2025 Honda Accord Hybrid

The contact owned a 2025 Honda Accord Hybrid. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway, the vehicle unintendedly pulled to the left. The contact stated that while attempting to turn the steering wheel back to the intended direction, the vehicle accelerated unintendedly, and the brakes and the steering wheel were inoperable. There was no warning light illuminated. The vehicle crashed through the garage door, hit cabinets on the side, and drove on top of the cabinets, 3 inches from the ground, and stopped. The driver's side and passenger's side knee air bags deployed. The contact stated that the driver's side knee air bag deployed and broke the plastic underneath the dashboard, which injured the contact's legs. The emergency call (eCall) system activated and connected the contact with an operator, who then called an ambulance and the police on the contact's behalf. A police report was filed. Both the contact and her husband, who was occupying the front passenger's side seat, were transported to the Emergency Room by ambulance. The contact sustained Hematomas on both legs, and the contact's legs were swollen. The contact was admitted for 5 days and was discharged to a rehabilitation center. The contact's husband did not sustain any serious injuries. The vehicle insurance company towed the vehicle to a tow yard. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer advised the contact that the vehicle insurance company would need to file a claim with the manufacturer; however, the insurance company had already deemed the vehicle a total loss and had sold the parts of the vehicle. The failure mileage was approximately 5,300.

While driving ~70 mph on highway on adaptive cruise control, the car suddenly LOST ALL POWER/ACCELERATION, including POWER STEERING and ALL WARNING LIGHTS FLASHED ON THE DASHBOARD. I recalled some were BREAK SYSTEM, ACC, ABCS, CHECK ENGINE, POWER, TPMS...etc. Essentially any warning light Accord has was flashing. The car slowed with no power steering, I managed to parked on the shoulder and turned on hazard light. This is extremely dangerous as the highway traffic was extremely heavy. After I parked, I pressed the ENGINE START/STOP button thinking I needed to "turn it off" but the car already had lost power at that point anyway. After pressing it a couple times, the car restarted and I drove to the dealer with one error message remaining on the dashboard - "Emission system problem. Power may be reduced. See you dealer." and the CHECK ENGINE light was on.

When traveling on an Interstate Highway in the left lane of a 2-lane highway with the Adaptive Cruise Control turned on. Passing a tractor trailer going slower in the right lane, the car will apply the brakes unexpectedly. The dash will briefly show a "ghost" truck crossing into the left lane. The unexpected braking causes any vehicle behind the Accord to brake. Putting those vehicles and any behind them at risk. Smart Honda of Des Moines looked at the car on Sept. 22, 2025 reported no error codes and nothing could be done. If the Accord hugs the far left shoulder, no "ghost" breaking occurs. If the Adaptive Cruise Control is turn off and regular Cruise Control is turned on, no "ghost" braking occurs.