WHEN OPENING THE DOOR OF THE RV, YOU HAVE TO MAKE SURE TO USE THE SPACER (6") TO HOLD THE DOOR IN PLACE, BECAUSE IF YOU DON'T THE PROPANE WATER HEATER EXHAUST LOCATED BEHIND THE DOOR ONCE OPEN WILL MELT OR BURN THE DOOR, EVEN WHEN THE SPACER IS ON IT, STILL WILL MELT THE DOOR DEPENDING IF IT IS WINDY OR NOT. IN JUNE 2003 WE FIRS…
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WHEN OPENING THE DOOR OF THE RV, YOU HAVE TO MAKE SURE TO USE THE SPACER (6") TO HOLD THE DOOR IN PLACE, BECAUSE IF YOU DON'T THE PROPANE WATER HEATER EXHAUST LOCATED BEHIND THE DOOR ONCE OPEN WILL MELT OR BURN THE DOOR, EVEN WHEN THE SPACER IS ON IT, STILL WILL MELT THE DOOR DEPENDING IF IT IS WINDY OR NOT. IN JUNE 2003 WE FIRST REPORTED THE PROBLEM TO THE DEALER, THERE WAS NOTHING THAT THE MANUFACTURER COULD DO, SO IN NOVEMBER 2003 THEY CHANGE THE DOOR BECAUSE IT WAS MELTED WHERE THE EXHAUST WAS AND THEY ADD ON A 12" SPACER BELIEVING THAT THIS WILL REMEDY THE PROBLEM. IN JULY 2004 THE DOOR MELTED AGAIN BUT NOT HAS MUCH AS LAST YEAR. MY CHILD FORGOT ONCE AND IT GOT VERY HOT AND MELTED AGAIN. THERE WOULD BE A WAY TO FIXED IT, IS TO RELOCATE THE WATER HEATER BESIDE THE FRIDGE IN THE CENTRE OF THE RV. BUT THEY PREFER TO CHANGE THE DOOR AT EVERY TIME. THE 2004 RV'S THEY CHANGE THE LOCATION OF THE WATER HEATER. I BELIEVE THAT IT COULD BE A FIRE HAZARD IF THE DOOR IS LEFT UNATTENDED. *JB
ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR GULF STREAM AT 574-773-7761.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2003 Gulf Stream Fifth Wheel Trailer Problems, Complaints & Recalls | Skip That Year