2023 Honda Accord Hybrid

On 5/8/25 when the light turned green at the stop light, my car shut down while the gear was on drive. It immediately came back on with the dashboard showing warnings for the (TPMS), brakes system, stability system, among others. I accelerated while on drive but the car did not move forward. I turned the flashers on. I had cars behind me honking and going around me. I put the shifter in Park. A car behind almost rear ended me. I tried a second time to go by shifting the gear to Drive but I had no luck. I put it back in Park and turned it off. I turned it back on and the dashboard seemed fine, the car accelerated when I shifted it to Drive. This is the second time that the same car shut down on me, the first time was over a year ago when the car was in motion at around 40 mph, I was able to pull over. The first time the dealer replaced a part and told me the problem was fixed. This time around the advisor said there's nothing they can do because they can't replicate the problem. It's very concerning because it can happen at any time anywhere at any speed.

12/22/23: I was accelerating onto the highway when multiple error messages popped up on the screen related to brakes, emission system, power steering, and others. The car’s accelerator lost power and slowed to a stop on the side of the highway. The interior electronics didn’t lose power, and neither did power steering or power brakes to my knowledge. I restarted the car and the warning lights remained on, however the accelerator appeared to function normally. Honda was unable to diagnose or fix. 3/31/25: I was pulling out of a parking deck when the engine lost power (no throttle) at the same time that multiple error messages came on to the screen. I coasted into a parking spot (brakes appeared to work) and turned the car off. I turned it back on and all of the lights had turned off except a warning about the brakes and TPMS (I think). The engine appeared to work normally, and I immediately drove to the Southpoint Honda service center. 4/8/25: Recap from Honda: Your car had a couple issues, they're all related. The first thing you're complaining about the stalling condition that is a known issue. There's a software update that fixes that. So I got it in here to do the software update, but then I could not communicate to the vehicle. The can Gateway module was unresponsive, which the car will run fine without it. But then, I can't talk to the car. So after testing everything and finding the module to have failed, I replaced the can Gateway this morning. Everything's communicating fine and software is updating right now for the module. Then I'm going to update the pgmfi software for the ICM system to correct the communication loss within the network that causes the stalling issue. So those two issues will be corrected.

While driving at speeds between 3-70 MPH, the vehicle will intermittently display multiple warning lamps along with having an immediate loss of motive power (go into LIMP mode). When this occurs, the car must be coasted over to the side of the road & restarted typically twice to clear all of the dash alerts. Having a car go into LIMP mode while driving on city streets, highways or interstates puts our family in danger as well as the safety of others on the road near us. This issue has reproduced itself over a dozen times for our family & the service department has not been able to reproduce/confirm when brought in for repair. The service team on the 1st service date found multiple codes for loss of communications. They cleared the codes, found no permanent codes, performed a hard reset on the system & sent the car home. The 2nd service call again showed multiple codes for loss of communications. They were not able to reproduce the issue & sent the car home. The 3rd service call displayed the same codes as before. They updated the ICM software & sent the car home. The 4th service call displayed the same codes. The service team attempted to reproduce the issue by driving the vehicle for ~250 miles unsuccessfully & wanted to send the car home. We disagreed & they mentioned we should open a case with Honda which we did. Several days later Honda & the service team replaced the integrated control unit. It will take much time & many miles before we can be certain the ICM replacement did or did not resolve the issue. The issue 1st occurred near 6,200 in mileage and roughly 4 months after purchase. The car now has over 27,000 miles. As far as warning lamps during an event, multiple pop up that are images/icons as well as text of issues you can scroll through. Battery lamp, vehicle stability assist reduced traction and handling, brake system problem brake performance may be reduced, electric power steering system problem steering assist reduced, etc.

There has been a recall on my vehicle for almost two years. About every two or three months I get another notification that I need to bring it in to be repaired. No matter which dealership I take it to there are no parts available nor have there been for 18 months. I am told that I will need to wait with no timeline of when the vehicle will be repaired. NHTSA Recall Number 24V-763 Recall date 10/14/2023

I am a [XXX]. I contacted Honda customer service to escalate my situation. I have not yet received help from the Winston-Salem Honda dealer as of 9:00 a.m. on 10/18/24. I have complained to the Department of Justice's consumer protection division. I have sent documentation. I reached out on Facebook. I was last contacted by Dallas, even though Mike's name is on my last paperwork. This is suspicious. My rubber on my door has been replaced. My seatbelt was missing a bolt. Tires with regular, correct maintenance from the dealer should last 30,000 miles. Because Honda of Winston-Salem did not follow the schedule, after bringing my car to them many times, I have to replace my four tires at under 22,000 miles. I have lost 30% of my tires' lifespan unnecessarily due to a lack of regular balancing and rotation, despite multiple visits to Honda of Winston-Salem. My last recall letter arrived over 60 days ago. My seatbelt, CVT transmission, and engine have recalls. My window tint has faded, my door is failing, my brakes have issues, there are electrical issues, and the ceiling is sagging. My Hondalink is incorrect. I asked for help with car features and I paid $3000 up front extended warranty, but they refused to assist. Numbers for complaints to Honda: 1507994715079951 15079961 15079962 15079967 15079972 15079974. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving out of parking lot at 15 mph, loss of power, unable to accelerate, message warning on dash stating brake problem. Message states reduced braking issue, see dealer. With a couple of tries while stopped, was able to restart the car. Braking problem message remained on dash. Drove about 6 miles to dealer. Parked the car. Shut off. Restarted in front of service advisor. The brake problem message was now gone. Decided to leave the car at the dealership for diagnosis as I was afraid to drive home. Waiting for call back. Mileage about 14,500 at incident.

When driving my 2023 Honda Accord Hybrid sedan, several warning lights came on, including the brakes and tire pressure. Then the accelerator didn’t work well. I pulled over to the side of the road and restarted the car. A message saying there was a problem with the braking system appeared. It also said braking performance could be reduced.

Traveling on the expressway at approximately 70mph the dashboard/instrument panel started lighting up with warnings regarding tires, braking, engine, etc, and the car/power started shutting down, could not accelerate, steering and braking became difficult, fortunately I was able to access an off ramp at which point the car was stopped with multiple cars and semis behind me. The emergency flasher did work which most likely saved us from being rear-ended. We turned the car off and then turned it back on twice and then it started up again.