UPPER BALL JOINTS WERE REPLACED 9/25/99 BY SUSPENSION PLUS IN SAN DIEGO USING MCQUAY NORRIS PARTS.. ON OR ABOUT 11/04/2000 THE VEHICLE WAS TURNING AT LOW SPEED LEFT TURN INTO A PARKING LOT WHEN THE RIGHT FRONT WHEEL COLLAPSED UNDER THE FRONT END. SUBSEQUENT REPAIR ACTION DETERMINED THAT THE REPLACED UPPER BALL JOINT ASSEMBLY H…
Read full complaint
UPPER BALL JOINTS WERE REPLACED 9/25/99 BY SUSPENSION PLUS IN SAN DIEGO USING MCQUAY NORRIS PARTS.. ON OR ABOUT 11/04/2000 THE VEHICLE WAS TURNING AT LOW SPEED LEFT TURN INTO A PARKING LOT WHEN THE RIGHT FRONT WHEEL COLLAPSED UNDER THE FRONT END. SUBSEQUENT REPAIR ACTION DETERMINED THAT THE REPLACED UPPER BALL JOINT ASSEMBLY HAD FAILED BY SEPARATION OF THE BALL JOINT RETAINER ASSEMBLY FROM THE BALL JOINT. THE FAILURE OCCURRED AFTER 9,000 MILES OF OPERATION. WE HAVE THE FAILED PART.*AK
NHTSA ODI #745305
Mileage unknown · Apr 10, 2001
Service Brakes, HydraulicSuspensionWheels
CONSUMER WAS HEARING NOISE FROM BRAKES WHEN COMING TO A STOP, WAS INSPECTED, AND WAS ADVISED THAT FRONT BRAKES WERE NEEDED, AND REAR SHOCKS WERE LEAKING. *JB
THE RECLINER MECHANISM AND THE SEAT FRAME MAY HAVE FOAM AND/OR VINYL BETWEEN THEM, CREATING A "SOFT" JOINT. THIS "SOFT" JOINT RESULTS IN LOWER THAN SPECIFIED BOLT TORQUE WHICH LEADS TO JOINT LOOSENESS, CAUSING BOLT FATIGUE AND EVENTUAL BOLT FAILURE.
Consequence & remedy
Consequence: IF BOLT FAILURE OCCURS TO THE DRIVER'S SEAT, IT WOULDALLOW THE SEAT BACK TO SUDDENLY RECLINE, AND COULD RESULT IN LOSS OF VEHICLECONTROL AND A VEHICLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REMOVE THE FOAM AND/OR VINYL FROM BETWEEN THE RECLINER MECHANISM AND THE SEAT FRAME "SOFT" JOINT AND REPLACE THE RECLINER BOLTS.