2016 Grand Design Momentum

What component or system failed or malfunctioned, and is it available for inspection upon request? - The frame is failing. It is available to be inspected but must be inspected on site. The camper is no longer safe to drive. After we heard a loud pop when attaching to the truck and seeing the pinbox move into the nose of the camper, we don't feel comfortable moving it. How was your safety or the safety of others put at risk? After speaking to others who have this same problem, there's the possibilities ranging from exterior doors flying open during transit (stuff in our basement coming out and hitting other vehicles) to causing a major (possibly fatal) accident if the welding to the pinbox completely fails. Has the problem been reproduced or confirmed by a dealer or independent service center? No, they refuse to send a service technician to my location. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? These symptoms have shown since we bought the camper in March 2024, but we didn't know that they were symptoms of frame failure. - The exterior doors do not close properly anymore and don't seal properly. - The weather stripping on the sides of the filon fell out during transit and were loose in the wind. - A visible flex on the driver's side where the nose connects with the rest of the rig - Screws working themselves out - The pinbox is going inside the nose of the camper when attaching to the truck We've been in contact with Grand Design about this issue. Though we've stated that this camper is no longer safe to drive and have sent sufficient evidence of this issue they refuse to send a technician to my campsite to reinforce and transport this camper for repair. I have no safe way of transporting this rig to a dealership, but they insist that I drive it to be inspected.

after pulling the camper home from a trip, we noticed that the molding was separating from the frame, after further inspection, we found that a weld was broken up on the frame that you can view from the front propane storage compartment. We contacted Grand Design and Lippert, we were told from Lippert to contact GD, we did that and GD has scheduled an SRT team to inspect our unit at the end of September. IN the meantime, we had a certified welder come and look at it and he told us it is a structural issue and he said not to pull the camper anywhere else, as it is a safety concern!! GD is telling me that they don't think it is a safety concern, but they haven't even looked at our camper. When we took the camper off of the truck, the split on the side near another storage compartment was made bigger!