Component failure : Left rear tire showed signs of wear. Replaced the tire and upon reinstalling checked the hubs and brakes. All good. Noticed a little deflection in the front of the left rear shackle. It was obscured by foam and underbelly material. Upon peeling it back, it was noticed that the shackle had torn completel…
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Component failure : Left rear tire showed signs of wear. Replaced the tire and upon reinstalling checked the hubs and brakes. All good. Noticed a little deflection in the front of the left rear shackle. It was obscured by foam and underbelly material. Upon peeling it back, it was noticed that the shackle had torn completely away from the frame beam. RISK : This trailer had it been pulled down the highway another 10 miles would have experienced a catastrophic failure. This trailer at minimum would have lost the axle and torn apart the trailer. Worse it could have flipped the trailer or tow vehicle Reported Problem : Grand Design, the manufacturer, and Lippert the frame manufacturer have been notified. They sent me a "Customer Satisfaction Program" that identifies this issue. This is NOT Satisfactory. This is should be a total recall effort and they should be required to send out notices certified mail. Current : Working with the manufacturers to see if they will have the trailer towed to the nearest service center and if they will repair it.
NHTSA ODI #11763192
Mileage unknown · Nov 25, 2024
SuspensionUnknown Or OtherWheels
Cross member of frame bending, allowing A frame that its connected at to also bend.
Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
Consequence & remedy
Consequence: Sharp handles could scrape or cut an occupant, increasing their risk of injury.
Remedy: Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.
Consequence & remedy
Consequence: Incorrect inner bearings can cause the wheels to lock up or reduce stopping ability, increasing the risk of a crash.
Remedy: Dealers will inspect the axles for incorrect bearings and replace the bearings as necessary, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910024.
Additional source detail variants (2)
Power Train:axle Hubs
Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.
Consequence: Incorrect inner bearings can cause the wheels to lock up or reduce stopping ability, increasing the risk of a crash.
Remedy: Dealers will inspect the axles for incorrect bearings and replace the bearings as necessary, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910024.
Power Train:axle Assembly
Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.
Consequence: Incorrect inner bearings can cause the wheels to lock up or reduce stopping ability, increasing the risk of a crash.
Remedy: Dealers will inspect the axles for incorrect bearings and replace the bearings as necessary, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910024.
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Consequence & remedy
Consequence: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2021 Grand Design Imagine Problems, Complaints & Recalls | Skip That Year