ON 26 SEPTEMBER 2018, I ORDERED A SUSPENSION KIT FOR THIS TRAILER FROM WWW.ETRAILER.COM. ORDER# 106838902. THE KIT I ORDERED WAS A ROADMASTER SLIPPER SPRING KIT #RM-2570 WITH THE RM-2460 SHOCK ABSORBERS. THIS EQUIPMENT IS FOR AN AXLE THAT IS RATED AT 7,000 LB, WHICH IS WHAT THE AXLES ON MY TRAILER ARE RATED FOR. I INSTALLED …
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ON 26 SEPTEMBER 2018, I ORDERED A SUSPENSION KIT FOR THIS TRAILER FROM WWW.ETRAILER.COM. ORDER# 106838902. THE KIT I ORDERED WAS A ROADMASTER SLIPPER SPRING KIT #RM-2570 WITH THE RM-2460 SHOCK ABSORBERS. THIS EQUIPMENT IS FOR AN AXLE THAT IS RATED AT 7,000 LB, WHICH IS WHAT THE AXLES ON MY TRAILER ARE RATED FOR. I INSTALLED THE KIT ON MY TRAILER. AFTER INSTALLING THE SPRINGS I NOTICED A TAG ON ONE OF THE SPRINGS. USING THE NUMBER FOUND ON THE TAG, E5226, I DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THE SPRING IS RATED FOR 3,000 LBS WHICH IS SUITABLE FOR AN AXLE THAT IS RATED FOR 6,000 LBS. ROADMASTER IS THE MANUFACTURER OF THE SPRING KIT. ETRAILER IS THE RETAILER SELLING THE KIT. MY COMPLAINT IS THAT THE SPRINGS IN THE 7,000 LB KIT ARE ONLY SUITABLE FOR 6,000 LB AXLES. PERSONS USING THE RM-2570 KIT MAY BUY THE KIT AND INSTALL IT THINKING THE EQUIPMENT THEY INSTALLED WAS SAFE. BUT IN FACT, THE SPRINGS ARE UNDERRATED FOR THEIR INTENDED USE AND THIS COULD RESULT IN SPRING FAILURE AND AN ACCIDENT. I HAVE NOTIFIED BOTH ROADMASTER AND ETRAILER, BUT IT'S AFTER HOURS AND I DON'T EXPECT TO HEAR BACK FROM THEM UNTIL THEIR OFFICES OPEN TOMORROW.
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence & remedy
Consequence: An electrical arc increases the risk of a fire.
Remedy: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Grand Design RV (Grand Design) is recalling certain model year 2015-2016 Momentum toy haulers and Solitude recreational trailers manufactured July 8, 2014, to August 31, 2015, equipped with certain aluminum black ladders manufactured by Christianson Industries. These ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Consequence & remedy
Consequence: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy: Grand Design will notify owners, and dealers will install a bracket over the back of existing hinges, free of charge. The recall began on December 16, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910008.
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Consequence & remedy
Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy: Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2016 Grand Design Solitude Problems, Complaints & Recalls | Skip That Year