2014 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO FACTORY INSTALLATION OF BOOM BOX 6.5 INFOTAINMENT/ THE "REPEAT" FUNCTION OF THE NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED HE DOWNLOADED THE MOST RECENT SOFTWARE VERSION OF THE INFOTAINMENT SYSTEM. AFTER RIDING, AND USING THE NAVIGATION SYSTEM WITH THE…
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2014 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO FACTORY INSTALLATION OF BOOM BOX 6.5 INFOTAINMENT/ THE "REPEAT" FUNCTION OF THE NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED HE DOWNLOADED THE MOST RECENT SOFTWARE VERSION OF THE INFOTAINMENT SYSTEM. AFTER RIDING, AND USING THE NAVIGATION SYSTEM WITH THE NEW SOFTWARE, IT WAS SOON DISCOVERED THAT IT WAS NOT FUNCTIONING AS IT WAS DESIGNED. THE REPEAT FUNCTION OF THE NAVIGATION SYSTEM NO LONGER WORKED. THE REPEAT FUNCTION ENABLED THE RIDER TO RE-HEAR A VOICE PROMPT FROM THE NAVIGATION SYSTEM. ONCE THE VOICE PROMPT WAS COMMANDED, THE USER COULD DEPRESS THE REPEAT IN THE UPPER RIGHT OF THE DISPLAY TO HEAR THE GIVEN COMMAND AGAIN. CUSTOMER SUPPORT ACKNOWLEDGED THEY WERE GETTING CALLS REGARDING THE SAME PROBLEM. THE CONSUMER WAS INFORMED HE WOULD HAVE TO WAIT UNTIL THE NEW MODEL YEAR FOR ANY NEW SOFTWARE CHANGES. *JB
NHTSA ODI #10891411
7,000 miles · Nov 2, 2015
EquipmentStructure
REGARDING NHTSA RECALL NO. 15V-427: LOCAL HD DEALER REPLACED MY ORIGINAL ATTACHMENT SPRINGS TO MY 2024 HD STREET GLIDE SADDLEBAGS AS REQUIRED BY THIS RECALL. HOWEVER, ONE OF MY BAGS RECENTLY FELL OFF WHILE RIDING AFTER THE NEW REPLACEMENT SPRINGS WERE INSTALLED. A LOCAL DEALERSHIP INSPECTED AND ORIGINALLY STATED HARLEY SENT TH…
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REGARDING NHTSA RECALL NO. 15V-427: LOCAL HD DEALER REPLACED MY ORIGINAL ATTACHMENT SPRINGS TO MY 2024 HD STREET GLIDE SADDLEBAGS AS REQUIRED BY THIS RECALL. HOWEVER, ONE OF MY BAGS RECENTLY FELL OFF WHILE RIDING AFTER THE NEW REPLACEMENT SPRINGS WERE INSTALLED. A LOCAL DEALERSHIP INSPECTED AND ORIGINALLY STATED HARLEY SENT THEM THE WRONG REPLACEMENT SPRINGS. THAT WAS THE REASON MY BAG FELL OFF. AFTER THEY SPOKE WITH HARLEY THEY CHANGED THEIR STORY AND STATED THAT INDEED THEY DID REPLACE MY FAULTY SPRINGS WITH THE CORRECT REPLACEMENT SPRINGS. IT IS CLEAR THE SPRINGS THEY PROVIDED DO NOT WORK. MY REMAINING BAG WAS NOT SECURE AFTER I INSPECTED IT RECENTLY AS WELL. THE DEALERSHIP HAS AGREED TO REPLACE MY LOST BAG BUT REFUSES TO REPLACE LOST ITEMS THAT WERE IN THE BAG. APPARENTLY IN MY CASE THE REPLACEMENT KIT IS NOT WORKING. PLEASE ADVISE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014-2015 Road King (FLHR), Street Glide (FLHX), Street Glide Special (FLHXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Road King (FLHP), Police Electra Glide (FLHTP), CVO Ultra Limited (FLHTKSE), 2014 CVO Road King (FLHRSE), and 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Road Glide (FLTRX), Road Glide Special (FLTRXS), CVO Street Glide (FLHXSE), and CVO Road Glide Ultra (FLTRUSE) motorcycles. The affected motorcycles have saddlebag mounting receptacles that may not adequately secure the saddlebags to the motorcycle.
Consequence & remedy
Consequence: If a saddlebag is not adequately secured, it may separate from the motorcycle while riding, creating a road hazard and increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will replace the affected saddlebag mounting receptacles with updated receptacles, free of charge. The recall began on July 30, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0166.
Harley-Davidson Motor Company (Harley-Davidson) notified the agency on April 9, 2015, that they are recalling certain model year 2014-2015 Electra Glide Ultra Classic (FLHTCU), Electra Glide Ultra Classic - Twin Cooled (FLHTCU TC), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), CVO Street Glide (FLHXSE), 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Electra Glide Ultra Classic Low - Twin Cooled (FLHTCUL TC), Road Glide Special (FLTRXS), Road Glide (FLTRX), and 2014 CVO Road King (FLHRSE) motorcycles. On July 31, 2015, Harley-Davidson expanded the recall to cover an additional 61,065 motorcycles. In the affected motorcycles, the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch, especially if the motorcycle has been parked for an extended period of time.
Consequence & remedy
Consequence: When the engine is running and the motorcycle is in gear, if the clutch cannot be fully disengaged, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will flush the clutch system and rebuild the clutch master cylinder, free of charge. The recall began April 23, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0165.
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide Special (FLHXS), Street Glide (FLHX), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE), CVO Road King (FLHRSE), CVO Breakout (FXSBSE), Electra Glide Ultra Classic Twin Cooled (FLHTCUTC), Ultra Limited Shrine (FLHTK SHRINE), Street Glide Shrine (FLHX SHRINE), and CVO Softail Deluxe (FLSTNSE). In the affected motorcycles, a component in the clutch master cylinder may fail, reducing the pressure available to keep the clutch disengaged.
Consequence & remedy
Consequence: If the clutch does not remain disengaged, the motorcycle may creep forward while the rider intends to be stopped, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will rebuild the affected clutch master cylinders, free of charge. The recall began on September 17, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0159 & 0160.
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 ABS-equipped Touring and CVO Touring motorcycles, models FLHTK, FLHTKSE, FLHTKSHRINE, FLHTCU, FLHTCUTC, FLHTP, FLHX, FLHXS, FLHXSHRINE, FLHR, FLHRC, FLHP, and FLHRSE, manufactured July 1, 2013, through May 7, 2014. The affected motorcycles may have been assembled with the front brake line positioned so that it can be pinched between the fuel tank and frame causing the front brake fluid pressure to increase.
Consequence & remedy
Consequence: A pinched brake line will increase the front brake fluid pressure, possibly resulting in a front wheel lock-up, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will inspect the motorcycles for brake line damage and replace the damaged lines as necessary. Dealers will also install one or two cable straps to properly prevent the line from being pinched in the future, free of charge. The recall began on June 25, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464.
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 FLHTCU, FLHTK, FLHTP, FLHX, FLHXS, FLHTKSE, and FLHRSE motorcycles manufactured May 3, 2013, through October 14, 2013. The clutch master cylinder may allow air into the clutch system. Additionally, the motorcycles may have been assembled with an incorrect clutch release plate. Either condition may prevent the clutch from disengaging.
Consequence & remedy
Consequence: If the clutch does not disengage, the rider may have difficulty slowing or stopping the motorcycle, increasing the risk of a crash.
Remedy: Harley-Davidson has already notified owners, and dealers will rebuild the clutch master cylinder and install the proper clutch release plate, as necessary, free of charge. The recall began in late October 2013. Harley-Davidson's recall number is 0153. Owners may contact Harley-Davidson at 1-800-258-2464.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 HARLEY-DAVIDSON Flhxs Problems, Complaints & Recalls | Skip That Year
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