2023 Honda Accord Hybrid

On [XXX], my vehicle’s gas pedal and acceleration system completely stopped working mid-drive on an interstate highway without warning. The car coasted to a stop. After shutting off the car and restarting, the gas pedal worked again. This was the second time this occurred (the first was on [XXX]). I brought the car to my dealer, Bernardi Honda in Natick, as I had done before. They found “loss of communication codes,” and “updated the ECU management system” but since they couldn’t replicate the issue they didn’t know if that would resolve the issue. It did not. They gave me the car back. This would happen a third time on [XXX] and I submitted a report about that, too. I believe my car should be included in recall campaign number 23V588000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 6/25/2023, my vehicle’s gas pedal and acceleration system completely stopped working mid-drive without warning. The car coasted to a stop. After shutting off the car and restarting, the gas pedal worked again. I brought the car to my dealer, Bernardi Honda in Natick. They found “loss of communication codes,” but since they couldn’t replicate the issue, no repairs were made and I was given the car back.

On 1/21/2024, the car’s accelerator stopped responding and the car slowed to a stop. This happened twice previously on 6/25/2023, and again on 11/16/2023. Each time, the Honda dealer found “loss of communication codes,” and I was told via text on 1/25/2024 that “your Accord is communicating codes that we don’t have a repair for yet.” I filed a claim with American Honda on 1/31/2024 (case #13919840), and was told over the phone that nothing could be done to resolve the issue. Bernardi Honda gave me the vehicle back without any repairs. I still have the vehicle but I don’t drive it out of concern for my family’s safety.

This happened on [XXX] at roughly [XXX] pm. I bought the new 2023 hybrid accord ex-l in June 2023 and the car only had 12413 miles. I was driving in Slidell, LA along [XXX] road towards [XXX]. I was driving 45 mph with adaptive cruise control. Suddenly there were lots of warning lights on. I don't really remember clearly how many warning lights since I was shocked. But I think that the "check engine", "tire pressure", "road departure", "traction", and "brake" were on. It was like fire work and at the same time, the car was losing power and the power steering was becoming stiff. Luckily there were no cars behind me and I was right by the entrance of a subdivision. I was able to turn into the entrance of the subdivision and the car basically stopped by the stop sign, kind of like dead. I was blocking the road and had to restart to car. But luckily I was able to restart and then there was only one warning messages left, the brake (please see photo). It says " Brake system problem, Brake performance may be reduced. See your dealer". It was after 7 pm and I didn't think the repair department was open. So I took a photo and slowly drove to Abita Spring. After parked my car for maybe two hours and I then restarted the car, everything seems ok. No warning lights at all. So I drove back home. Was busy on [XXX] and [XXX] (Wednesday and Thursday), finally went to the dealer on Friday, [XXX]. There was no codes and the dealer cannot do anything even after showing the photo. Was told to pull over to the dealer and they need the code. It's been two weeks and the car seems fine. But if someone drives on highway, ~70 mph, this can be fatal. And HONDA needs to address this! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Summary: vehicle shutdown while my wife was driving 25 MPH, lost all engine propulsion and brakes failed. Thankfully, she was driving in community/residential street and could pull over safely, rolling to a stop in a side lot. If she were at higher speeds or on a freeway, my wife and others could have been seriously injured. Details: Alerts for the brakes system "Brakes system problem. Brake performance may be reduced. See your dealer" and one involving tire pressure (cannot recall the exact message) came on at 35 MPH. She then came to a stop at a stop sign normally about 30-60 seconds later, then proceeded to accelerate again, continuing on her short route. At 25 MPH, the instrument cluster, all screens/electronics went black/off, propulsion stopped and brakes failed. She was able to steer the vehicle to a side lot as it rolled to a stop. After 20 minutes of attempts to restart the car, it finally restarted as if nothing happened. Further more, in between attempts to restart the car, the infotainment screen would randomly turn on, despite not having turned on the car at that time. Subsequently drove to dealer for inspection and awaiting response. Vehicle has had no other problems, only 5500 miles, just under 1 year old.

The contact owns a 2023 Honda Accord. The contact stated while driving at undisclosed speeds, the vehicle shut off independently. Additionally, while driving 70 MPH, the vehicle decelerated to 0 MPH. The transmission warning light illuminated. The contact stated that the Lane Keep Assist became inoperable. The contact was able to pull over safely. The contact was able to restart the vehicle. The vehicle was taken to the local dealer, where the warning light was reset. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no recall coverage on the vehicle for the failure. The contact stated the failure was related to NHTSA Campaign Number: 23V588000 (Power Train). The contact was referred to the dealer. The failure mileage was approximately 17,000.

This past December (2023) while driving my 2023 Honda Accord Hybrid I experienced an issue where multiple warnings about the Engine, the Break System...etc lit up on the dash along with a warning to contact a dealership. As the warning messages lit up the dash, the car lost all drive-power and slowly decelerated to a stop. I had not made it out of the parking lot of my apartment complex, and a power-cycle allowed me to return back to my parking space. The obvious safety concerns, especially if I was in traffic, are self-evident as a crash could occur. The sporadic, unexplainable, and unpredictability makes it 10x more concerning from a safety standpoint. I've had one checkup since, and I have an subsequent appointment to have this checked even further. I've found other testimonies online from customers who've had this or similar experiences with this same make/model/year. I felt it best to report this as it could be a larger issue than the manufacturer currently understands or is making public.

The contact owns a 2023 Honda Accord. The contact stated that while driving at approximately 60 MPH, the "Power Train Failure" warning light illuminated, and the vehicle decelerated to approximately 20 MPH. The emergency braking system began activating. The contact coasted to the side of the road and had the vehicle towed to the residence. The failure also occurred while driving approximately 30 MPH. The failure had occurred three times. The vehicle was taken to the dealer but was not diagnosed. The dealer reset the vehicle to disengage the warning light that was illuminated. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000.

I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.