Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reports
Mileage unknown · May 25, 2004
Unknown Or Other
I RECEIVED A RECALL LETTER FROM SAMSUNG FOR A MODEL MR5491 MICROWAVE. THIS UNIT IS PERMENANTLY INSTALLED IN MY TRAVEL TRAILER, YET SAMSUNG INSISTS THAT A MUST REMOVE THE UNIT AND TAKE THE UNIT IN FOR SERVICE. I MUST TAKE OFF WORK TO DO THIS, AS THE CENTER IS ONLY OPEN M-F IF IT IS AN INSTALLED UNIT, WHY DOES THE RECALL NOT IN…
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I RECEIVED A RECALL LETTER FROM SAMSUNG FOR A MODEL MR5491 MICROWAVE. THIS UNIT IS PERMENANTLY INSTALLED IN MY TRAVEL TRAILER, YET SAMSUNG INSISTS THAT A MUST REMOVE THE UNIT AND TAKE THE UNIT IN FOR SERVICE. I MUST TAKE OFF WORK TO DO THIS, AS THE CENTER IS ONLY OPEN M-F IF IT IS AN INSTALLED UNIT, WHY DOES THE RECALL NOT INCLUDE SERVICE--AFTER ALL IT IS NOT MY PROBLEM THAT THE UNIT IS DEFECTIVE!!
NHTSA ODI #10073111
Mileage unknown · Feb 19, 2004
Equipment
THE CONSUMER RECEIVED A RECALL LETTER ON THE MICROWAVE SANSUNG MR5493G01 LAST OCTOBER. THE CONSUMER CALLED 1-866-461-2289, AND STATED THAT THEY WILL SEND THE PART AND A TECHNICIAN TO INSTALL THE PART. HOWEVER, NEITHER THE PART NOR THE TECHNICIAN SHOWED UP. CONSUMER CALLED BACK ON SIX DIFFERENT TIMES, AND STILL NO PART OR T…
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THE CONSUMER RECEIVED A RECALL LETTER ON THE MICROWAVE SANSUNG MR5493G01 LAST OCTOBER. THE CONSUMER CALLED 1-866-461-2289, AND STATED THAT THEY WILL SEND THE PART AND A TECHNICIAN TO INSTALL THE PART. HOWEVER, NEITHER THE PART NOR THE TECHNICIAN SHOWED UP. CONSUMER CALLED BACK ON SIX DIFFERENT TIMES, AND STILL NO PART OR TECHNICIAN APPEARED. *AK
ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR GULF STREAM AT 574-773-7761.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2001 Gulf Stream Travel Trailer Problems, Complaints & Recalls | Skip That Year
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