Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Jul 18, 2014
Structure
TL* THE CONTACT OWNS A 2013 HEARTLAND PROWLER THAT WAS BEING TOWED ON A 2004 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE AND TRAILER BEGAN TO SWAY DUE TO AN UNSTABLE FRAME. THE CONTACT STATED THAT THE TRAILER WAS ABNORMALLY SITTING ON THE RIGHT OF THE VEHICLE FRAME AND THE TIRE VERSUS BEING CENTERED ON T…
Read full complaint
TL* THE CONTACT OWNS A 2013 HEARTLAND PROWLER THAT WAS BEING TOWED ON A 2004 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE AND TRAILER BEGAN TO SWAY DUE TO AN UNSTABLE FRAME. THE CONTACT STATED THAT THE TRAILER WAS ABNORMALLY SITTING ON THE RIGHT OF THE VEHICLE FRAME AND THE TIRE VERSUS BEING CENTERED ON THE FRAME. THE VEHICLE AND TRAILER WERE TOWED TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Consequence & remedy
Consequence: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Heartland Prowler Problems, Complaints & Recalls | Skip That Year