We are victims of frame failure. First sign was a creaky floor in the bedroom. Screws worked their way out of the wood flooring and pushed up underneath the linoleum. The movement of the nose cap pushed screws out of the trim and seal piece on the underside of the front cap. We reseated screws, upgraded screws, resealed this at …
Read full complaint
We are victims of frame failure. First sign was a creaky floor in the bedroom. Screws worked their way out of the wood flooring and pushed up underneath the linoleum. The movement of the nose cap pushed screws out of the trim and seal piece on the underside of the front cap. We reseated screws, upgraded screws, resealed this at least 5 times and now use gorilla tape to avoid water intrusion. The underbelly has fallen down while traveling so we had to reinforce this ourselves. Our driver side bay door will fly open when traveling. It locks but the locks will not hold it closed when the rig starts to flex. We now gorilla tape the door every time we travel to avoid objects flying out of our bay into traffic. The partition between the wet bay and the storage bay has bent. Our front driver side jack is not straight, it points outward. There is rubbing of the shelving and trim in the bedroom. The board that has the slide rollers under the main bed has failed. We have pinched decals on the exterior of the nose cap. The pin box sinks up into nose cap when hitched up. We have a toy hauler however we do not haul any vehicles or toys in our rig. We have had to replace both back leaf springs due to them failing. The main lighting panel has been damaged in transit so that the exterior accent lights will no longer turn off. This is an electrical hazard as well as an annoyance to anyone that camps near us. The roof seal that attaches the roof membrane to the front cap is elevated and not flush. When traveling from TX to Indiana for our frame failure appointment, the roof membrane completely shredded and fell back over the air conditioner. We had to gorilla tape the remaining roof to make it the rest of the way. Grand Design is not issuing a recall yet. Our rig is dangerous for us and anyone on the road with us. Our rig is in the shop right now and we have the highest hopes that it is properly fixed, and we do not have to return like so many others are.
Illustration