TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 15V049000 (SUSPENSION) FAILED BECAUSE THE MANUFACTURER DID NOT PROVIDE THE PROPER WEIGHT DISTRIBUTION FOR THE AXLES. AS A RESULT, FOUR SHOCKS AND SPRINGS FAILED. WRATTEN TRAILER SALES (9209 US-11, ADAMS, NY 13605, (315) …
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TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 15V049000 (SUSPENSION) FAILED BECAUSE THE MANUFACTURER DID NOT PROVIDE THE PROPER WEIGHT DISTRIBUTION FOR THE AXLES. AS A RESULT, FOUR SHOCKS AND SPRINGS FAILED. WRATTEN TRAILER SALES (9209 US-11, ADAMS, NY 13605, (315) 232-4535) PERFORMED THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS UNSAFE. *DT*JB
NHTSA ODI #11231970
5,000 miles · Dec 7, 2017
Suspension
AN AXLE HANGER, WHICH WAS INVOLVED IN A RECALL, WAS IMPROPERLY WELDED AND BEGAN TO BREAK OFF OF THE FRAME. THIS OCCURRED WHILE TRAVELING DOWN A HIGHWAY IN OHIO. IT WAS WELDED BACK INTO PLACE ON THE HIGHWAY. AGAIN, WHILE TRAVELING DOWN A HIGHWAY IN MASSACHUSETTS IT BROKE COMPLETELY OFF. I HAVE BEEN IN CONTACT WITH HEARTLAND A…
Read full complaint
AN AXLE HANGER, WHICH WAS INVOLVED IN A RECALL, WAS IMPROPERLY WELDED AND BEGAN TO BREAK OFF OF THE FRAME. THIS OCCURRED WHILE TRAVELING DOWN A HIGHWAY IN OHIO. IT WAS WELDED BACK INTO PLACE ON THE HIGHWAY. AGAIN, WHILE TRAVELING DOWN A HIGHWAY IN MASSACHUSETTS IT BROKE COMPLETELY OFF. I HAVE BEEN IN CONTACT WITH HEARTLAND AND THEY DO NOT WISH TO HELP.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
Consequence & remedy
Consequence: Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Heartland Big Horn Problems, Complaints & Recalls | Skip That Year
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