2017 Honda Accord

The contact owns a 2017 Honda Accord. The contact stated that while her son was reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer, who determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Honda Accord. The contact stated while reversing, the image displayed on the screen was not clear. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

FAILURE TO DISPLAY THE REARVIEW IMAGE. There is a recall for 2018 model Honda Accords. NHTSA Recall 18V-629 This specific complaint is for 2013-2017 models as well. Federal Motor Vehicle Safety Standard No. 111 - Rear visibility. Due to a software error, the center display assembly that normally displays the rearview image may not provide the rearview image when the vehicle is reversing. Failure to display the rearview image may reduce visibility and increase the risk of a crash. Based on my research the same software bug is affecting the earlier models as well. There is a youtube video titled "2013 2017 honda accord backup not working" 17,512 views Posted Dec 19, 2021 https://www.youtube.com/watch?v=omSIamlD2ok Due to the unique nature of this issue the view count of this video is significant. The only reason someone would find and view this video is because they also have this problem.

The rear camera system/speaker periodically gives a screeching static sound which was so unbearable until Team Honda (Lafayette, LA) had to disconnect the entire system. I researched this issue and conclude it must be a factory defect because 1) due to the low mileage and infrequent usage of this vehicle 2) the commonalities among other 2017 Honda Accord Drivers with the same issues who are from different regions, and because the speaker works when I plug in my iphone. Team Honda wants me to pay $1200 to install a new one because the original factory system is out of warranty. Should the manufacturer be liable for any parts of this system ? Should I have to pay the cost for a defective vehicle and jeopardize my safety and be left without a radio for safety information, camera, and a GPS? This is not my first Honda and had no issues with the previous one which is another reason why I know this is not human error. Can you please investigate this and share with me your findings. I paid $99 for them to disconnect my audio visual system on my car and received no explanation about the error. Thanks.

The backup camera on this vehicle stopped working during the summer of 2021 with fewer than 15,000 miles on the vehicle. The failure of the camera was noted on an invoice for an oil change dated July 1, 2021, which I have retained should you want it. At the time, I learned that about 600,000 Hondas from the next two model years had been recalled because of a defect with the backup camera. Attempts to obtain informal accommodation from Honda proved useless, and I ultimately decided to have the camera replaced at a cost of over $550. The service tech verified that the original camera was not working before having it replaced. The invoice is attached and I have retained the original camera should you wish to inspect it.