2021 Grand Design Solitude

Since we have purchased our RV we have had several issues with it. Since the first trip the entry door will not stay shut while in transit and continues through today We had requested the dealer check it out but the issue was not remedied. During the time we have owned the RV we have had to have the roof replaced due to poor workmanship at the factory. We had had the TSB for the rear compartment completed however the cargo doors are not aligned properly and one door on the driver side is starting to wear through the aluminum on the side. We have also had the rear cargo door pop open on more than one occasion. We have also had the TSB performed for the improper lag screws being installed at the factory. On one corner of the front of the frame which had cracked they used a 1/8th inch screw with a 1 inch washer instead of a 1/2 by 3 1/2 inch lag screw. The floor in the living room area is dropping up to 1/2 inch at the wall in the front and back of the slides. We have walls starting to separate in the coach as well as the stairs separating from the walls going into the kitchen and the bedroom. There is trim separating from the walls in the bedroom. While this is not the whole list of what is going on it is a good representation of the issues we are facing.

Issue Description: On multiple occasions during travel, cargo doors and the main entry door have opened while the vehicle is in motion. We have been fortunate to notice the doors flying open, allowing us to quickly stop before losing any cargo. Cargo Risk: These compartments carry cargo. When the door flies open, there is a significant risk of cargo flying out of the vehicle. This creates a hazard for oncoming motorists, either through airborne cargo or cargo on the roadway. Evidence of Problems: Missing sidewall screws in front storage. Loose sidewall screws. Bulging on the frame on both edges adjacent to the pin box. Poor alignment of cargo door and entry door. Kitchen slide is binding, preventing proper opening and closing Symptoms / concerns of excessive frame flex

We have extensive frame failure on the front cap of our RV. We are unsure of anything rear of the RV. We had broken welds, missing bolts, and flex while towing. It was inspected by the manufacturer and was outside of their frame flex limits and was deemed unsafe to drive until repaired. We have had it fixed and an ibeam installed as well as welds fixed and other beams installed on the side for support. Grand design has been involved all reports and did come for inspection at the service facility. Warning signs prior to failure: movement of interior furniture against wall, doors coming open enroute, doors not closing correctly, trim coming off enroute, screws coming loose, floor of front of camper creaking.

Bish’s RV in Boise has confirmed that our unit is experiencing frame flex again. Our RV is under warranty and we have been waiting for over a month to hear back from Grand Design. This began in January 2023, we took the unit to a service center for repairs, which took over a month. However, after towing just 45 miles, the issue reoccurred. We were then sent to McClain’s in Sanger, Texas, where SRT Chris found that lag bolts had been left out during manufacturing. He replaced the seal plates with thicker steel and made necessary adjustments. Now that this issue has happened a third time, I’m concerned that the breaking seal plates are a symptom of a larger structural problem. We've also had a cargo door open during transport, along with a broken leaf spring and suspension. At this point, I have little confidence that a proper repair is even possible.

Trailer is not manufactured in compliance of FCR Title 49 393.70 a,b,(ii), California Code of Regulations Title 13 and Cal.Vehicle Code. Coupling devices and towing methods, as it is a known fact that 5th wheel hitches are breaking frames. Hitch will flex vertically 1 to 3 inches when towing. If towing truck has USDOT and/or California BIT numbers on side of truck the trailer is bound to Federal and State Motor Carrier Laws as trailer is part of combination. Hitch weight is overweight by 106 lbs empty, see attached weight sheets and product sheet. Grand Design main sales phone number confirmed Max Hitch Weight is correct on sales brochure. We cannot legally install generator or washer dryer in front compartments as trailer will be at least 500lbs overweight on hitch. During trips, front cargo door and rear cargo doors have come unlatched. When trailer was purchased, brakes were not operating properly, called dealer, the brakes are self adjusting and will get better. I knew better and fixed myself, Dexter reimbursed me for parts. Trailer will go to Grand Design Dealer for repairs to hitch and upper deck failure in February 2025.

We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.

I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.