2017 Honda Accord

My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.

I am Air Force Active Duty, stationed in Germany. The recall was released in Jan 2019. My vehicle was on its way to Germany at the time. I took my vehicle to the Honda dealer in Frankfurt, Germany. They performed the required work to update my recall. I believe, I'm waiting on the US to update the information as "Complete". I will be leaving Germany 3 May 2022 and will need to ship my vehicle prior to my departure. I can not ship it with an open recall. Please advice on what I need to do to get the proper documentation. Thank you!

REAR-BACKUP CAMERA WENT BLACK AFTER I DROVE CAR TO PICK UP SON AT FRIENDS HOUSE AT NIGHT CAMERA WORKED, PARKED CAR OVERNIGHT, WENT TO USE CAR NEXT MORNING REAR CAMERA INOP, I THOUGHT IT WAS FUSE SO I CHECKED FUSE, NOT BLOWN.TOOK CAR IN TO HONDA DEALERSHIP 2 DAYS LATER STATED IT WAS P&A DUE TO FAILURE, EST. AT OVER $700 TO REPLACE. VERY UNHAPPY SINCE CAR IS ONLY 4YRS OLD AND ONLY 40K MILES. HOW DO HONDA OWNERS KNOW THAT THIS YEAR CAMERA WAS NOT AFFECTED LIKE THE RECALL ON THE 2018'S. WHAT IF SOME 2017'S HAD THE DEFECTIVE CAMERAS INSTALLED, SO I CALLED HONDA WAS TOLD NO RECALL ON CAMERA, BROUGHT UP THE 2018/ RECALL TO THE REP AND SHE STATED THIS DID NOT AFFECT MY VIN#. I WAS NOT SATISFIED AND WANTED THIS ISSUE TO BE REVIEWED SINCE THERE WAS NO DAMAGE TO THE CAMERA. I FEEL THIS IS AN ISSUE HONDA SHOULD RECTIFY DUE TO IT BEING A SAFETY ISSUE AND THE RECALLS ON OVER THOUSAND OF OTHER CAMERAS IN THEIR OTHER VEHICLES. HONDA SHOULD STAND BY THE OEM PARTS THAT CAME WITH THE VEHICLE AND CORRECT THE SAFETY ISSUE REGARDING REAR CAMERAS THAT STOP WORKING. THIS IS A MULTI-DOLLAR INDUSTRY BECAUSE OF THE EVERYDAY PEOPLE LIKE MYSELF THAT PURCHASE THESE VEHICLES AND THAT IS WHY I FEEL HONDA SHOULD BE MORE CONCERNED WITH THE SAFETY OF THEY DRIVERS AND OTHERS AROUND THEM AND ADD 2017 MODELS TO THEIR RECALL LIST INSTEAD OF MAKING THE CONSUMER PAY TO AN ABSURD AMOUNT OF MONEY TO FIX AN ISSUE WITH HONDA PARTS. HONDA NEEDS TO STAND BY THE CRAFTSMANSHIP OF THEIR PARTS AND VEHICLES JUST LIKE ANY OTHER BUSINESS AND MAKE IT RIGHT TO THE CONSUMER. I ALSO HAD ISSUES WHERE CAR WOULD FEEL LIKE IT WAS GOING TO DIE WHILE TURNING AND ACCELERATING, TOOK IT IN AND DEALERSHIP TO FIND OUT IT WAS THE FUEL PUMP, MADE IT SEEM LIKE THEY WERE DOING ME A FAVOR TO REPLACE IT SINCE IT WAS OUT OF WARRANTY BY ONLY A FEW HUNDRED MILES WHEN IN FACT IT WAS A RECALL ON MY VIN#. IT HAS BEEN FIXED, DID I GET A LEMON?

DRIVING AND VEHICLE STARTED SLOWING AND JERKING AND ALL LIGHTS CAME ON...HAPPENED AGAIN 2-3 DAYS LATER THEN AGAIN THE FOLLOWING WEEK. TOOK VEHICLE TO HONDA AND WAS ADVISED THE FUEL PUMP/SYSTEM HAD TO BE REPLACED. REPAIRS ARE DONE AND NOW I SEE THERE WAS A RECALL FOR 2017 HONDA ACCORD WITH FUEL PUMP PROBLEMS....HONDA IS SAYING BECAUSE THE GIN DON'T POPULATE AN OPEN RECALL IT DON'T APPLY TO MY VEHICLE.

I PURCHASED A USED 2017 HONDA ACCORD COUPE WITH A V6 ENGINE IN MAY 2020. IT HAS ALWAYS SLIGHTLY HESITATED AND STALLED DURING ALL SPEEDS OF ACCELERATION. MOST NOTABLE FROM A STOP, OR VERY SLIGHTLY TRYING TO ACCELERATE. I FOUND A JANUARY 29, 2019 NHTSA CAMPAIGN NUMBER: 19V060000 AND A SERVICE BULLETIN OR SAFETY RECALL A19-016 DATED FEBRUARY 13, 2019 WAS ISSUED AND ON AUG 1, 2020, I TOOK THE VEHICLE TO A HONDA DEALERSHIP NEAR ME FOR THIS COMPLAINT BECAUSE IT SEEMED TO BE GETTING WORSE. I WAS INFORMED ABOUT 6 HOURS LATER MY NECKLACE CHAIN HANGING ON THE REAR VIEW MIRROR WAS SHORTING OUT THE CAR CAUSING MY ACCELERATION PROBLEM AND CHARGED $340.00. I HAD MENTIONED BEFORE AND AFTER THIS DIAGNOSIS THAT A SAFETY RECALL ON THE FUEL PUMP WAS ISSUED TO THIS CAR AND WAS TOLD THE CHAIN ON MIRROR WAS THE PROBLEM. I WAS ACTUALLY GIVEN A PIECE OF MY CHAIN BACK WITH A SLIGHT EVENLY BURN MARK ON IT. I STILL HAVE THIS PROBLEM AND DON'T HAVE THE TIME OR MONEY TO GO BACK AND FORTH WITH THE DEALERSHIP ON GETTING THIS RESOLVED. MY VIN # DOES NOT SHOW A RECALL NEEDED PRESENTLY, BUT I CURRENTLY COMMUTE 120 MILES A DAY IN THIS VEHICLE AND PRAY MY PROBLEM WILL NOT WORSEN OR IT STOP ALL TOGETHER DURING THIS TIME. I COULD TRY AGAIN WITH ANOTHER DEALERSHIP, BUT DO I NEED HONDA TO ISSUE THIS RECALL TO MY VIN FIRST BEFORE I CAN GET THIS SAFETY ISSUE FIXED AT ONCE? PLEASE ADVISE ON MY CONCERNS AND THANK YOU