECTED TO EVEN THE BRAKES. IT IS HIGHLY DANGEROUS THAT AN ELECTRICAL GLITCH OR MALFUNCTION CAN COMPLETELY DISABLE MY BRAKING SYSTEM AND ALL OTHER SAFETY FEATURES.

ON 2/28/19 @5:15 PM GOT IN MY CAR STARTED IT UP AND WHEN I DID EVERYTHING IN THE VIDEO WAS HAPPENING SO I IMMEDIATELY WENT TO BUTLER HONDA IN MILLEDGEVILLE GA WHERE THEY CHECKED IT OUT AND STATED THAT IT WAS CAMERA'S MALFUNCTIONING AND THAT THEY WOULD ORDER A NEW CAMERA. ON FRIDAY WHICH WAS 3/1/19. AND THEY WILL GIVE ME A CALL ON MONDAY.. AND THAT MY CAR WAS SAFE TO DRIVE I HAD NOTHING TO WORRY ABOUT. I JUST PRAY AND HOPE SO

WE RECENTLY PURCHASED A 2017 HONDA ACCORD EX-L V6 AT A DEALERSHIP IN DULUTH GEORGIA. WE TRADED A 2007 HONDA ACCORD AFTER HAVING HAD AN EXCELLENT EXPERIENCE WITH IT. THIS NEARLY NEW VEHICLE IS DIFFERENT FROM THE 2007. IT IS MOSTLY GOOD BUT I DISCOVERED WHAT I CONSIDER A SAFETY ISSUE. WHEN THE BRAKE IS APPLIED, TO REDUCE SPEED OR COME TO A FULL STOP, THERE IS NEARLY A HALF SECOND DELAY AFTER LIFTING YOUR FOOT FROM THE BRAKE PEDAL BEFORE THE ACCELERATOR PEDAL BECOMES FUNCTIONAL. IF YOU HAPPENED TO DEPRESS THE ACCELERATOR PRIOR TO THE END OF THE DELAY, THE VEHICLE LURCHES FORWARD AND YOU COULD IMPACT THE VEHICLE AHEAD OF YOU, OR IF YOU ARE MOVING FORWARD AND BRAKE AGAIN TO OFFSET THE FORWARD LURCH, THE VEHICLE BEHIND YOU COULD ASSUME YOU WERE MOVING FORWARD AND REAR END YOU BECAUSE YOU BRAKED UNEXPECTEDLY. THIS SITUATION COULD ALSO BE A PROBLEM WHEN STOPPED ON A HILL EITHER UP OR DOWN. THE DELAY CREATES A MOMENT WHEN THE VEHICLE IS OUT OF CONTROL AND UNSAFE. THE FIX COULD POSSIBLE BE TO REDUCE THE TIME OF THE LAG OR ELIMINATE THE LAG SITUATION COMPLETELY IN THE COMPUTER MODULE. I HOPE YOU WILL LOOK INTO THIS CONCERN!

BRAKE CALIPER RETAINING CLIPS APPEAR TO BE INCORRECTLY INSTALLED OR POORLY DESIGNED. THIS HAS A TRAIL OF PROBLEMS COMPILING AT A QUICK PACE. THE BRAKE PADS DON'T TRAVEL FREELY EVEN WITH GREASE. THE OUTSIDE BRAKE PADS WILL WEAR OUT APPROXIMATELY 1-2 MILLIMETERS BEFORE THE INSIDE BRAKE PADS WEAR DOWN TO THE SQUEALER (WARNING NOISE TO LET YOU KNOW BRAKE PAD REPLACEMENT IS NEEDED). THE OTHER PADS WILL GRIND THE OUTER SURFACE OF THE ROTARS. BRAKE PADS WILL NOT RETRACT BAKE TO NORMAL POSITION AND CONSTANT FRICTION CAUSES EXCESSIVE HEAT WHICH IS CARRIED OUT THROUGH THE CALIPER PISTONS, WHEEL HUB/BEARINGS, WHEELS, SIGNIFICANT MOTOR AND TRANSMISSION DAMAGE BEING OVER WORKED. GAS MILEAGE IS CONSTANTLY IN HIGH TEENS. RARELY HAVE I EVER HIT OVER 25MPG REGARDLESS OF CITY DRIVING OUT HIGHWAY DRIVING. FIRST SIGN OF BRAKE PAD FAILURE@1ST 8,000 MILES ON VEHICLE. BRAKE FLUID IS ALREADY BURNT OR DRK BRWNISH COLOR AT 40,000 MILES. THIS CAR GENERATES MORE THAN QUESTIONABLE HEAT FROM FRONT WHEELS AFTER 10MINS OF PARKING LOT DRIVING. THIS APPEARS AS IF THE VEHICLE IS BEING DRIVING HARD AS IF I AM ABUSING THE 2.4L 4CYL ENGINE POWERING A CVT TRANSMISSION.

TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB

I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.

AFTER STOPPING AT A RED LIGHT, IN THE CITY OF TUCSON, ARIZONA, I TURNED RIGHT ON A GREEN LIGHT AND HEARD A LOUD BANG COMING FROM THE FRONT OF MY CAR. I DID NOT KNOW WHAT HAD HAPPENED. THE CAR WAS NOT GOING VERY FAST SINCE I WAS TURNING FROM A DEAD STOP. I COASTED INTO THE SERVICE STATION ON THE RIGHT SIDE OF MY CAR IN ORDER TO PARK THE CAR. WHEN I TRIED TO APPLY THE BRAKES NOTHING HAPPENED. PLACED MY RIGHT FOOT ON THE BRAKE PEDAL TWICE AND THE BRAKES DID NOT RESPOND. I COASTED INTO THE BACK OF A TRUCK THAT WAS PARKED. TWO WITNESSES TOLD ME THAT THE DRIVER OF A TRUCK HAD RUN A RED LIGHT AND HIT ME. THE POLICE WERE CALLED, BUT WOULD NOT MAKE A REPORT. IN TUCSON, AZ, UNLESS TRAFFIC IS BLOCKED OR SOMEONE IS HURT THE POLICE WILL NOT RESPOND TO AN ACCIDENT. THIS TOOK PLACE DURING DAYLIGHT AROUND 7:15 AM. THE BRAKES WORKED LATER AT THE REPAIR SHOP. THEY DID NOT WORK IMMEDIATELY AFTER THE I WAS HIT.

WHEN DECELERATING WHILE MERGING ONTO A HIGHWAY AT APPROXIMATELY 30MPH, THE CAR SUDDENLY SUDDENLY BECAME DIFFICULT TO CONTROL. ALL AT ONCE, THE CAR'S CONTROL AND STEERING COULD NOT BE EASILY MANEUVERED AND ELECTRIC POWER SYSTEM (EPS) INDICATOR LIGHT FLASHED. THERE WAS NO WARNING NOR INDICATION THAT THE STEERING WAS COMPROMISED. I MANAGED TO REGAIN CONTROL OF THE CAR WHILE ALLOWING IT TO COAST. THE STEERING WILL WAS STIFF AND LARGE AMOUNTS OF TURNING DID NOT NOT CONTROL THE CAR ACCURATELY. I COASTED TO A STOP IN A NEARBY PARKING LOT AND PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. WHEN THE CAR WAS RESTARTED, THE EPS LIGHT WAS NOT PRESENT AND THE STEERING CONTROL WAS REESTABLISHED. THINKING THIS WAS POSSIBLE DUE TO A GLITCH, I CONTINUED DRIVING FOR ABOUT TWO MILES WHEN THE SYSTEM ONCE AGAIN WENT OUT AND THE EPS LIGHT SIGNALED AT THE SAME TIME. I WAS NOT ABLE TO MOVE THE CAR OFF OF THE HIGHWAY, BUT WAS ABLE TO STOP AT A TRAFFIC LIGHT TO PUT THE CAR IN PARK AND TURN IT OFF TO RESET THE SYSTEM. I WAS ABLE TO THEN DRIVE THE CAR HOME. THE NEXT MORNING, WHILE DRIVING TO THE CAR DEALERSHIP, THE STEERING BECAME UNCONTROLLABLE AND A BASIC TURN COULD NOT BE MADE WHEN THE CAR WAS AT A LOW SPEED. I EXPLAINED THAT THE CAR COULD NOT BE SAFELY OPERATED DUE TO THIS ISSUE. THE DEALERSHIP CALLED HOURS LATER TO NOTIFY ME THAT THEY WERE ORDERING A NEW POWER STEERING RACK. WHEN I INQUIRED AS TO WHAT THE ISSUE WAS I WAS INFORMED THAT THE CODE SIMPLY RECOMMENDED THE SYSTEM TO BE RESET, BUT "THEY DID NOT FEEL SAFE" ALLOWING ME TO DRIVE THE CAR WITHOUT REPLACING THE SYSTEM. MY CAR HAS APPROXIMATELY 16,000 MILES ON IT AND I HAVE ONLY HAD THE CAR FOR ONE YEAR. IT WAS PURCHASED FROM THE DEALERSHIP WITH 5,000 MILES ON IT AS THE MANAGER HAD BEEN DRIVING THE CAR FOR APPROX. 7 MONTHS. THE CAR HAD THE 15,000 MILE SERVICE COMPLETED JUST LAST MONTH IN ADDITION TO AN OIL CHANGE.

WE FINANCED A 2017 HONDA ACCORD SPORT CVT ON JULY 17, 2017. WE HAVE NOTICED VARIOUS ISSUES WITH THE LAG/HESITATION UPON ACCELERATING AS WELL AS BRAKING AND STEERING. WE SEARCHED ONLINE TO SEE IF ANYONE ELSE WAS EXPERIENCING THE SAME ISSUES AND FOUND MULTIPLE COMPLAINTS REVOLVING AROUND THIS MODEL VEHICLE. LESS THAN 11,000 MILES, WE NOTICED THE FRONT PASSENGER BRAKES WERE GETTING REALLY LOW AND WEARING UNEVENLY COMPARED TO THE OTHER THREE, I.E. SCREECHING; WHICH WAS ODD AND CONCERNING SINCE IT HAD 11,000 MILES AND ONLY ONE SIDE WAS WORN DOWN. DECEMBER 2017, THE PASSENGER FRONT BRAKES BECAME SO LOW, WHEN APPLYING THE BRAKES THERE WAS A METAL ON METAL, GRINDING NOISE. WE VISUALLY INSPECTED THE BRAKES AND COULD SEE THE BRAKE PADS ON THE PASSENGER SIDE WERE ALMOST NON-EXISTENT, AS WELL AS THE WEAR ON THE ROTORS. WE TOOK THE CAR TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE ON 12-12-17 AND THEY CLAIMED THE BRAKE PADS WERE WEARING EVENLY/NORMAL; THE OTHER SERVICE STATION AT THIS LOCATION AGREED THAT ITS NOT NORMAL FOR THE CAR THE HAVE LESS THAN 12000 MILES FOR THE FIRST BRAKE PADS TO BE CHANGED LET ALONE WORN UNEVENLY. THE CONCERN WASN'T THE BRAKE PADS BEING CHANGED, IT IS THE MECHANICAL FUNCTION OF THE PISTON AND CALIPER WAS CAUSING THE PROBLEM, OR ANOTHER UNDERLYING ISSUE; HAVING LESS THAN 12,000 MILES ISN'T RIGHT. THEY DIDN'T CARE, THOUGHT WE WANTED BRAKES CHANGED FOR FREE. WE FILED A CLAIM WITH HONDA REGARDING THE SAFETY AND WEAR OF THE BRAKES. THE DEALERSHIP REPLACED THE BRAKE PADS,TURNED THE ROTATORS. THE PROBLEM IS STILL THERE AND THE PISTON GETTING "HUNG" MAY BE THE UNDERLINING REASON FOR WHY THE CAR LAGS WHEN TRYING TO ACCELERATE. IF IT IS DEPRESSED, ITS POSSIBLE THE BRAKES ARE WEARING DOWN WHILE ACCELERATING. SAFETY IS OUR FIRST CONCERN, AND WE FEEL THERE IS A DEEPER PROBLEM THAT SHOULD BE LOOKED AT. WILL SPEAK IN FURTHER DETAIL REGARDING THESE AND OTHER ISSUES.