2011 Honda Accord

I have a 2011 Honda Accord V6 coupe. At approximately 11:39 hours on 8/15/2023 my car lost all steering and brakes and spun violently multiple times across the highway. Thankfully the car did not impact another vehicle and ended up on the side of the road in soft sand. A scan tool revealed a trouble code for a failing or fault within the VSA modulator. This module controls both the brake system and stability control in one unit. At the time of the above aforementioned incident 2 warning lights were on the dash for the following: ABS and Stability control. The Arizona Department of Public Safety responded to the incident. I file this complaint because the safety of other drivers and myself were placed in serious jeopardy.

*What component or system failed or malfunctioned, and is it available for inspection upon request? Replace both front lower ball joints with proper front alignment as advised in TSB: Replace both of the front lower ball joints with updated service parts made to address this specific symptom. If the ball joints were previously replaced, then replace both front knuckle assemblies. *How was your safety or the safety of others put at risk? Faulty defective front lower ball joints installed on the vehicle that is considered a safety risk according to the certified Honda service tech that inspected the vehicle. Certified Honda service technician advised ball joints could separate from the front knuckle allowing the suspension to separate from the wheel while vehicle is in motion that could result in potential injury or possible death. Safety of others may be at risk due to other owners may not be aware of the TSB bulletin and vehicle may not reproduce noise or problems due to internal/external factors. *Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by Honda certified service technician. *Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was first inspected by Pep boys (could not duplicate the noise and visual inspection passed. Took the vehicle to Honda service for second opinion. Service technician followed TSB procedures to duplicate the confirmed noise and diagnose the problem was related to the TSB bulletin provided by Honda. *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings, messages or symptoms identified unless the vehicle is in motion during extremely hot temperatures. Visual confirmation fails due to component failure inside the defective part. Vehicle does not always duplicate the noise unless proper conditions are available.

The contact owns a 2011 Honda Accord. The contact stated that after the vehicle was started, he shifted into drive(D) and depressed the accelerator pedal; however, the vehicle hesitated to respond. The contact stated that upon accelerating, the vehicle independently decelerated at slow speeds. The check engine warning light was illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved two unknown codes for a faulty manifold air pressure sensor and mass air flow sensor. Additionally, the contact stated that he performed a tune-up and routine maintenance on the vehicle however, the failure recurred. The check engine warning light illuminated again after the tune-up. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that TSB 13-078 Warranty Extension had expired. The failure mileage was approximately 135,500.

The contact owned a 2011 Honda Accord. The contact stated that the vehicle was previously involved in a crash and the air bags did not deploy. There was no further information provided. The contact received a recall notice of NHTSA Campaign Number: 19V502000 ( Air Bags) and the vehicle was taken to the dealer for the recall repair. However, the contact stated while driving 25 MPH, the front end of the vehicle crashed into the passenger's side of a construction truck. The air bags failed to deploy, causing the contact's head, left arm, and left breast to hit the steering wheel. The contact was transported to her residence by a police patrol officer. The contact received medical assistance 5 hours later. The contact sustained an inability to bend her left arm, bruises on the knee, and severe pain in the neck, head, and arm. The contact sustained memory loss and confusion. The contact had been receiving physical therapy. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000

Both the passenger and driver side CV axles have a rubber vibration isolator mounted in the center of each drive axle. The rubber is cracking and showing rust heave underneath, The attachment method has deteriorated and the rubber damper is trapping moisture and salt that have seeped underneath. This has caused significant corrosion to the steel axle thereby weakening the axle and creating a safety hazard due to potential breakage. Neither axle has broken yet, but there are currently recalls on other model year Honda Accords for the same issue.