2011 GMC Yukon Denali Xl

THERE IS A LARGE CRACK IN THE DASHBOARD. THE CRACK IS LOCATED OVER THE AREA OVER THE DRIVER'S AIR BAG WHICH IS A SAFETY CONCERN. IF THE AIR BAG WOULD DEPLOY, BROKEN PIECES OF PLASTIC COULD HARM THE DRIVER AS THE SAFETY FEATURES ARE WEAKENED. CRACK OCCURRED WHEN VEHICLE WAS PARKED IN A GARAGE. NO ONE , NOTHING CAUSED THE DASHBOARD TO CRACK, IT IS A DEFECT.

OUR YUKON HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIRBAG, AND ALSO A VERY LARGE CRACK ON THE INSTRUMENT PANEL HUMP OF THE DASH. THIS CRACK CONTINUES TO LENGTHEN DAILY. WE HAVE REAL FEARS OF THE PLASTIC BREAKING APART INTO SHARP SHARDS IN THE CASE OF AN ACCIDENT. I WORRY ABOUT MY TEENAGERS RIDING IN THE FRONT SEAT AS I DON'T WANT THEM INJURED. ADDITIONALLY WE HAVE CONCERNS ABOUT THE CRACK NEAR THE AIRBAG BREAKING THE DASH INTO PIECES IF THE AIRBAG INFLATES. WE RECEIVED THE TAKATA AIRBAG RECALL OVER A YEAR AGO, AND ARE STILL WAITING FOR REPLACEMENT. WE ARE MEMBERS OF A FACEBOOK GROUP WITH 6,200+ MEMBERS, ALL WITH CRACKS IN GM VEHICLES IN THE EXACT LOCATION. GM DENIES THAT THIS IS A DEFECTIVE PART AND TRIES TO BLAME THE ISSUE ON CAR BEING IN THE HOT SUN, USE OF ARMOR ALL, ETC... BUT IT SEEMS TO ME IF EVERYONE HAS THE EXACT SAME ISSUE, IT'S A MANUFACTURING DEFECT. WE ALSO OWN A 2008 GMC YUKON DENALI XL WITH AN IDENTICAL CRACK AT THE AIRBAG CORNER.

SEVERELY CRACKED DASHBOARD IN MULTIPLE PLACES. EXTREMELY CONCERNED ABOUT THE SAFETY OF MY FAMILY SHOULD THE AIRBAG INFLATE, OR DUE TO THE CRACKING IF IT WOULD EVEN OPERATE PROPERLY. THE CRACK GETS WORSE EVERY DAY DUE TO THE CONTINUOUS VIBRATING OF THE ENTIRE DASHBOARD WHILE DRIVING. PLEASE REMEDY THIS BEFORE SOMEONE GETS SEVERELY INJURED OR WORSE. THIS IS A FAMILY VEHICLE, MOSTLY DRIVEN BY FAMILIES WITH 3 OR MORE CHILDREN, PLEASE CONSIDER THIS STRONGLY AND FIX THIS PROBLEM IMMEDIATELY.

THE DASHBOARD HAS CRACKED IN TWO SEPARATE PLACE. I AM EXTREMELY CONCERNED THAT SHOULD THE PASSENGER AIR BAG DEPLOY THAT THE SECTION OF DASH NOW UNATTACHED WILL BE SEND FLYING INTO THE PASSENGER COMPARTMENT CAUSING A FATAL WOUND. THIS IS NOW THE 2ND VEHICLE I HAVE PURCHASED WHERE THIS HAS OCCURRED. THERE IS AN OBVIOUS SAFETY DEFECT IN THE DASHBOARD OF THE FULL SIZE GM TRUCK/SUV PLATFORM AND A RECALL SHOULD BE ISSUED. THE VEHICLE WAS STATIONARY OVERNIGHT WHEN THIS CRACKING OCCURRED BOTH TIMES.

TAKATA RECALL WE RECEIVED A RECALL LETTER AND SCHEDULED AN APPOINTMENT WITH BECK AND MASTEN FOR TODAY TO HAVE THIS ADDRESSED. I WAS CONTACTED THIS MORNING AND TOLD THAT NO PARTS ARE AVAILABLE AND MY APPOINTMENT WAS CANCELLED. WE CONTACTED GM AND SPOKE WITH MARY, THEN SHANE AND FINALLY BRENDA AND WE WERE TOLD THAT UNTIL THERE WAS AN "EVENT" (WHICH I INTERPRETED AS A DEATH) THAT THERE WAS NOTHING THAT GMC WOULD DO TO REMEDY THE ISSUE. BRENDA REFUSED TO ESCALATE ANY FURTHER IN GM AFTER BEING ASKED 7 TIMES FOR HER BOSS'S INFORMATION.