2010 GMC Sierra Denali

2010 SIERRA DENALI WITH 53K. 1ST DASH CRACK AT PASSENGER AIRBAG WITH APPROX 20K. 2ND DASH CRACK OVER STEERING COLUMN AT APPROX 40K. WE HAD TO STUFF A PIECE OF CARDBOARD IN THE DASH BECAUSE IT RATTLED SO BADLY. WE ALSO HAVE: 1. PASSENGER DOOR HANDLE CHROME PEELING AND SHARP ENOUGH TO CUT 2. A/C CONTROL BUTTONS WORN OFF 3. BOTH FRONT HEAT/COOLED SEATS HAVE STOPPED WORKING 4. RUNNING BOARD STEPS CRACKED ON BOTH SIDES 5. TAIL GATE WILL NOT STAY CLOSED UNLESS LOCKED.

I HAD THE OIL CHANGED AT THE DEALER ON THE FRIDAY PRIOR TO AUGUST 5, 2013 AND THE WARRANTY WAS EXPIRING (AT THAT TIME) IN THE VERY NEAR FUTURE. GOT IN THE TRUCK TO GO OVER TO MY FATHER'S HOUSE AND STOPPED AT A LOCAL GAS STATION THAT STILL DOES FULL SERVE (FOR A PENNY OR TWO HIGHER THAN THE SELF SERVE DOWN THE STREET). AS THE OWNER OF THE STATION WAS CLEANING MY FRONT WINDSHIELD HE ASK ME WHAT WAS WRONG WITH THE DASH AND THAT IS WHEN I SAW IT. TWO LITTLE CRACKS FROM THE PASSENGER AIRBAG UNIT TO THE DEFROSTER VENTS AND ONE THAT WAS COMING STRAIGHT UP THE DRIVERS SIDE DASH HUMP (WHERE ALL THE GAUGES GO). I CALLED THE DEALER IMMEDIATELY AND THE SERVICE MANAGER ASK ME TO SEND PICTURES OF THE CRACKS AND THE ODOMETER, SO HE COULD SUBMIT TO GM. THE FINALLY REPLACED IT, THOUGH THE OWNER OF THE GMC/BUICK/CADILLAC DEALERSHIP SAID THAT IF THE WARRANTY HAD NOT COVERED IT THE DEALERSHIP WOULD AND MY UNDERSTANDING WAS THAT GM WANTED THE CRACKED DASH BACK OR AT LEAST THE BATCH NUMBER. *TR