BOTH TAILGATE CABLES ROTTED AND BROKE IN HALF ON MY 2002 GMC SONOMA, ON 05/09/2005. THERE WAS NO LOAD ON THE TAILGATE AT THE TIME, BUT BOTH BROKAT AT THE SAME TIME (SIMPLY LOWERING THE TAILGATE).
2002 GMC Sonoma
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 GMC Sonoma do not stand out strongly from the model-year median of 57.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sonoma years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
39 reports with mileage · 18 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
57 reportsSUPPORT CABLES BROKEN ON TAILGATE. BOTH HAVE RUSTED AWAY ON 2002 GMC SONOMA TRUCK. *JB
WHILE DRIVING. THE CONSUMER HEARD A SQUEAKING SOUND. THE CONSUMER FOUND THAT THE VEHICLE NEEDED BRAKES AT 29000 MILES ON THE DRIVER'S SIDE. THE CONSUMER TOOK THE VEHICLE IN FOR AN INSPECTION AND FOUND THAT THE VEHICLE NEEDED NEW BRAKES ON BOTH SIDES. HOWEVER, THE DEALER DID NOT WANT TO PUT FACTORY BRAKES ON THE VEHICLE THEY WANT…
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WHILE DRIVING. THE CONSUMER HEARD A SQUEAKING SOUND. THE CONSUMER FOUND THAT THE VEHICLE NEEDED BRAKES AT 29000 MILES ON THE DRIVER'S SIDE. THE CONSUMER TOOK THE VEHICLE IN FOR AN INSPECTION AND FOUND THAT THE VEHICLE NEEDED NEW BRAKES ON BOTH SIDES. HOWEVER, THE DEALER DID NOT WANT TO PUT FACTORY BRAKES ON THE VEHICLE THEY WANT TO USE A PRODUCT CALL DURA STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
THE FRONT/REAR BRAKE ROTORS WEAR OUT PREMATURELY, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE PROBLEM. *AK
CONSUMER WAS ABOUT TO ENTER THE VEHICLE, PUT THE SEAT BELT ON, AND WAS ABOUT TO PUT THE KEY IN THE IGNITION WHEN THE SEAT BACK FAILED COMPLETELY BACK, LAYING THE CONSUMER DOWN ON HIS BACK. CONTACTED THE DEALER, AND WAS TOLD THE HE SHOULD CONTACT THE BETTER BUSINESS BUREAU. *AK
(1) LOADING PARCELS INTO BED OF TRUCK. (2) TAILGATE SUPPORT CABLE BROKE, CAUSING TAILGATE TO FALL ON REAR BUMPER FOR SUPPORT, THIS CAUSED DAMAGE TO TAILGATE AND PARCELS TO FALL ON GROUND.*AK PERSON LOADING PARCELS RECEIVED MINOR BRUISES AND CUTS. (2A) TAILGATE LATCH HANDLE BROKE AND FELL ON GROUND, TAILGATE…
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(1) LOADING PARCELS INTO BED OF TRUCK. (2) TAILGATE SUPPORT CABLE BROKE, CAUSING TAILGATE TO FALL ON REAR BUMPER FOR SUPPORT, THIS CAUSED DAMAGE TO TAILGATE AND PARCELS TO FALL ON GROUND.*AK PERSON LOADING PARCELS RECEIVED MINOR BRUISES AND CUTS. (2A) TAILGATE LATCH HANDLE BROKE AND FELL ON GROUND, TAILGATE CAN NOT BE OPENED. (3) TAILGATE CLOSED WAITING RESEARCH ON HOW TO REPAIR LATCH AND REPLACE CABLES.
COMPLAINT COVERS SAT OCT 9TH THRU 10-14 2004 RADIO MALFUNCTIONING-1)TOOK VEHICLE TO JONESBORO RD GMC DEALER AND COMPLAINT ABOUT RADIO FIRST. DIGITAL DISPLAY SHOWING ONE STATION AND PLAYING ANOTHER. THE PANEL GETS VERY HOT . RADIO WAS SHOWING ISSUE AT THE TIME. MARK SERVICE ADVISOR REACHED INSIDE VEHICLE AND BEGAN TO PRESS THE …
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COMPLAINT COVERS SAT OCT 9TH THRU 10-14 2004 RADIO MALFUNCTIONING-1)TOOK VEHICLE TO JONESBORO RD GMC DEALER AND COMPLAINT ABOUT RADIO FIRST. DIGITAL DISPLAY SHOWING ONE STATION AND PLAYING ANOTHER. THE PANEL GETS VERY HOT . RADIO WAS SHOWING ISSUE AT THE TIME. MARK SERVICE ADVISOR REACHED INSIDE VEHICLE AND BEGAN TO PRESS THE BUTTONS. THEY REFUSED TO DOCUMENT MY RADIO PROBLEM AT THE JONESBORO DEALERSHIP. I CALLED BACK AND SPOKE TO MARK ABOUT DOCUMENTATION. HE SAID HE COULDN'T BECAUSE THE TECH DIDN'T SEE IT. I ADVISED HIM THAT HE DID AND I ASKED HIM WHY DID HE PUSH ANY BUTTONS. AT MARIETTA, MY TRUCK HAD RADIO REPLACED TWICE DURING THIS WEEK DUE TO MALFUNCTION. 2) ABS BRAKING FAILURE, NORMAL SOFT BRAKING, TRUCK WILL SWERVE TO SIDE AND THEN CORRECT ITSELF, ROLL FORWARD AND THEN STOP. WAS TOLD THIS IS NORMAL BRAKING FOR ABS. WAS DUPLICATED AT DEALERSHIP BUT THEY HAVE TRIED TO MINIMIZE PROBLEM (TEAM PONTIAC, GMC JONESBORO RD OF UNION CITY GA) THEY DID DOCUMENT ISSUE 3) EMERGENCY BRAKE ) LIGHT NOT WORKING WHEN DEPRESSING EMERGENCY BRAKE PEDAL. ILLUMINATED DURING START OF TRUCK HOWEVER DIDN'T WORK WHEN DEPRESSING PEDAL . MARIETTA PONTIAC GMC REPAIRED ISSUE. CAN NOW DEPRESS EMERGENCY BRAKE AND IT WILL LIGHT UP . SEE PREVIOUS NOTES, TO DATE, MY TRUCK HAS HAD SINCE PURCHASE 12/29/2004 1) NEW BATTERY, HEADLIGHT BULB , DAYTIME RUNNING LIGHT BULB , TURN SIGNAL SWITCH, NEW RADIO 1,2,3,4. NEW O2 SENSOR, FUEL PUMP, (LOST POWER ON INTERSTATE) ABS ISSUES, MY TRUCK JUST ISN'T SAFE. WITH THIS CONSISTENT ABS PROBLEM. *JB
IN DEC. OF 2003 THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK IT IN ONLY TO FIND WE HAD OIL IN OUR RADIATOR. AT A COST OF $800.00 WE HAD IT REPAIRED. WELL IN SEPT. OF 2004 WE SAW SOMETHING LEAKING FROM THE VEHICLE, AND AGAIN WE HAVE OIL IN OUR RADIATOR.*AK
VEHICLE WOULD NOT START 7AM. HAD DRIVEN NIGHT BEFORE. ORIGINAL BATTERY SEEM DEAD HOWEVER THE ORIGINAL BATTERY IN VEHICLE DISPLAYED GREEN LIGHT TO DETERMINE IF CHARGE HELD OR NOT. TOW TRUCK DRIVER TRIED TO JUMPSTART VEHICLE. UNABLE. HAD VEHICLE TOWED DEALER REPLACED WITH 6YR BATTERY. HE NEVER MENTION A ELECTRICAL SHORT OR ANYOTH…
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VEHICLE WOULD NOT START 7AM. HAD DRIVEN NIGHT BEFORE. ORIGINAL BATTERY SEEM DEAD HOWEVER THE ORIGINAL BATTERY IN VEHICLE DISPLAYED GREEN LIGHT TO DETERMINE IF CHARGE HELD OR NOT. TOW TRUCK DRIVER TRIED TO JUMPSTART VEHICLE. UNABLE. HAD VEHICLE TOWED DEALER REPLACED WITH 6YR BATTERY. HE NEVER MENTION A ELECTRICAL SHORT OR ANYOTHER ISSUES.HE ADVISED ME THAT IT WAS NORMAL FOR THE BATTERY TO GO OUT WITH 32500 MILES, HAD THE TRUCK SINCE 12-29-2002. THIS DOESNT SEEM NORMAL TO ME, HAD PREVIOUS ISSUE WITH VEHICLE ENGINE SHUTTING DOWN, HEADLIGHTS, DAYTIME RUNNING LITES, CD/RADIO(I'M ON MY 3D RADIO) ABS PROBLEM NOT SOLVED ALSO MY VEHICLE SEEMS TO RUN HOT, ONCE IT REACHES THE CENTER MARK. BROUGHT THIS UP TO THE TECH DURING THE TEST DRIVE HE TOLD ME IT A FAN COMES ON. . FEEL A GREAT CHANGE IN THE VEHICLE DRIVING EXPERIENCE UNTIL IT COOLS DOWN. IT SEEMS IT TAKES A LONG TIME FOR MY VEHICLE TO COOL OFF PER GAUGES IN PANEL . IF THIS IS THE NORM I DONT KNOW WHAT TO THINK. TRUST THE DEALER,OR CHANGE SERVICE CENTER. I LIKE MY TRUCK. IT IS THE REASON I BOUGHT IT.BUT IT HAS BECOME A MONSTER, SEE MY OTHER COMPLAINTS. *AK
PROBLEM-ELECTRICAL- RADIO REPLACEMENT, THIRD RADIO PLACE I AM ON MY THIRD RADIO. THE FIRST RADIO BEGAN TO FREQUENTLY CHANGE STATIONS ON IT'S OWN. I THOUGHT IT WAS SATELLITES, TOWERS, AND DIDNT THINK MUCH OF IT IN THE BEGINNING. IT WAS NOTICED BY MY DAUGHTER AS HAVING A LIFE OF IT'S OWN. THEN IT STARTED TO CHANGE OFTEN, WHI…
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PROBLEM-ELECTRICAL- RADIO REPLACEMENT, THIRD RADIO PLACE I AM ON MY THIRD RADIO. THE FIRST RADIO BEGAN TO FREQUENTLY CHANGE STATIONS ON IT'S OWN. I THOUGHT IT WAS SATELLITES, TOWERS, AND DIDNT THINK MUCH OF IT IN THE BEGINNING. IT WAS NOTICED BY MY DAUGHTER AS HAVING A LIFE OF IT'S OWN. THEN IT STARTED TO CHANGE OFTEN, WHILE DISPLAYING ANOTHER CHANNEL. IT WAS REPLACED BY DEALER. SECOND RADIO- DISPLAY WINDOW BEGAN TO BLINK, FLASHING THE CHANNEL NUMBERS. IT WAS CHANGED BY DEALER THIRD RADIO-CHANGED STATIONS ONCE SO FAR. NOT A NOTICEABLE INCIDENT YET. HAVE NOT COMPLAINED YET. IN ALL RADIOS, THE PANEL GETS VERY WARM INCIDENT DATE IS LAST REPAIR DATE
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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