2016 HARLEY-DAVIDSON Fltru

ON NOVEMBER 19, 2020, WHILE TRAVELING ON A HIGHWAY THE ENGINE LIGHT AND TEMPERATURE LIGHT CAME ON MEANING THE ENGINE WAS RUNNING HOT, ON AN EXPRESSWAY THE MOTORCYCLIST NEEDS TO PULL OVER TO THE EMERGENCY LANE WHICH PUTS THE OPERATOR IN DANGER. IT TURNS OUT THE WATER PUMP MALFUNCTIONED ON A 2016 MOTORCYCLE. THE DEALER WAS AWARE OF THE PROBLEMS WITH THE WATER PUMPS STATING THE HARLEY HAS UPDATED THE WATER PUMPS SO OBVIOUSLY HARLEY IS AWARE OF THE PROBLEMS WITH THE WATER PUMPS ON 2014-2016 TOURING LIQUID COOLED MODELS. THIS SAME INCIDENT HAPPENED TO MY FATHER ON A 2015 TRI GLIDE IN 2018. AFTER RESEARCHING THIS SITUATION IT APPEARS THIS IS A COMMON PROBLEM WHICH HARLEY IS AWARE OF YET NOT CORRECTING. THE WATER PUMP FAILURE PUTS THE OPERATOR AND PASSENGER IN A DANGEROUS SITUATION SHOULD THE WATER PUMP FAIL ON A BUSY EXPRESSWAY OR HIGHWAY.

I WAS RIDING MY MOTORCYCLE AND ENCOUNTERED HEAVY RAIN WHEN MY SPEEDOMETER, TACHOMETER, DASH LIGHTS, FUEL INDICATOR AND VOLTAGE GAUGE STARTED TURNING ON AND OFF, MY FUEL INDICATION STARTED GOING FROM EMPTY TO HALF TANK OVER AND OVER AGAIN UNTIL IT WENT DEAD, SAME WITH MY TACHOMETER AND SPEEDOMETER. NOW THE TACHOMETER IS AT AROUND 1200 RPMS AND MY SPEEDOMETER IS AT 14 MPH. THERE'S ALSO SWELLING INSIDE THE GLASS DUE TO WATER FILTRATION I PRESUME WHICH HARLEY DAVIDSON DIDN'T SEAL THE SPEEDO AND TACH GAUGES REALLY WELL. I'M REALLY WORRIED DUE TO THIS AND ALSO WORRIED FOR MY FELLOW RIDERS LUCKILY I WAS GOING SLOW IN THE CITY BUT I'M AFRAID THIS COULD HAPPEN TO OTHER RIDERS GOING AT HIGH SPEEDS. I ALSO SEARCHED ONLINE AT MANY HARLEY DAVIDSON FORUMS AND SAW MANY PEOPLE WITH THIS ISSUE. WHILE THIS HAPPENED THE VEHICLE WAS IN MOTION AND IN A CITY STREET AROUND 3:40PM WHEN I LEFT WORK. I ATTACHED A PICTURE BELOW WHERE IF IS ZOOMED IN WATER CAN BE NOTICED INSIDE THE SPEEDOMETER AND TACHOMETER.

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON ROAD GLIDE ULTRA (FLTRU). WHILE DRIVING 60 MPH, THE SADDLEBAG MOUNTING RECEPTACLE FAILED AND THE CONTACT'S SADDLEBAG FELL ONTO THE ROAD. THE MOTORCYCLE WAS TAKEN TO A DEALER (ROCK-N-ROLL CITY HARLEY-DAVIDSON 4985 W 150TH ST, CLEVELAND, OH 44135) WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE. THE DEALER OFFERED TO REPAIR THE MOTORCYCLE AND COVER THE COST OF THE SADDLEBAG. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE COST OF THE CONTENTS OF THE SADDLE BAG. THE MOTORCYCLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNAVAILABLE.

I PURCHASED THIS MOTORCYCLE ON JULY 23, 2016 AND ACCORDING TO 16V-471 (ATTACHED), THE SUBMISSION DATE OF THE RECALL TO NHTSA WAS JUNE 24, 2016, THE PLANNED DEALER NOTIFICATION DATE WAS JULY 06, 2016 - JULY 08, 2016, THE PLANNED OWNER NOTIFICATION DATE WAS JULY 18, 2016 - JULY 22, 2016. THIS MEANS HARLEY DAVIDSON KNOWINGLY SOLD ME A POTENTIALLY DEADLY MOTORCYCLE WITHOUT NOTIFYING ME AT THE TIME OF PURCHASE (BECAUSE I WOULDN'T HAVE BOUGHT IT OF COURSE). I JUST HAD A FRIEND DIE ON A MOTORCYCLE. MY WIFE AND I ARE DISAPPOINTED AND ANGRY WITH HARLEY DAVIDSON FOR KNOWINGLY PUTTING OUR LIVES IN DANGER IN THE NAME OF PROFITABILITY. AT MINIMUM, THIS STILL-LIKE-NEW MOTORCYCLE NEEDS TO BE PICKED UP AND A REFUND ISSUED.