2017 Honda Accord

The contact owns a 2017 Honda Accord. The contact stated that there was a failure with the Adaptive Cruise Control (ACC) and Lane Keeping Assist System (LKAS) system. The contact stated that while driving at an undisclosed speed, the LKAS and Adaptive Cruise Control messages were displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The problem with the LKAS manifests in the following ways: The system unexpectedly disengages without warning, failing to provide lane-keeping assistance. Erratic steering corrections occur even when the vehicle is properly centered in the lane, causing instability. The system frequently displays error messages indicating LKAS failure, requiring manual intervention to reset or disable the feature. At times, the system does not activate as intended, even when road conditions and markings are clear and well-defined. I have attempted to troubleshoot the issue by ensuring that the vehicle’s sensors and cameras are clean and unobstructed. However, the problem persists. I have also reported the issue to a Honda dealership, but they have not been able to provide a definitive resolution. This malfunction creates a serious safety concern, as an unpredictable LKAS system can lead to unintentional lane drifting or sudden corrective actions that may startle the driver or lead to a loss of control. Given that LKAS is a key component of Honda's driver-assistance technology, I believe this issue warrants further investigation by NHTSA to determine whether it constitutes a broader defect in the 2017 Honda Accord Hybrid model. I respectfully request that NHTSA investigate this matter and determine if similar complaints have been reported. If this issue is determined to be a widespread defect, I urge NHTSA to take appropriate action, including a potential recall or mandatory software update from Honda. Thank you for your time and attention to this matter. I would appreciate any updates regarding your findings and any further steps I should take. Please feel free to contact me at the information provided above.

The contact owns a 2017 Honda Accord. The contact stated that while driving at various speeds, the emergency brake warning light would intermittently flash on the instrument panel. One day while at a complete stop, the automatic emergency braking system activated without incident upon depression of the accelerator pedal. The dealer was notified about the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.

The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance Dynamic Brake Assist activated unexpectedly. The contact stated that the message “BRAKE” was displayed. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the brake sensor was dirty and needed to be cleaned. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and was being diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On October 14, 2023, several lights came on after starting the car up, including the ABS light. This had not happened before. We had just had the car serviced for an oil change 2 weeks prior. We called friend who was a mechanic to see what we should do. Not long after we had reached out, we had a situation where we pulled out of our neighborhood and someone illegally turned in front of us almost hit us head-on. The only reason it didn't occur is because I put on breaks very quickly and stopped our car. We took my car to have to lights assessed today and found out that the lights came on due to the ABS Modulator going bad. We also found out that they do not have the part and that it's on backorder. That it has been this way for a year or so. After talking to the technicians and doing research, this issue with the part has been a problem for Honda Accords 2013-2017 and many question if this should be on recall. I can think of reasons why Honda has not address this issue, but this could be a huge lawsuit if someone were to have this issue and not be able to replace this part, as could be us but we are fortunate that my brakes work last weekend. Please give this some attention and follow up with Honda. This part and replacement is also very expensive, amounting to around $2300 for most who had it done. And it also seems to happen for most people reporting around 85,000 miles. Thank you for reading this and I hope to get some attention to this issue for myself but also for other. I would hate for someone to die and for this to become a huge issue for Honda.

Hello I am proudly owner of honda since 2003 i only buy honda cars and recently on my 2017 honda we have issues with sensing system this error codes come and goes and i went to dealer and they told me to replace sensing Camara in front but I think it is just manufacturing defects because error code come and goes while you drive car. I cannot use any feature such as cruise control, forwarding collision warning, lane departure warning, lane keeping assistance and all features including in sensing system. I was on long distance trip and when i was coming back all those errors started coming.

The adaptive cruise system on this vehicle will get you rear ended real fast. It applies the brakes whenever it feels like it, when you make a turn while passing a truck it will slam on the brakes so hard it tries to throw you thru the windshield and all you are doing is passing a truck in a turn The lane departure is dangerous because it fights you in a turn to the point you have to fight to stay in lane and it shakes the steering wheel which seems to me would be the last thing you want to have happen

The forward camera tied to ALL safety features (as well as cruise control) is defective. I have tried to replace at a Honda dealership twice since December of 2022; they tell me the part is backordered. Because the camera is defective, NONE of the safety features work; cruise control is also disabled. Failure to have the part available is creating an unsafe vehicle by prolonging repair. My car has approximately 120,000 miles.