2022 Grand Design Solitude

• Cracks in the Pin Box: A reputable RV dealer/shop has identified significant cracks in the pin box, indicating a serious structural compromise. • Slide-out failures: The GIBs on the slide-outs have broken, causing them to extend while the RV is in transport on highways. • Cargo door malfunctions: Cargo doors are repeatedly popping open during highway travel. • Main entry door instability: The front door and screen are not operating correctly, preventing proper closure and causing the door to open unexpectedly during transport. • Structural fastener failure: Screws and bolts are detaching from the unit during transport. • Front cap detachment: The front cap is popping open at the fifth-wheel hitch area and exhibiting significant sway during transport. These issues collectively indicate a severe underlying problem with the structural integrity and frame of the 2022 Grand Design Solitude, creating hazardous conditions for both the occupants and other road users. I urge NHTSA to investigate these defects thoroughly to prevent potential accidents and ensure consumer safety.

While performing a factory recall on the RV, the mobile RV tech discovered underlying issues. He suggested that we get an in-depth evaluation. I contacted and dropped the RV at the shop for diagnosis. The shop discovered extensive frame damage (weld break) at the main beam connecting the pin box and also total frame break and separation on the upper deck floor support. There is substantial floor sagging above the outriggers extending from the living area through the back of the RV. The whole rear of the RV is sagging, causing wall cracking and slideout damage. The shop also measured a considerable deflection (pin box to front bottom frame) while performing the manufacturer's instructions for the measurements. The manufacturer has denied our claim and we are tasked with getting home to permanently park the RV. The manufacturer communicated with the shop regarding their finds and the denial, but has not contacted me in any way. All recalls/TSBs have been performed. The rear TSB has not fixed the rear frame sagging and the front TSB was not 100% completed by a dealer, in that several lag bolts were not replaced and none of them had adhesive applied. We have been fortunate that we have had no doors open while traveling. I composed a list of the items we found and submitted it with photos to the manufacturer. They said that the RV qualified for the "Customer Satisfaction Campaign" and that it should take ~1hr for a visual inspection. They only paid 0.10 hrs.

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV. This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. "Frame failure" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke. This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.

We have had multiple failures of the slides, the tsb that was supposed to fix the sagging problem in the kitchen has now also failed. Presently one of kitchen slides won’t extend. We have excessive frame flex. Recently Grand Design inspected the hitch area and re-welded 3 areas that had cracked and broken welds. Added the larger lag bolts per their service bulletin. They were unable to check the upper deck at the time due to not have the necessary tools to do that. The front cap has separated from the roof slightly. The rear wall has now started to separate from the side walls. We also have a broken part in the suspension. The interior walls have cracked by the kitchen slides. Grand Design has been notified complete with photos. I am awaiting their response. These issues began very early after purchase and have only gotten worse with time.