TL* THE CONTACT OWNS A 2015 HEARTLAND BIGHORN. WHILE PARKED, THE FRONT PASSENGER SIDE SLIDE OUT FAILED TO RETRACT BACK INTO THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE SLIDE OUT WAS MANUALLY RETRACTED. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER NOTICED THAT THE FRONT PASSENGER SIDE SLIDE OUT PROTRUDED APPROXIMATELY SIX INCHE…
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TL* THE CONTACT OWNS A 2015 HEARTLAND BIGHORN. WHILE PARKED, THE FRONT PASSENGER SIDE SLIDE OUT FAILED TO RETRACT BACK INTO THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE SLIDE OUT WAS MANUALLY RETRACTED. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER NOTICED THAT THE FRONT PASSENGER SIDE SLIDE OUT PROTRUDED APPROXIMATELY SIX INCHES OUTWARD. AFTER SEVERAL ATTEMPTS, THE SLIDE OUT RETRACTED AND SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDE OUT BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH THE REAR DRIVER SIDE SLIDE OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Consequence & remedy
Consequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Heartland Bighorn Problems, Complaints & Recalls | Skip That Year